At a Glance
- Tasks: Join us as a Degree Apprentice and excel in luxury hospitality while gaining hands-on experience.
- Company: The Dorchester Hotel, a top-rated workplace and award-winning luxury hotel.
- Benefits: Fully funded degree, complimentary stays, discounts, and well-being support.
- Other info: Enjoy social events and excellent career development opportunities.
- Why this job: Make an impact in a vibrant environment while earning a degree without student debt.
- Qualifications: GCSE English and Maths, strong communication skills, and a passion for guest service.
The predicted salary is between 19575 - 23925 £ per year.
Join us at The Dorchester Hotel, recently recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024, 2025 and 2026 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are proud to have the absolute best people in the industry.
When you join us as a Degree Apprentice at The Dorchester Hotel, you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership.
What you’ll do
As a Degree Apprentice, you'll enjoy your work and take pride in delighting our guests:
- You’ll have the opportunity to complete a fully funded BA (Hons) Degree in Project Management without the student debt! On successful completion, you will be eligible to become a full member of the Association for Project Management (APM), the Chartered Body for the Project Profession.
- All while gaining hands-on experience in Luxury 5-star hospitality.
- 6 month rotations in Food & Beverage and Rooms division in your first 2 years and your choice of specialism for your 3rd and final year.
- Your training plan will include:
- 36 months practical training period and 3-6 months for the End Point Assessment
- 1 study day a week based in London
The items shared are the essence of a day in the life of a Degree Apprentice, but we’ll make sure you are provided with specifics on how we care for our hotel. The operational hours of work are shift-based and may be subjected to change.
What you’ll bring
- Essential Skills and Experience: GCSE English Language & Maths (grade 9 - 4 (A*- C))
- Keen interest in Luxury Hospitality and Guest Service
- Strong verbal communication skills – English is the primary language used in our hotel.
What you’ll get
- Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
- Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection; enjoy Friends & Family stay discounts at our hotels; benefit from discounts at various high street and online shops.
- Employee Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.
- Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
- Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a £1000 bonus when you recommend a friend.
- Well-being Support: Access immediate well-being advice because we care about our employees.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call the People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we can support you through this process.
Apprentice in London employer: The Dorchester
The Dorchester in Greater London is an exceptional employer, offering a vibrant work culture that prioritises communication and customer service. Employees enjoy unique benefits such as complimentary hotel stays and robust career advancement opportunities through comprehensive training programmes, making it a rewarding place for those passionate about culinary excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice in London
✨Get Involved in Local Events
Dive into the local food scene by attending food festivals, culinary competitions, or community events. These gatherings are perfect for networking with industry professionals, showcasing your passion for hospitality, and even finding potential apprenticeship opportunities!
✨Join Hospitality Forums and Groups
Get yourself on platforms like Facebook or MeetUp and join hospitality-specific groups. Sharing your enthusiasm and connecting with people already in the industry can provide inside info and even lead to apprenticeship openings you might not find elsewhere.
✨Visit Local Venues Directly
Don’t underestimate the power of a face-to-face encounter! Pop into local restaurants or cafes with your bright smile and a keen interest in learning. Many places are keen to take on apprentices, especially if you can show a genuine interest right at their doorstep.
✨Utilise School Resources
If you're currently studying, make sure you chat with your college’s career services team. They often have exclusive partnerships with local businesses and can help you find apprenticeships in hospitality, especially tailored to new entrants like us.
We think you need these skills to ace Apprentice in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When applying for an apprenticeship in hospitality at The Dorchester, make sure to express your genuine enthusiasm for food and service. Share any relevant personal experiences, whether it’s working at family gatherings or volunteering at local events. This showcases your commitment and love for the industry right from the start!
Highlight Customer Service Experience:Even if you haven't worked in a formal hospitality setting, include any customer service roles you’ve had. This could be anything from helping out at a café to retail positions. Emphasising skills like communication and problem-solving will help us see that you're equipped to make customers feel welcome at The Dorchester.
Don’t Forget about Food Safety Knowledge:While you may still be learning, showing that you have a basic understanding of food hygiene and safety can set your application apart. Even mentioning food handling courses or certifications you’ve completed, or simply your willingness to learn, demonstrates readiness to jump into the apprenticeship and make the most of it!
Tailor Your CV to the Role:Keep your CV focused and concise by tailoring it specifically for this apprenticeship. Highlight skills like teamwork and adaptability, which are crucial in hospitality. We want to see potential and enthusiasm, so it’s okay if you don’t have extensive experience yet—just show us that you're eager to learn and grow with The Dorchester!
How to prepare for a job interview at The Dorchester
✨Know Your Menu
Before heading into your interview at The Dorchester, brush up on your knowledge of the menu items they offer. Being able to discuss their signature dishes or even suggest a popular pairing shows your passion and readiness to dive into the culinary world!
✨Demonstrate Your Customer Service Skills
In hospitality, customer service is key. Be prepared to share examples of how you've handled challenging customers or gone the extra mile to ensure someone has a great experience, even if it's from a school project or family gatherings. They want to see your attitude!
✨Show Enthusiasm for Learning
As an apprentice, your eagerness to learn can be your biggest asset. Talk about your motivations for choosing the hospitality sector, and express your excitement to learn the ropes from experienced professionals at The Dorchester. They’ll appreciate your fresh perspective and ambition!
✨Brush Up on Basic Food Safety
Knowledge of food hygiene and safety standards is super important in the hospitality industry. Familiarise yourself with basic food safety principles to discuss during your interview. Show that you understand why this knowledge matters, especially in a bustling environment like The Dorchester!
