At a Glance
- Tasks: Serve delicious dishes and create memorable dining experiences for our guests.
- Company: Join The Grill at The Dorchester, a top-rated workplace in London.
- Benefits: Enjoy complimentary stays, discounts, pension contributions, and well-being support.
- Other info: Diverse and inclusive environment with opportunities for career growth.
- Why this job: Be part of a vibrant team in a prestigious restaurant with exciting social events.
- Qualifications: Teamwork, good time management, and a passion for hospitality are essential.
The predicted salary is between 24000 - 30000 £ per year.
Join us as a Waiter at The Grill at The Dorchester, recently recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are proud to have the absolute best people in the industry.
What you'll get
- Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
- Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection.
- Friends & Family stay discounts out of hotels, Benefit from discounts at various high street and online shops.
- Employee Perks: Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.
- Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
- Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a £1000 bonus when you recommend a friend.
- Well‑being Support: Access immediate well‑being advice because we care about our employees.
What you'll do
- Efficiently bring dishes from the kitchen to the designated front‑of‑house area, ensuring dishes are clean, presentable, and serving equipment is polished and prepared.
- Prepare tea and coffee according to each guest’s preferences and ensure quality standards are met.
- Clearly label dishes with special requirements, deliver them to the correct table, and notify the Head Waiter of any special dish on the tray for proper handling.
- Set up tables and prepare equipment before the restaurant opens, and complete closing duties at the end of the day such as cleaning tables, storing equipment, and resetting the dining area.
- Adapt to shift‑based operational hours, covering breakfast, lunch, and dinner as required.
What you'll bring
- Essential Skills and Experience
- Teamwork: Able to work well with others, including kitchen staff and waiters, to keep everything running smoothly.
- Following Instructions: Able to listen carefully and follow clear steps to complete tasks the right way.
- Good Time Management: Able to work quickly and finish tasks on time, especially during busy periods.
- Physical Stamina: Able to stay on your feet for long periods, carry plates, trays, or other items safely.
- Attention to Detail: Able to notice small things, such as if something is missing or out of place.
- Basic Understanding of Food Safety: Knowing how to keep food and work areas clean and safe. (Training will be given.)
- Preferred Skills and Experience
- Experience in a Kitchen or Restaurant Environment: Prior experience in a similar role is a plus but not required.
- Understanding of How a Restaurant Works: Knowing how food moves from the kitchen to the table helps you work more easily with the team.
- Calm Under Pressure: Staying relaxed and focused when it’s busy or noisy.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please call People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com.
Job Location
United Kingdom, 53 Park Lane, Mayfair W1K 1QA London
Reference
2024-5128 #J-18808-Ljbffr
Waiter - The Grill employer: The Dorchester
At The Dorchester, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values inclusiveness and creativity. As a Waiter at The Grill, you will enjoy numerous benefits including complimentary stays at our luxurious hotels, extensive training and development opportunities, and a supportive environment that prioritises your well-being and career growth. Join us in a prestigious location in Mayfair, where your contributions are celebrated and rewarded, making every day a meaningful experience.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter - The Grill
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Dorchester. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Dorchester
Don't be shy about reaching out to The Dorchester directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter - The Grill
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Dorchester and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Dorchester
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
