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For Companies At a Glance
- Tasks: Lead our online presence and brand communications, creating engaging content and managing social media strategies.
- Company: Join Alain Ducasse at The Dorchester, a top-rated workplace known for its inclusive culture and excellence.
- Benefits: Enjoy complimentary hotel stays, discounts, career development opportunities, and vibrant social events.
- Why this job: Be part of an award-winning team, enhancing your skills in a dynamic luxury hospitality environment.
- Qualifications: Proven experience in marketing or social media management, preferably in luxury hospitality.
- Other info: Diversity is celebrated here; we welcome unique perspectives to enrich our culture.
The predicted salary is between 36000 - 60000 £ per year.
Join us as a Marketing & Communications Manager at Alain Ducasse at The Dorchester, recently recognized as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 and 2025, and ‘Hotel of the Year – London’ at the 2024 AA Hospitality Awards. We strive to build an inclusive culture, reflecting our values of passion, personality, respect, collaboration, and creativity. We believe diverse perspectives enrich our culture and drive our success.
We care about your career and are proud to have the industry’s best talent. As a Marketing & Communications Manager, you will have a unique opportunity to excel in your field, learning from award-winning teams and our learning academy to achieve excellence in craft, service, and leadership.
What you\’ll do
Leading the restaurant’s online presence and brand communications, you will:
- Manage all social media activity and online engagement, ensuring content reflects the brand’s refined identity.
- Implement and lead social media strategies, developing and publishing engaging content across all channels.
- Act as a visual brand guardian, curating a cohesive aesthetic for digital platforms.
- Organize and oversee photo and video shoots, collaborating with creative professionals.
- Support press releases, articles, and brand campaigns in collaboration with the PR team.
- Advise on new campaigns, presenting strategies and creative concepts.
- Monitor industry trends, competitor activity, and platform performance, translating insights into strategies.
- Produce monthly reports and newsletters, analyzing social performance and engagement data.
- Maintain an editorial content calendar, ensuring strategic alignment.
- Deliver training to internal teams on digital identity and social engagement.
- Manage community interactions, including timely responses beyond standard hours.
What you\’ll bring
Essential Skills and Experience
- Proven experience in marketing, communications, or social media management, preferably within luxury hospitality or fine dining.
- Strong knowledge of content creation, campaign execution, and analytics.
- Ability to manage high-profile social channels and respond to reputation needs.
- Excellent copywriting, communication, and PR skills.
- Organized project management with a track record of delivering initiatives on time.
- Exceptional attention to visual and brand consistency.
Preferred Skills and Experience
- Familiarity with Adobe Creative Suite and Microsoft Office.
- Understanding of luxury hospitality branding and storytelling.
- Experience coordinating photo and video shoots with external creatives.
- Passion for high gastronomy and appreciation of the Alain Ducasse philosophy.
- Ability to work flexibly in a dynamic environment.
What you\’ll get
- Complimentary stays with breakfast at Dorchester Collection Hotels annually.
- 50% discounts on food and beverages at selected venues, plus various high street and online shop discounts.
- Employee perks including pension scheme contributions, seasonal ticket loans, financial advice, and eye care vouchers.
- Opportunities for career development through apprenticeships and further education.
- Participation in vibrant social events and celebrations.
- Referral bonus of £1000 for recommending friends.
- Immediate well-being support and advice.
We celebrate diversity and are committed to creating an inclusive environment. For support during the recruitment process, please contact our People & Culture team at 02073197011 or email (emailprotected).
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Marketing and Communications Manager employer: The Dorchester
Contact Detail:
The Dorchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing and Communications Manager
✨Tip Number 1
Familiarise yourself with Alain Ducasse's brand identity and values. Understanding their passion for high gastronomy and commitment to excellence will help you align your communication strategies with their vision during interviews.
✨Tip Number 2
Showcase your knowledge of current trends in luxury hospitality marketing. Being able to discuss recent successful campaigns or innovative social media strategies can demonstrate your expertise and enthusiasm for the role.
✨Tip Number 3
Prepare to discuss your experience with content creation and analytics. Be ready to share specific examples of how you've successfully managed social media channels and improved engagement metrics in previous roles.
✨Tip Number 4
Network with professionals in the luxury hospitality sector. Engaging with industry peers can provide valuable insights and potentially lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Marketing and Communications Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in marketing and communications, especially within luxury hospitality or fine dining. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for high gastronomy and aligns with Alain Ducasse's values. Mention specific experiences that demonstrate your skills in social media management and content creation.
Showcase Your Creativity: Include examples of past campaigns or projects you've worked on that reflect your ability to manage high-profile social channels and create engaging content. Consider linking to your portfolio or social media profiles.
Highlight Your Analytical Skills: Discuss your experience with analytics and reporting in your application. Mention how you've used data to inform strategies and improve engagement, as this is crucial for the role.
How to prepare for a job interview at The Dorchester
✨Showcase Your Passion for Luxury Hospitality
Make sure to express your enthusiasm for the luxury hospitality sector during the interview. Share specific examples of how your previous experiences align with the values of Alain Ducasse, particularly your appreciation for high gastronomy and the brand's philosophy.
✨Demonstrate Your Social Media Savvy
Prepare to discuss your experience managing social media channels, especially in a luxury context. Bring examples of successful campaigns you've executed, and be ready to explain how you would enhance the restaurant's online presence while maintaining its refined identity.
✨Highlight Your Project Management Skills
Be prepared to talk about your organisational skills and how you've successfully managed projects in the past. Discuss specific instances where you delivered initiatives on time and how you ensured brand consistency across various platforms.
✨Stay Updated on Industry Trends
Research current trends in the luxury hospitality and fine dining sectors before your interview. Being knowledgeable about competitor activities and industry insights will demonstrate your commitment to staying ahead and your ability to translate these insights into effective strategies.
