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- Tasks: Provide luxurious spa treatments and exceptional guest care at The Dorchester Hotel.
- Company: Join The Dorchester, a top-rated workplace known for its inclusive culture and excellence.
- Benefits: Enjoy complimentary hotel stays, discounts, pension contributions, and vibrant social events.
- Why this job: Become a legend in your field with award-winning training and a supportive team environment.
- Qualifications: 3+ years of spa experience and relevant beauty therapy qualifications required.
- Other info: Diversity is celebrated; accommodations available during the application process.
The predicted salary is between 24000 - 36000 £ per year.
Overview Join us as a Spa Therapist at The Dorchester Hotel, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024. We strive to build a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We care about your career and are proud to have the absolute best people in the industry.When you join us as a Spa Therapist, you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership.What you\’ll get Complimentary Stays: Enjoy 12 complimentary stays with breakfast at Dorchester Collection Hotels every year.Discounts: 50% off food and beverages at selected bars and restaurants within the Dorchester Collection; Friends & Family stay discounts at our hotels; discounts at various high street and online shops.Employee Perks: Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.Training and Development: Access apprenticeships from Level 2 to Hospitality Degree Level 5 with nationally recognised providers.Social Events: Summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.Referral Bonus: Earn a £1000 bonus when you refer a friend.Well-being Support: Access immediate well-being advice for employees.What you\’ll do As a Spa Therapist, you will provide a wide range of spa treatments and delight our guests:Guest Care and Treatments: Provide massages, beauty treatments, facials, and nail care; retail skin care products; complete consultation forms; maintain high standards in the treatment room.Guest Requests: Handle guest preferences for therapists and treatment methods with intuition and empathy, especially for celebrations.What you\’ll bring Essential Skills and ExperiencePrevious spa experience of at least 3 years as a beauty therapist performing a wide range of treatments.Qualifications: ITEC, CIBTAC, CIDESCO or NVQ Level 3 or equivalent in beauty treatments and massage (including deep tissue and electrical facial/body treatments). Knowledge of treatments, contra-indications and skincare retail sales is desirable.Strong verbal communication skills – English is the primary language used in our hotel.Immaculate personal grooming standards.Preferred SkillsQualification in Reflexology.We celebrate diversityWe are committed to creating an inclusive environment for all employees and applicants. If you need adjustments during the recruitment process, please contact People & Culture on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com.Job Location United KingdomLocation 53 Park Lane, Mayfair W1K 1QA LondonOur Hotels We work with talented individuals who ensure the extraordinary guest experience across Dorchester Collection. Our people bring our vision to life. We support development through personal development planning, tailored learning opportunities, and Academy programs to create a bespoke experience.
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Contact Detail:
The Dorchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Familiarise yourself with the specific treatments and services offered at The Dorchester Hotel. Understanding their unique offerings will help you tailor your conversations during interviews and demonstrate your genuine interest in their spa culture.
✨Tip Number 2
Network with current or former employees of The Dorchester Hotel, especially those in the spa department. They can provide valuable insights into the work environment and expectations, which can give you an edge in your application process.
✨Tip Number 3
Showcase your passion for guest care and service excellence in any interactions you have with the hotel. Whether it's through a phone call or during an informal chat, expressing your enthusiasm for creating memorable experiences can set you apart from other candidates.
✨Tip Number 4
Research the latest trends in spa treatments and wellness. Being knowledgeable about current industry practices can help you engage in meaningful discussions during interviews and show that you are committed to continuous learning and improvement.
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Spa Therapist. Focus on your skills in providing various treatments, guest care, and any retail sales experience you have.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the spa industry and your commitment to guest satisfaction. Mention specific experiences that demonstrate your ability to handle guest requests and provide exceptional service.
Highlight Qualifications: Clearly list your qualifications such as ITEC, CIBTAC, CIDESCO, or NVQ level 3. If you have additional certifications like Reflexology, make sure to include those as well.
Showcase Communication Skills: Since strong verbal communication skills are essential, consider including examples of how you've effectively communicated with guests in previous roles. This could be in your CV or cover letter.
How to prepare for a job interview at The Dorchester
✨Showcase Your Experience
Make sure to highlight your previous experience as a beauty therapist, especially the range of treatments you've performed. Be prepared to discuss specific techniques and how they relate to the role at The Dorchester Hotel.
✨Demonstrate Guest Care Skills
Emphasise your ability to handle guest requests with empathy and intuition. Share examples of how you've made special occasions memorable for clients, as this aligns with the hotel's commitment to exceptional guest care.
✨Know Your Products
Familiarise yourself with the skincare products you will be retailing. Being knowledgeable about the benefits and uses of these products can set you apart and show your dedication to providing excellent service.
✨Exude Professionalism
Maintain immaculate personal grooming standards during the interview. This not only reflects your professionalism but also aligns with the high standards expected at The Dorchester Hotel.
