At a Glance
- Tasks: Join the Ultimate Leader Programme to develop your hospitality skills and create unforgettable guest experiences.
- Company: Be part of the prestigious Dorchester Collection, known for excellence in hospitality.
- Benefits: Enjoy complimentary stays, discounts, vibrant social events, and a £1000 referral bonus.
- Other info: Dynamic rotations across iconic hotels with opportunities for personal and professional growth.
- Why this job: Fast-track your career in hospitality with mentorship and training from industry leaders.
- Qualifications: Recent Hospitality & Tourism Graduate with a passion for service and teamwork.
The predicted salary is between 24000 - 36000 £ per year.
When you join us on the Ultimate Leader Programme (ULP) you start a unique opportunity to become celebrated as the very best in your field. You will learn not only from your fellow Legends, but also through our award-winning Dorchester Collection learning academy. You will achieve the highest standards of service and leadership that will help you build your own career story. The Ultimate Leaders Programme is a dynamic opportunity underpinned around our 'We Care' culture designed to fast-track you in achieving a supervisory role upon completion of the programme.
During the programme you will work in one of our world renowned hotels and will be supported by our senior leaders, to develop the technical and behavioural skills aligned to becoming a hospitality specialist. During your time as a ULP you will also gain exposure of an array of training material delivered by our Learning & Development team, supported through our Dorchester Collection Learning Academy.
When you join us as a ULP you will have the opportunity to work across our Dorchester Collection UK hotels, you may decide to be based in the town at The Dorchester or 45 Park Lane, in the country at Coworth Park or even decide the combination of both or taking our extended 18 month programme based in the town and country with accommodation support provided, depending on where your heart lies.
What you’ll do:
- Depending on your choice of programme you will complete a 12 month of two six-month rotations in an operational department in our Rooms division (Housekeeping, Guest Relations and Front Office) or 18 months of two nine month rotation in Rooms division both in Town (The Dorchester and 45 Park Lane) and Country (Coworth Park).
- Curate individual guest experiences through your vibrant personality and expertise, as our guests trust that you are informed and able to enhance their experience whether in Food and Beverage or Rooms division.
- Connect with our Senior Leadership team through mentorship from the Executive Committee for networking, support and guidance to become a legendary leader.
- Partner with our L&D team for regular 1-2-1, training and workshops to develop you into a highly skilled leader to lead and motivate teams to deliver the ultimate guest experience.
- Participate in a variety of taskforce opportunities across Dorchester Collection and events such as Chelsea Flower Show and Royal Ascot.
- Attend Finance and Revenue (budget and P&L), Sales, People & Culture, Corporate office and guest experience sessions as learning is the forefront of each Dorchester Collection hotel.
- Work on specific industry and development projects including a personal focus and business focus project.
- Attend a trip to Switzerland where you will receive a Global Management Certificate in Leading and Embracing Organizational Change from Swiss Education Group.
- Work your way up from front line to a supervisory role and graduate into a fulltime permanent position at one of our three hotels.
What you’ll bring:
- You will be a recent Hospitality & Tourism Graduate (or similar), with a keen passion for growing and developing within Hospitality.
- Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a ULP you’ll have the opportunity to bring these to life and continue to create our legacy.
- Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
What you’ll get:
- Complimentary stays including breakfast across the Dorchester Collection Hotels.
- 50% F&B discount at selected bars and restaurants within the Dorchester Collection.
- Vibrant Social events that bring employees together including Summer party and Winter Ball.
- Interest free loan available to employees towards private tenancy deposits for securing your loan.
- Access to Occupational Health, Chiropodist, Osteopath, Eye Care cashback, CandaLife, Peppy Health and many more, because we care about our employees.
- Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, competitive Private Pension Scheme.
- Graduation celebration within the hotel.
- £1000 bonus when you recommend a friend.
- Free meals on duty and uniform dry-cleaning services.
Rooms Management Graduate in London employer: The Dorchester
The Dorchester is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and career development within the luxury hospitality sector. Employees benefit from comprehensive perks and opportunities for growth, all while delivering outstanding service in one of London's most prestigious hotels. Join us to be part of a team that values excellence and supports your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Rooms Management Graduate in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Dorchester. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Dorchester
Don't be shy about reaching out to The Dorchester directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Rooms Management Graduate in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Dorchester and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Dorchester
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
