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- Tasks: Maximise hotel revenue through strategic forecasting and rate management.
- Company: Join The Dorchester, a top-rated workplace and award-winning hotel.
- Benefits: Enjoy complimentary stays, discounts, pension contributions, and well-being support.
- Why this job: Become a legend in your field with exceptional training and development opportunities.
- Qualifications: Previous revenue management experience and strong communication skills required.
- Other info: Inclusive culture with exciting social events and career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Join us as a Revenue Manager (12-month FTC, Maternity Cover) at The Dorchester, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 & 2025 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We strive to build a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We care about your career and are known for having the absolute best people in the industry.
As a Revenue Manager, you’ll love what you do and take pride in delighting our colleagues and our guests. Maximise rooms revenue through accurate forecasting, rate management and optimising the channel and market mix. Implement revenue management strategies and processes to optimise and maximise revenues throughout the hotel, supporting the Area Director of Revenue, primarily for rooms’ revenue by monitoring demands, trends and market conditions. Facilitate smooth and effective communication with all departments to ensure a seamless, highly satisfactory and incomparable service. Show flexibility and creativity in dealing with guests’ special requests involving special rates for long stays or corporate agreements and even special occasions.
What you’ll bring:
- Previous revenue management experience is essential
- Previous knowledge of hotel systems, preferably including GDS, PMS, Revenue Management, Group and Analytical systems and software such as SynXis, Opera, IDeaS
- Highly computer literate, skilled and knowledgeable in Microsoft Excel (Macros, Visual Basic & Pivot Tables)
- Strong communication skills with a customer service ethos
- English is the primary language used in our hotel; you can comfortably communicate in this language.
What you’ll get:
- Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
- Discounts on our hotels: Benefit from discounts at various high street and online shops.
- Employee Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); benefit from Seasonal ticket loan, rental deposit scheme, private financial advice, and eye care vouchers.
- Training and Development: Access apprenticeships from Level 2 to Hospitality Degree Level 5 through nationally recognised providers.
- Social Events: Participate in a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a £1000 bonus when you recommend a friend.
- Well-being Support: Access immediate well-being advice because we care about our employees.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please call the People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we can support you through this process.
Revenue Manager (12mo FTC - Maternity Cover) employer: The Dorchester
Contact Detail:
The Dorchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue Manager (12mo FTC - Maternity Cover)
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend local hospitality events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream role.
✨Tip Number 2
Prepare for those interviews! Research The Dorchester and its values. We want to see your passion and personality shine through, so think about how you can demonstrate your creativity and respect for the team during your chat.
✨Tip Number 3
Showcase your skills! Bring along examples of your previous revenue management successes. We love seeing how you’ve maximised revenue in the past, so don’t hold back on sharing those impressive stats!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate individuals who align with our values, so make sure you stand out!
We think you need these skills to ace Revenue Manager (12mo FTC - Maternity Cover)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for revenue management shine through! We want to see how excited you are about maximising revenue and delighting guests. Share specific examples of your past experiences that highlight your enthusiasm.
Tailor Your CV: Make sure your CV is tailored to the Revenue Manager role. Highlight your previous revenue management experience and any relevant software skills, like GDS or PMS systems. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at The Dorchester!
How to prepare for a job interview at The Dorchester
✨Know Your Numbers
As a Revenue Manager, you'll need to demonstrate your understanding of revenue management metrics. Brush up on key performance indicators like RevPAR, ADR, and occupancy rates. Be ready to discuss how you've used these metrics in past roles to drive revenue growth.
✨Showcase Your Tech Savvy
Familiarity with hotel systems is crucial. Make sure you can talk confidently about your experience with GDS, PMS, and revenue management software like SynXis or Opera. If you have any specific examples of how you've leveraged technology to optimise revenue, share those!
✨Communicate Effectively
Strong communication skills are essential for this role. Prepare to discuss how you've facilitated collaboration between departments in previous positions. Think of examples where your communication made a difference in achieving revenue goals or enhancing guest satisfaction.
✨Embrace Creativity
The job requires flexibility and creativity, especially when dealing with special requests. Come prepared with examples of how you've creatively solved problems or tailored offers to meet unique guest needs. This will show that you can think outside the box while still focusing on revenue.
