Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Delight guests by managing group and event enquiries with precision and creativity.
- Company: Join The Dorchester, a top-rated workplace and award-winning hotel in London.
- Benefits: Enjoy fantastic bonuses, discounts, and complimentary stays at luxury hotels.
- Why this job: Become a legend in hospitality while learning from the best in the industry.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Access to training opportunities and vibrant social events to connect with colleagues.
The predicted salary is between 36000 - 60000 £ per year.
Join us at The Dorchester, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 & 2025 and ‘Hotel of the year– London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are known for having the absolute best people in the industry.
As a Group & Events Sales Executive, here are just some of the great benefits you will receive:
- Fantastic Employee bonus scheme and Excellent Service charge
- Complimentary stays including breakfast across the Dorchester Collection Hotels
- 50% F&B discount at selected bars and restaurants within the Dorchester Collection
- Vibrant Social events that bring employees together including Summer party and Winter ball
- Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
- Apprenticeship, training and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others.
- £1000 bonus when you recommend a friend
- Access to immediate well-being advice, because we care about our employees
You’ll love what you do and take pride in delighting our guests:
- Reactively respond to all groups and events enquiries received by phone or email for The Dorchester and Coworth Park
- Check availability and ensure accurate data entry into Nexus as per the company standards
- Send a proposal according to clients’ requirements within 24hrs
- Proactively follow up on all enquiries up to 3 times to maximise conversion
- Work with respective sales manager where required to negotiate where appropriate, schedule site visit and convert business
- Prepare contracts and proforma when the client is securing the event with us, ensuring payments and signed documents are received within specified timeline
- Prepare and complete a detailed handover to the allocated Events Manager
The items shared are the essence of a day in the life of a Group & Events Sales Executive but we’ll make sure you are provided with specifics on how we care for our hotel.
Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Sales Executive, you’ll have the opportunity to bring these to life and continue to create our legacy. Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic. English is the primary language used in our hotel. You can comfortably communicate in this language.
Group & Event Sales Executive in London employer: The Dorchester
Contact Detail:
The Dorchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group & Event Sales Executive in London
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the hospitality sector. You never know who might have a lead on your dream job at The Dorchester!
✨Tip Number 2
Be proactive! If you see a Group & Events Sales Executive role that excites you, don’t just wait for the perfect moment. Reach out to current employees on LinkedIn and ask about their experiences.
✨Tip Number 3
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories that highlight your creativity and respect for teamwork—those are key values at The Dorchester.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our amazing team at The Dorchester.
We think you need these skills to ace Group & Event Sales Executive in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how excited you are about the role and how you can contribute to our vibrant culture at The Dorchester.
Tailor Your CV: Make sure your CV is tailored to the Group & Events Sales Executive position. Highlight relevant experience and skills that align with our values of respect, creativity, and teamwork. We love seeing how your background fits with our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us your story. Share why you want to join our team and how you embody our values. Be genuine and let your personality come through – we’re looking for someone who will fit right in!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our amazing team at The Dorchester!
How to prepare for a job interview at The Dorchester
✨Know Your Venue
Before the interview, make sure you research The Dorchester and Coworth Park thoroughly. Understand their values, culture, and what makes them stand out in the hospitality industry. This will not only show your genuine interest but also help you align your answers with their expectations.
✨Showcase Your Communication Skills
As a Group & Events Sales Executive, communication is key. Prepare examples from your past experiences where you successfully handled client inquiries or resolved issues. Be ready to demonstrate your strong customer service ethic during the interview.
✨Be Proactive and Detail-Oriented
Highlight your ability to follow up on enquiries and manage details effectively. Share specific instances where your proactive approach led to successful outcomes. This aligns perfectly with the role's requirement to maximise conversion and ensure accurate data entry.
✨Embrace Their Values
Familiarise yourself with the core values of Passion, Personality, Respect, Working Together, and Creativity. Think of ways you can embody these values in your responses. Showing that you resonate with their culture will set you apart as a candidate who truly fits in.
