Stewarding Supervisor

Stewarding Supervisor

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Supervise staff, ensure hygiene standards, and optimise productivity for an exceptional guest experience.
  • Company: Join the Dorchester, a prestigious hotel known for excellence and a vibrant team culture.
  • Benefits: Enjoy bonuses, discounts, complimentary stays, and fantastic social events with great training opportunities.
  • Why this job: Become a legend in hospitality while working in a supportive environment that values creativity and teamwork.
  • Qualifications: Previous fine dining experience and strong communication skills are essential.
  • Other info: Immediate well-being advice available; we truly care about our employees.

The predicted salary is between 28800 - 43200 £ per year.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Stewarding Supervisor at the Dorchester, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

As a Stewarding Supervisor at the Dorchester, here are just some of the great benefits you will receive:

  • Fantastic employee bonus and Excellent Service charge
  • Complimentary stays including breakfast across the Dorchester Collection Hotels
  • 50% F&B discount at selected bars and restaurants within the Dorchester Collection
  • Vibrant Social events that bring employees together including Summer party and Winter ball
  • Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
  • Apprenticeship, training and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others.
  • £1000 bonus when you recommend a friend
  • Access to immediate well being advice, because We Care about our employees

You’ll love what you do and take pride in delighting our colleagues & our guests:

  • You will be responsible for assisting and ensuring that the productivity levels are optimised through close supervision and correct scheduling of staff
  • You’ll be monitoring personal hygiene and appearance of all staff at all times.
  • You will be responsible for the careful and hygienic handling of all operating and miscellaneous equipment all to ensure our guests receive nothing but the best experience

The items shared are the essence of a day in the life of a Stewarding Supervisor, but we’ll make sure you are provided with specifics on how we care for our hotel.

What you’ll bring:

  • Previous experience in a fine dining restaurant
  • Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Stewarding Supervisor you’ll have the opportunity to bring these to life and continue to create our legacy.
  • Communication is what keeps our departments running perfectly. You will have great communication skills with a strong customer service ethic.
  • English is the primary language used in our hotel. You will comfortably communicate in this language.

Stewarding Supervisor employer: The Dorchester

At the Dorchester, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates excellence and fosters personal growth. As a Stewarding Supervisor, you'll benefit from comprehensive training opportunities, competitive bonuses, and unique perks such as complimentary stays and discounts across our prestigious hotels. Join us in a location renowned for its luxury and service, where your contributions are valued, and you can truly become a legend in your own story.
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Contact Detail:

The Dorchester Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Stewarding Supervisor

✨Tip Number 1

Familiarise yourself with the Dorchester's values: Passion, Personality, Respect, Working Together, and Creativity. Show how you embody these values in your interactions with staff and guests during the interview process.

✨Tip Number 2

Highlight your previous experience in fine dining settings. Be prepared to discuss specific scenarios where you demonstrated excellent customer service and effective team management.

✨Tip Number 3

Research the Dorchester Collection and its commitment to employee development. Mention any relevant training or apprenticeship opportunities you are interested in during your conversation with us.

✨Tip Number 4

Prepare to discuss your communication skills and how they contribute to a positive working environment. Think of examples where your communication made a difference in a team setting.

We think you need these skills to ace Stewarding Supervisor

Leadership Skills
Team Management
Attention to Detail
Customer Service Skills
Communication Skills
Time Management
Problem-Solving Skills
Knowledge of Hygiene Standards
Scheduling and Planning
Training and Development
Adaptability
Interpersonal Skills
Conflict Resolution
Ability to Work Under Pressure

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in fine dining and supervisory roles. Use specific examples that demonstrate your ability to optimise productivity and maintain high standards of hygiene.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your alignment with the company's values of Passion, Personality, Respect, Working Together, and Creativity. Share why you want to work at the Dorchester and how you can contribute to their legacy.

Highlight Communication Skills: Emphasise your strong communication skills in both your CV and cover letter. Provide examples of how you've effectively communicated in previous roles, especially in a team environment.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.

How to prepare for a job interview at The Dorchester

✨Showcase Your Experience

Make sure to highlight your previous experience in fine dining restaurants. Discuss specific roles and responsibilities you've had, especially those that relate to supervising staff and ensuring high standards of hygiene and service.

✨Emphasise Communication Skills

Since communication is key in this role, prepare examples of how you've effectively communicated with team members and guests in the past. This will demonstrate your ability to maintain a smooth operation.

✨Align with Company Values

Familiarise yourself with the company's values: Passion, Personality, Respect, Working Together, and Creativity. Be ready to discuss how you embody these values in your work and how they guide your interactions with colleagues and guests.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company, and it gives you a chance to learn more about their expectations and culture.

Stewarding Supervisor
The Dorchester
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  • Stewarding Supervisor

    London
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-06-09

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    The Dorchester

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