People & Culture Administrator

Join us as a People & Culture Administrator at The Dorchester & 45 Park Lane, recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024 & 2025 and Hotel of the year London at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are known for having the absolute best people in the industry.

When you join us as a People & Culture Administrator you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends but also through our award‑winning learning academy so that you can achieve the highest standards of craft, service and leadership and become a legend in your own story.

What you’ll do

As a People & Culture Administrator you’ll love what you do and take pride in delighting our employees. You will be the first point of contact for our employees and will demonstrate our values daily (Passion, Personality, Respect, Working Together and Creativity). Some of the key responsibilities for the role are:

• General HR Administration: weekly HR reports, monthly Length of Service and Birthday lists, new starters uploads, prepare and distribute the Starters & Leavers Report, and special leave administration processing.
• Conduct routine audits of employee files and HRIS for accuracy/compliance and support GDPR compliance (archiving or deleting data according to retention policy).
• Support DEI initiatives and conduct/track DBS and DVLA checks as required.
• Manage and update HR noticeboards and digital screens, organise and coordinate Legends of the Month ballots and reward distribution.
• Support planning of employee events and manage employee stays requests as required.
• Provide administrative support for the hotel induction programme and the Learning & Development team.
• Manage all L&D administrative tasks including processing cross‑training requests and coordinating the Training Room Calendar.
• Post job adverts as required, assist with social media posts and support career fair participation and materials preparation.
• Process new starter paperwork, issue employment contracts, conduct Rights to Work checks and process employment references.
• Manage employee benefits tasks such as F&B discounts, spa bookings and complimentary stays.

What you’ll bring

• High attention to detail and accuracy.
• Proactive and solutions‑oriented mindset.
• Ability to prioritise and work effectively under pressure.
• Confident using HR systems and MS Office Suite.
• Strong communication and interpersonal skills.
• Discreet and professional with confidential information.
• Exceptional organisational and time‑management skills.

What you’ll get

• Complimentary stays with breakfast at Dorchester Collection Hotels every year.
• Discounts at The Dorchester Collection hotels and at various high‑street and online shops.
• Employee perks: enrolment into the Aviva Private Pension scheme (8% contribution), seasonal ticket loan, rental deposit scheme, private financial advice and eye‑care vouchers.
• Training and development: access to apprenticeships from Level 2 to Hospitality Degree Level 5, with partnership to nationally recognised providers.
• Social events: summer party, winter ball, pub quizzes and cultural and milestone recognition celebrations.
• Well‑being support: immediate well‑being advice.

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to make any adjustments to the recruitment process (such as alternative formats of information, or modifications to the assessment process itself), please call or email the People & Culture team so that we can discuss how we can support you.