At a Glance
- Tasks: Lead a team to deliver exceptional dining experiences and support junior staff.
- Company: Double Red Duke, a vibrant venue in Bicester Village focused on British hospitality.
- Benefits: Competitive pay, generous discounts, career growth, and delicious meals on shift.
- Other info: Flexible hours with opportunities for training and development in a supportive environment.
- Why this job: Join a passionate team and make memorable moments for guests every day.
- Qualifications: Experience in hospitality, excellent communication skills, and a passion for service.
The predicted salary is between 12 - 15 £ per hour.
At Double Red Duke Bicester Village, we’re creating something special – a warm, welcoming and beautifully curated dining experience inspired by the best of British hospitality. We’re looking for an experienced and passionate Head Waiter / Waitress to join our team and play a key role in delivering exceptional service every day. If you thrive in a fast‑paced environment, love creating memorable guest experiences and take pride in the details that make great hospitality, we’d love to hear from you.
About the Role
As a Head Waiter / Waitress, you’ll lead by example on the floor, ensuring every guest receives knowledgeable, attentive and personalised service. Working closely with the management and kitchen teams, you’ll help create a seamless guest experience while supporting and developing junior team members.
Key Responsibilities
- Deliver outstanding service and create memorable experiences for every guest
- Lead a section confidently and efficiently during service
- Support the training and development of junior front‑of‑house team members
- Build strong product knowledge across the food and beverage offering
- Make thoughtful recommendations to guests, driving sales through exceptional service
- Ensure service standards are consistently maintained
- Work closely with the kitchen and management teams to ensure smooth operations
- Handle guest feedback professionally and proactively
- Maintain excellent standards of cleanliness, presentation and compliance
About You
- Passionate about hospitality and delivering exceptional guest experiences
- An experienced waiter or waitress ready to take the next step, or an existing Head Waiter / Waitress seeking a new opportunity
- A confident communicator with excellent interpersonal skills
- Calm and organised under pressure
- A natural team player who enjoys supporting and developing others
- Knowledgeable about food, wine and service standards
- Flexible and able to work evenings, weekends and bank holidays as required
What We Offer
- Competitive hourly rate plus tronc
- Generous staff discounts across Country Creatures venues
- Career development and progression opportunities within a growing business
- Ongoing training and development
- Delicious team meals while on shift
- A supportive and collaborative working environment
- The opportunity to be part of an exciting and ambitious hospitality brand
At Double Red Duke Bicester Village, we believe great hospitality starts with great people. If you’re passionate about creating exceptional experiences and want to grow your career with us, we’d love to hear from you. Apply now with your CV.
Head Waiter in Bicester employer: The Double Red Duke Bicester
At Double Red Duke Bicester Village, we pride ourselves on fostering a warm and welcoming work environment that champions the best of British hospitality. As a Head Waiter / Waitress, you will not only enjoy competitive pay and generous staff discounts but also have access to ongoing training and career development opportunities within our growing business. Join us in creating memorable guest experiences while being part of an exciting and ambitious hospitality brand that values teamwork and personal growth.
Contact Details:
The Double Red Duke Bicester Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter in Bicester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Double Red Duke Bicester. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Double Red Duke Bicester
Don't be shy about reaching out to The Double Red Duke Bicester directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Waiter in Bicester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Double Red Duke Bicester and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Double Red Duke Bicester
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
