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- Tasks: Lead social media and brand communications for a prestigious restaurant.
- Company: Join Alain Ducasse at The Dorchester, a top-rated luxury dining destination.
- Benefits: Enjoy complimentary hotel stays, discounts, and a robust pension scheme.
- Why this job: Shape the online voice of a celebrated restaurant while working in a vibrant culture.
- Qualifications: Experience in marketing or social media, ideally in luxury hospitality.
- Other info: Opportunity to advance your career with training and development programmes.
Join us as a Marketing & Communications Manager at Alain Ducasse at The Dorchester, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024 and 2025 and Hotel of the year London at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.
Submit your CV and any additional required information after you have read this description by clicking on the application button.
We care about your career and are proud to have the absolute best people in the industry.When you join us as aMarketing & Communications Managerat Alain Ducasse at The Dorchester, you will have a unique opportunity to excel in your field.
You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership.
What you\’ll do
AsMarketing and Communications Managerat the iconicthree Michelin star Alain Ducasse at The Dorchester, you will lead the restaurants online presence and brand communications, delivering high-impact, high-touch campaigns that reflect the elegance and artistry of the dining experience. In this role, you will:
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Manage all social media activityand online engagement, ensuring content reflects the brands refined identity and resonates with existing and prospective guests.
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Implement and lead the social media strategy, developing and publishing high-quality, engaging content across all channels, and managing daily posts, story templates, and community engagement.
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Act as avisual brand guardian, curating a cohesive aesthetic for Alain Ducasse at The Dorchesters digital platforms.
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Organise and overseephoto and video shoots, collaborating with paid creators and media professionals to produce exceptional content.
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Support and contribute topress releases, articles, keynote presentations, and brand campaigns in collaboration with the Public Relations team.
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Advise on new campaigns, presenting micro-strategies and creative concepts to support seasonal offerings or brand initiatives.
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Monitor and report on industry trends, competitor activity, guest sentiment, and platform performance, translating insights into strategy recommendations.
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Producemonthly reports and newsletters, analysing social performance metrics, influencer collaboration outcomes, and guest engagement data.
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Maintain an editorialcontent calendar, ensuring strategic alignment across posts, newsletters, and broader communications.
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Delivertraining to internal teams, enhancing their understanding of the restaurants digital identity and social engagement strategy.
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Community managementof Alain Ducasses channels, including timely responses and engagement occasionally beyond standard hours.
This role is instrumental in driving the restaurants prestige and appeal, ensuring that every element of the guest journey – from discovery to post-dining connection – is communicated with clarity, elegance, and creative flair.
What you\’ll bring
Essential Skills and Experience
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Proven experience in amarketing, communications, or social media management role, ideally within luxury hospitality, fine dining, or lifestyle sectors.
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Strong knowledge ofcontent creation, campaign execution, and social platform analytics.
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Demonstrated ability to managehigh-profile social media channelsand respond to brand reputation needs.
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Excellentcopywriting, communication, and public relationscapabilities.
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Experience usingcontent management systemsandreporting platforms.
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Highlyorganised project manager, with a track record of delivering strategic and creative initiatives on time.
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Exceptional attention to detail, with a strong eye forvisual consistency and brand identity.
Preferred Skills and Experience
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Familiarity with theAdobe Creative Suite(InDesign, Illustrator, Photoshop) and Microsoft Office.
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Understanding ofluxury hospitality brandingand storytelling.
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Experience coordinatingphoto and video shootswith external creatives and influencers.
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Passion for high gastronomy and an appreciation of the Alain Ducasse philosophy.
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Ability to work flexibly and adapt within adynamic and fast-paced environment.
This is a rare opportunity to shape the online voice and presence of one of the worlds most celebrated restaurants. It calls for astrategic, creative, and detail-driven communicatorready to elevate the Alain Ducasse legacy in every digital interaction.
What you\’ll get
- Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
- Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection: Enjoy Friends & Family stay discounts out hotels, Benefit from discounts at various high street and online shops
- Employee Perks: Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.
- Training and Development:Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
- Social Events:Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
- Referral Bonus:Earn a £1000 bonus when you recommend a friend.
- Well-being Support:Access immediate well-being advice because we care about our employees.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email so that we can discuss how we can support you through this process.
AMRT1_UKCT
Marketing and Communications Manager employer: The Dorchester
Contact Detail:
The Dorchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing and Communications Manager
✨Tip Number 1
Familiarise yourself with Alain Ducasse's brand identity and values. Understanding their commitment to elegance, artistry, and inclusiveness will help you align your approach and demonstrate how you can enhance their online presence.
✨Tip Number 2
Showcase your knowledge of luxury hospitality marketing trends. Being able to discuss current industry trends and how they can be applied to Alain Ducasse's strategy will set you apart as a candidate who is proactive and informed.
✨Tip Number 3
Prepare examples of successful social media campaigns you've managed in the past. Highlighting your experience with high-profile channels and your ability to engage audiences will demonstrate your capability for this role.
✨Tip Number 4
Network with professionals in the luxury dining and hospitality sectors. Building connections can provide insights into the company culture and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Marketing and Communications Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in marketing and communications, particularly within luxury hospitality or fine dining. Use specific examples that demonstrate your skills in social media management and content creation.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the Alain Ducasse brand. Discuss how your values align with their culture of inclusiveness and creativity, and mention any specific campaigns or projects you've led that relate to the job description.
Showcase Your Creativity: Include links to your portfolio or examples of past work that showcase your ability to create engaging content and manage high-profile social media channels. Highlight any successful campaigns you've executed and the impact they had.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. Ensure that your writing is clear, concise, and professional, as this reflects your attention to detail and communication skills.
How to prepare for a job interview at The Dorchester
✨Showcase Your Creativity
As a Marketing and Communications Manager, creativity is key. Prepare to discuss your past campaigns and how you approached content creation. Bring examples of your work that highlight your ability to engage audiences and reflect a brand's identity.
✨Understand the Brand
Familiarise yourself with Alain Ducasse at The Dorchester's values and aesthetic. Be ready to articulate how your vision aligns with their brand and how you can enhance their online presence while maintaining their refined identity.
✨Prepare for Scenario Questions
Expect questions about handling social media crises or managing high-profile campaigns. Think of specific examples from your experience where you successfully navigated challenges and delivered results, showcasing your strategic thinking.
✨Demonstrate Industry Knowledge
Stay updated on the latest trends in luxury hospitality and social media marketing. Be prepared to discuss how these trends could influence your strategies at Alain Ducasse, showing that you are proactive and knowledgeable about the industry.
