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- Tasks: Maximise hotel revenue through strategic forecasting and rate management.
- Company: Join The Dorchester, a top-rated workplace and award-winning hotel.
- Benefits: Enjoy complimentary stays, discounts, pension contributions, and well-being support.
- Why this job: Become a legend in your field with award-winning training and a creative culture.
- Qualifications: Previous revenue management experience and strong Excel skills required.
- Other info: Inclusive environment with exciting social events and career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Join us as a Revenue Manager (12-month FTC, Maternity Cover) at The Dorchester, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 & 2025 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We strive to build a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity.
As a Revenue Manager, you’ll love what you do and take pride in delighting our colleagues and our guests. Your responsibilities will include:
- Maximising rooms revenue through accurate forecasting, rate management, and optimising the channel and market mix.
- Implementing revenue management strategies and processes to optimise and maximise revenues throughout the hotel, supporting the Area Director of Revenue.
- Facilitating smooth and effective communication with all departments to ensure a seamless, highly satisfactory service.
- Showing flexibility and creativity in dealing with guests’ special requests involving special rates for long stays or corporate agreements.
What you’ll bring:
- Previous revenue management experience is essential.
- Previous knowledge of hotel systems, preferably including GDS, PMS, Revenue Management, Group and Analytical systems and software such as SynXis, Opera, IDeaS.
- Highly computer literate, skilled and knowledgeable in Microsoft Excel (Macros, Visual Basic & Pivot Tables).
- Strong communication skills with a customer service ethos.
- English is the primary language used in our hotel; you can comfortably communicate in this language.
What you’ll get:
- Complimentary stays with breakfast at Dorchester Collection Hotels every year.
- Discounts at various high street and online shops.
- Access to the Royal London Private Pension scheme (we contribute 8% towards your pension); benefit from Seasonal ticket loan, rental deposit scheme, private financial advice, and eye care vouchers.
- Access apprenticeships from Level 2 to Hospitality Degree Level 5 through nationally recognised providers.
- Participate in social events such as summer parties, winter balls, pub quizzes, and cultural celebrations.
- Earn a £1000 bonus when you recommend a friend.
- Access immediate well-being advice because we care about our employees.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process, please call the People & Culture team.
Revenue Manager employer: The Dorchester
Contact Detail:
The Dorchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue Manager
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Revenue Manager role.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At The Dorchester, they value passion and creativity, so think of examples from your past that showcase these traits. We want to see how you fit into their legendary team!
✨Tip Number 3
Practice your pitch! Be ready to explain how your previous revenue management experience aligns with the role. We suggest rehearsing with a friend or in front of a mirror to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Revenue Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for revenue management shine through! We want to see how excited you are about maximising revenue and delighting guests. Share specific examples of your previous experiences that highlight your enthusiasm.
Tailor Your CV: Make sure your CV is tailored to the Revenue Manager role. Highlight your relevant experience with hotel systems and revenue management strategies. We love seeing how your skills align with our values of creativity and teamwork!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us your story! Use it to explain why you’re the perfect fit for this role at The Dorchester. Be sure to mention how you embody our values and how you can contribute to our legacy.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The Dorchester
✨Know Your Numbers
As a Revenue Manager, you'll need to demonstrate your understanding of revenue management metrics. Brush up on key performance indicators like RevPAR, ADR, and occupancy rates. Be ready to discuss how you've used these metrics in past roles to drive revenue.
✨Showcase Your Tech Savvy
Familiarity with hotel systems is crucial. Make sure you can talk confidently about your experience with GDS, PMS, and revenue management software like SynXis or Opera. If you have any specific examples of how you've leveraged technology to optimise revenue, share those!
✨Communicate Effectively
Strong communication skills are essential for this role. Prepare to discuss how you've facilitated communication between departments in previous positions. Think of examples where your communication led to improved service or revenue outcomes.
✨Embrace Creativity
The job description highlights the importance of creativity in dealing with special requests. Come prepared with examples of how you've creatively solved problems or tailored offers to meet guest needs. This will show that you can think outside the box while still focusing on revenue.
