At a Glance
- Tasks: Support the Events Managers in delivering unforgettable events and delighting our guests.
- Company: Join The Dorchester Hotel, a top-rated workplace and award-winning venue.
- Benefits: Enjoy complimentary stays, discounts, and a robust pension scheme from day one.
- Other info: Participate in fun social events and access career development opportunities.
- Why this job: Be part of a vibrant team and create memorable experiences in luxury hospitality.
- Qualifications: Experience in hospitality or events, with strong communication and organisational skills.
The predicted salary is between 25272 - 30888 £ per year.
Join us as an Events Supervisor at The Dorchester Hotel, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024, 2025 & 2026 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards.
We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity.
We believe that a variety of perspectives enriches our culture and drives our success.
We care about your career and are proud to have the absolute best people in the industry.
When you join us as an Events Supervisor at The Dorchester Hotel, you will have a unique opportunity to excel in your field.
You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership.
- What You’ll Do
- As an Events Supervisor, you'll enjoy your work and take pride in delighting our guests:
- You will support the Events Managers with the day-to-day delivery of events, helping to brief and coordinate the team and ensuring each event is set up and delivered according to the event details and guest requirements.
- During events, you will support both guests and colleagues, respond to changes or requests and work closely with the kitchen, Events team and other hotel departments to help everything run smoothly.
The items shared are the essence of a day in the life of an Events Supervisor, but we'll make sure you are provided with specifics on how we care for our hotel.
The operational hours of work are shift-based and may be subjected to change.
Due to the nature of Events Operations, working hours can vary and may include early starts and late finishes to support the needs of our events and guests.
What You’ll Bring
Essential Skills and Experience
- Previous experience in a guest-facing hospitality, food and beverage or events role.
- Experience taking responsibility during a shift and supporting or guiding other team members.
- Able to communicate instructions and information clearly to colleagues and guests.
- Able to read and follow event details, service procedures and instructions accurately.
- Good attention to detail, particularly with event timings, room set-up, guest requests and dietary or allergy information.
- Able to organise and prioritise tasks during a shift.
- Comfortable responding to changes and solving day-to-day operational issues, with support from a manager when needed.
- Able to work collaboratively with colleagues across different teams and departments.
- Able to communicate in English sufficiently to understand guest requests, event information and safety instructions.
- Preferred Skills
- Previous experience as a Supervisor, Team Leader or Shift Leader.
- Experience working at events, banquets, conferences or functions.
- Experience within a luxury hotel or high-quality hospitality environment.
- Experience supporting the delivery of large or formal events.
- Knowledge of food and beverage service, including dietary requirements and allergens.
- Experience using a point-of-sale or hospitality system.
- What You’ll Get
- Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
- Discounts: Get 50% off food and beverages at selected bars and restaurants within the
- Dorchester
Collection: Enjoy Friends & Family stay discounts out hotels, Benefit from discounts at various high street and online shops
- Employee
Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.
- Training and
Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5.
We partner with outstanding nationally recognised Apprenticeship providers.
- Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a £1000 bonus when you recommend a friend.
- Well-being Support: Access immediate well-being advice because we care about our employees.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants.
If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on or email so that we can discuss how we can support you through this process.
#J-18808-Ljbffr
Events Supervisor in London employer: The Dorchester
The Dorchester is an exceptional employer, celebrated for its commitment to inclusivity and employee development, making it one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024-2026. With a vibrant work culture that values passion, creativity, and collaboration, employees enjoy unique growth opportunities through our award-winning learning academy and various apprenticeships. Additionally, the company fosters a supportive environment with well-being resources and engaging social events, ensuring that every team member feels valued and empowered to become a legend in their own story.
StudySmarter Expert Advice🤫
We think this is how you could land Events Supervisor in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Dorchester. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Dorchester
Don't be shy about reaching out to The Dorchester directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Events Supervisor in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Dorchester and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Dorchester
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
