At a Glance
- Tasks: Protect guests and property while ensuring a safe environment at The Dorchester Hotel.
- Company: Join one of the top-rated hotels in London, known for its inclusive culture.
- Benefits: Enjoy complimentary stays, discounts, pension contributions, and well-being support.
- Other info: Participate in fun social events and access career advancement opportunities.
- Why this job: Become a legend in hospitality while developing your skills in a prestigious setting.
- Qualifications: 3 years of security experience and SIA Level 2 qualification required.
The predicted salary is between 25000 - 30000 € per year.
Join us as a Security Officer at The Dorchester Hotel, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 & 2025 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.
We care about your career and are known for having the absolute best people in the industry. When you join us as Security Officer, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you'll do
As Security Officer, you'll love what you do and take pride in taking care of our guests:
- You will be responsible for the protection of the Company’s property from loss or damage as well as providing a safe and secure environment for its guests and colleagues.
- You will be responsible for FLHSS (Fire, Life, Health, Safety, and Security) of the hotel adhering to our set company rules and regulation standards.
- This includes review on protective and preventative security measures that ensures our guests receive nothing but the best experience.
- Recording all relevant incidents in the Occurrence Book, conduct regular patrols of the building, records hazard and communicate findings for action in compliance particular to Risk Assessment strategies.
- Ensuring that CCTV / work-related security and surveillance systems are professionally operated at all times when assigned and to relay all pertinent information to relevant stakeholders or Area Director of Security.
- You will be convergent of, and comply with, safe working practises as laid down under the Health and Safety at Work Act 1974 and Company H & S Manual, as applicable to your place of work.
- Conduct random audits in all departments to ensure the policy on key control, Lost and Found processes and adhered to security Code of Practice.
The operational hours of work are shift-based and may be subjected to change. These currently set as: Shift rotation on 4 shifts on 4 shifts off, with a mix of days and nights: 07:00-19:00, 19:00-07:00.
What you'll bring
- Previous experience in a security function role - at least 3 years’ experience working in a hotel, corporate or luxury retail sector as a security officer.
- Qualifications - SIA Level 2 Door Supervisor qualification. Level 3 award in First Aid at Work (RQF), Fire Marshal course.
- Outstanding communication skills, both written and verbal, proven ability to communicate well under pressure.
- Relevant experience in operating CCTV and access control software; following the hotel policy concerning GDPR compliance regarding monitoring and reviewing CCTV footage.
- Conduct regular H&S and Fire Safety audits across the property; report any findings to the security management team.
You will protect the Company’s property from loss or damage and provide a safe and secure environment for its guests and colleagues. You will be responsible for the FLHSS (Fire, Life, Health, Safety, and Security) of the hotel, adhering to our set company rules and regulation standards. This includes reviewing protective and preventative security measures to ensure our guests receive nothing but the best experience. Recording all relevant incidents in the Occurrence Book, conducting regular patrols of the building, recording hazards and communicating findings for action in compliance particular to Risk Assessment strategies. You will be convergent of, and comply with, safe working practises as laid down under the Health and Safety at Work Act 1974 and Company H & S Manual, as applicable to your place of work.
Preferred Skills
- Relevant entry level qualification in H&S; e.g. IOSH Managing Safely.
What you'll get
- Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year. Discounts with our hotels, and benefit from discounts at various high street and online shops.
- Employee Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); Benefit from seasonal ticket loan, rental deposit scheme, private financial advice, and eye care vouchers.
- Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
- Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a £1000 bonus when you recommend a friend.
- Well-being Support: Access immediate well-being advice because we care about our employees.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we can support you through this process.
Security Officer in London employer: The Dorchester
The Dorchester Hotel is an exceptional employer, celebrated for its commitment to inclusivity and employee development, making it one of 'The Sunday Times Top 10 Best Places to Work' in 2024 & 2025. As a Security Officer, you will benefit from comprehensive training through our award-winning learning academy, enjoy generous perks such as complimentary stays and a robust pension scheme, and thrive in a vibrant work culture that values passion, respect, and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at The Dorchester Hotel on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common security scenarios. Think about how you'd handle various situations, from fire safety to guest interactions. This will show you're ready to keep everyone safe and sound!
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look sharp and professional. First impressions matter, especially in a luxury environment like The Dorchester.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Security Officer in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for security and hospitality shine through. We want to see that you genuinely care about creating a safe environment for our guests and colleagues.
Tailor Your CV:Make sure your CV is tailored to the Security Officer role. Highlight your relevant experience, especially in hotel or luxury retail sectors, and don’t forget to mention your SIA qualifications!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your skills and experiences at a glance. We appreciate straightforward communication!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at The Dorchester Hotel.
How to prepare for a job interview at The Dorchester
✨Know Your Stuff
Before the interview, brush up on your knowledge of security protocols, especially those relevant to hotels. Familiarise yourself with the Health and Safety at Work Act 1974 and the specific security measures that The Dorchester Hotel employs. This will show that you're not just interested in the role but are also prepared to uphold their high standards.
✨Showcase Your Experience
Be ready to discuss your previous experience in security roles, particularly in hotel or luxury retail environments. Prepare specific examples of how you've handled incidents, conducted audits, or improved safety measures. This will help demonstrate your capability and fit for the position.
✨Communicate Clearly
Outstanding communication skills are essential for a Security Officer. Practice articulating your thoughts clearly and confidently, especially under pressure. You might be asked situational questions, so think about how you would communicate effectively in various scenarios, ensuring guest safety while maintaining professionalism.
✨Emphasise Teamwork
The Dorchester values working together, so highlight your ability to collaborate with others. Share examples of how you've worked as part of a team in past roles, whether it was coordinating with colleagues during an emergency or conducting joint safety audits. This will show that you can contribute positively to their inclusive culture.
