The Dorchester in London seeks an Area Guest Intelligence Manager to drive guest-centric operations through strategic system understanding of Nexus and related processes. You will coach Nexus Champions locally and regionally while leading system configurations and safeguarding data protection compliance.
Join a culture recognised as a top place to work and participate in a comprehensive development academy to reach the highest standards of craft, service, and leadership within hospitality.
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Regional Guest Intelligence Manager | Data-Driven Ops employer: The Dorchester
The Dorchester is an exceptional employer, celebrated for its commitment to inclusivity and employee development, making it one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024-2026. With a vibrant work culture that values passion, creativity, and collaboration, employees enjoy unique growth opportunities through our award-winning learning academy and various apprenticeships. Additionally, the company fosters a supportive environment with well-being resources and engaging social events, ensuring that every team member feels valued and empowered to become a legend in their own story.
