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For Companies At a Glance
- Tasks: Deliver 5-star in-room dining service and create personalised guest experiences.
- Company: Join The Dorchester, a top-rated workplace known for its excellence.
- Benefits: Enjoy complimentary stays, discounts, pension contributions, and well-being support.
- Other info: Engage in social events and training opportunities for career growth.
- Why this job: Be part of a dynamic team and elevate guest experiences in luxury hospitality.
- Qualifications: 2 years in food and beverage service with strong communication skills.
The Dorchester, recently named one of the Sunday Times Top 10 Best Places to Work for in 2024, is looking for a Night In‑Room Dining Waiter to deliver exceptional service to our guests.
What You’ll Do
- Deliver 5‑star in‑room service and ensure guests receive a personalised experience.
- Respond to special requests, including off‑menu items, pre‑orders, and additional equipment.
- Work shift‑based hours and support management with day‑to‑day operations.
Shift Schedule
- Monday‑Friday: 19:00 – 07:00
- Saturday‑Sunday: 19:00 – 07:00
What You’ll Bring
Essential Skills and Experience
- At least 2 years of experience in food and beverage service.
- Strong verbal communication in English.
- Ability to take orders accurately and manage overnight service efficiently.
Preferred Skills
- Proven food and beverage background.
- Micros and Excel proficiency.
What You’ll Get
- Complimentary stays with breakfast at Dorchester Collection Hotels annually.
- 50% off food and beverages at selected bars and restaurants; family stay discounts; discounts at high‑street and online shops.
- Enrolment in the Aviva Private Pension scheme with 8% employer contribution; seasonal ticket loan, rental deposit scheme, private financial advice, eye‑care vouchers.
- Training and development opportunities: level 2 apprenticeships up to a hospitality degree.
- Social events: summer party, winter ball, pub quizzes, cultural and milestone celebrations.
- ÂŁ1,000 referral bonus for recommending a friend.
- Immediate well‑being support.
We Celebrate Diversity
We are committed to an inclusive environment for all employees and applicants. If you need assistance during the recruitment process—such as application adjustments, alternative information formats, or assessment modifications—please contact the People & Culture team at 02073 197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com.
Job Details
- Seniority level: Entry level
- Employment type: Full‑time
- Job function: Management and Manufacturing
- Industry: Hospitality
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Night In-Room Dining Waiter employer: The Dorchester
Contact Detail:
The Dorchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night In-Room Dining Waiter
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night In-Room Dining Waiter position.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for delivering exceptional service shine through. Remember, they’re looking for someone who can provide a personalised experience for guests.
✨Tip Number 3
Be prepared for the unexpected! Since this role involves responding to special requests, think of examples from your past experience where you went above and beyond for a guest. This will show you’re ready for anything!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities at The Dorchester right there, making it super easy for us to connect.
We think you need these skills to ace Night In-Room Dining Waiter
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 2+ years in food and beverage service. We want to see how your background aligns with the role, so don’t hold back on sharing specific examples of your previous work!
Personalise Your Application: Tailor your application to reflect the 5-star service we pride ourselves on at The Dorchester. Use language that resonates with our commitment to exceptional guest experiences and let us know how you can contribute.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and get straight to the point!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Night In-Room Dining Waiter position. Plus, it’s super easy!
How to prepare for a job interview at The Dorchester
✨Know the Menu Inside Out
Familiarise yourself with the in-room dining menu, including any off-menu items. This will help you confidently answer questions and make recommendations during the interview, showcasing your knowledge of the food and beverage service.
✨Practice Your Communication Skills
Since strong verbal communication is essential for this role, practice articulating your thoughts clearly. You might want to role-play with a friend or family member, simulating the kind of interactions you'd have with guests to demonstrate your ability to provide exceptional service.
✨Showcase Your Experience
Be ready to discuss your previous experience in food and beverage service. Highlight specific examples where you delivered excellent customer service or handled special requests, as this will show that you can meet the high standards expected at The Dorchester.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, or what a typical night shift looks like. This shows your genuine interest in the role and helps you assess if it's the right fit for you.