At a Glance
- Tasks: Ensure a pristine environment for guests by cleaning and maintaining hotel areas with attention to detail.
- Company: Join The Dorchester Hotel, a top-rated workplace known for its inclusive culture.
- Benefits: Enjoy complimentary stays, discounts, pension contributions, and well-being support from day one.
- Other info: Participate in fun social events and enjoy excellent career development opportunities.
- Why this job: Be part of a legendary team and enhance your skills in a prestigious hotel environment.
- Qualifications: Attention to detail, good communication, time management, and teamwork skills are essential.
The predicted salary is between 22000 - 26000 £ per year.
Join us as an Overnight Housekeeper at The Dorchester Hotel, recently recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.
When you join us as an Overnight Housekeeper at The Dorchester Hotel, you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award‑winning learning academy to achieve the highest standards in craft, service, and leadership.
What you'll get
- Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
- Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection. Enjoy Friends & Family stay discounts at Dorchester hotels and benefit from discounts at various high street and online shops.
- Employee Perks: Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); benefit from seasonal ticket loan, rental deposit scheme, private financial advice, and eye care vouchers.
- Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised apprenticeship providers.
- Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a £1000 bonus when you recommend a friend.
- Well‑being Support: Access immediate well‑being advice because we care about our employees.
What you'll do
As an Overnight Housekeeper, you’ll enjoy your work and take pride in delighting our guests:
- You will be responsible for seamless service, discretion, intuition, and flexibility during your shift. This will include eye for detail, thoroughness and hygienic practices, all to ensure our guests receive nothing but the best experience.
- You will liaise and work closely with other departments, such as Front Office, Concierge, Valet/Laundry and In‑Room Dining to ensure guests’ requests are handled in a timely and professional manner.
- You will be responsible for cleaning guest bedrooms and public areas throughout the hotel property, which may include areas outside of the hotel.
- Reporting directly to the Duty Manager on shift.
- Sometimes our guests have special requests involving special set‑ups, additional supplies, and even special occasions. Most of these requests are fulfilled by our Overnight Housekeeper.
The operational hours of work are shift‑based and may be subject to change. These are currently set as: Monday to Sunday: starting from 22:30 pm.
What you'll bring
Essential Skills and Experience
- Attention to Detail – you can notice small things and make sure everything looks clean and tidy.
- Good Communication – you can understand instructions and ask questions if you are unsure about something.
- Time Management – you can work quickly and make sure all rooms are finished on time.
- Energetic – you are comfortable with moving around, lifting, and being on your feet for most of the day.
- Teamwork – you can work well with other staff members and help when needed.
Preferred Skills and Experience
- Previous Experience – if you have worked as a room attendant in a 5‑star hotel before.
- Customer Service Skills – you can be polite and friendly if you meet guests.
- Organisational Skills – you can keep track of supplies and make sure everything is in the right place.
Job Location
United Kingdom
Location: 53 Park Lane, Mayfair W1K 1QA London
Overnight Housekeeper employer: The Dorchester
The Dorchester Hotel is an exceptional employer, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024, offering a vibrant and inclusive work culture that values passion, respect, and creativity. Employees benefit from comprehensive perks including complimentary stays, generous discounts, and extensive training opportunities through our award-winning learning academy, ensuring personal and professional growth in the heart of London’s prestigious Mayfair.
StudySmarter Expert Advice🤫
We think this is how you could land Overnight Housekeeper
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Overnight Housekeeper role at The Dorchester.
✨Tip Number 2
Be ready for an interview on the spot! If you apply through our website, you might get a chance to chat with hiring managers right away. Brush up on your communication skills and be prepared to showcase your attention to detail and teamwork abilities.
✨Tip Number 3
Show off your passion for hospitality! When you get the chance to speak with someone from The Dorchester, let them know why you love creating a clean and welcoming environment for guests. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity to apply and expressing your excitement about the role can keep you top of mind. It shows you're genuinely interested in being part of their amazing team.
We think you need these skills to ace Overnight Housekeeper
Some tips for your application 🫡
Show Your Attention to Detail:When you're writing your application, make sure to highlight your attention to detail. Mention any experiences where you’ve had to keep things clean and tidy, as this is super important for the Overnight Housekeeper role.
Communicate Clearly:Good communication is key! Use clear and concise language in your application. If you have any questions about the role or the application process, don’t hesitate to reach out to us – we’re here to help!
Share Your Team Spirit:We love teamwork at The Dorchester! In your application, share examples of how you've worked well with others in previous jobs. This will show us that you can fit right in with our amazing team.
Apply Through Our Website:Make sure to apply through our website for the best chance of success! It’s the easiest way for us to see your application and get you started on your journey with us.
How to prepare for a job interview at The Dorchester
✨Know the Hotel Inside Out
Before your interview, take some time to research The Dorchester Hotel. Familiarise yourself with its values, recent awards, and what makes it stand out in the hospitality industry. This will show your genuine interest and help you connect your skills to their culture.
✨Showcase Your Attention to Detail
As an Overnight Housekeeper, attention to detail is crucial. Prepare examples from your past experiences where your keen eye for cleanliness and organisation made a difference. Be ready to discuss how you ensure high standards in your work.
✨Demonstrate Team Spirit
Teamwork is key in this role. Think of instances where you collaborated effectively with others, especially in a fast-paced environment. Highlight your ability to communicate well and support your colleagues, as this aligns with the hotel's values.
✨Prepare for Scenario Questions
Expect questions about handling special requests or difficult situations. Practice responses that showcase your problem-solving skills and flexibility. For example, how would you manage a last-minute guest request while maintaining your cleaning schedule?
