Accounts Payable Assistant in London

Join us as an Accounts Payable Assistant at The Dorchester, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024-2026 and ‘Hotel of the Year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity.

As an Accounts Payable Assistant, you will be responsible for managing and tracking fixed assets across the Dorchester Collection’s UK hotels, ensuring compliance with financial regulations and company policies:

• Verifying and organising influx of documents into main Yooz (Invoice Processing System)
• Validating and storing invoices & credit notes in Yooz
• Coding non-PO invoices & credit notes
• Resolving exceptions in Yooz
• Logging outstanding queries/issues
• Communicating with suppliers and chasing them for credits & invoices
• Responding to supplier enquiries received via telephone and email in a timely manner
• Checking Royal Mail for invoices/statements and scanning into email/DocuWare
• Raising payments (BACS, online payments, cheques) and recording all payments in GP Dynamics
• Reconciling statements
• Clearing open payments (Direct Debits etc.)
• Month-end reporting such as accrual assigned
• Maintaining supplier relationships to avoid accounts on stop and disruption to supply
• Liaising with HOD's and other colleagues for queried invoices
• Setting up vendors in GP
• Sending remittances to suppliers
• Maintaining relationships with the purchasing team to ensure efficient support for the business
• Highlighting any queries/concerns to Accounts Payable Manager
• Supporting the AP Manager in the update and refinement of SOPs
• Supporting Accounts Payable Manager & other finance colleagues during month and year-end processes

Our values of Personality, Passion, Respect, Working Together and Creativity guide us each and every day. The purpose of Accounts Payable Assistant is to live their behaviours to continue to create our legacy. Communication is what keeps our departments running perfectly. Our Accounts Payable Assistant must communicate with other departments and the extended hotel team in order to ensure alignment remains, all to ensure our guests receive nothing but the best experience.

Essential Skills and Experience

All of our employees are ambassadors of our Vision, Values and culture. Our Accounts Payable Assistant do this with all they do. We encourage the unique personalities and passions of our employees, working together as a team, a hotel and collection. Our guests forge our legacy. Knowing and understanding them is our goal, valuing kindness over process. In a fast-moving world, we remain consistent and relevant, requiring flexibility from everyone on the team. English is the primary language used in our hotel. Our Accounts Payable Assistant must feel comfortable communicating in this language.

What you’ll get

• Complimentary stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
• Discounts with our hotels, and benefit from discounts at various high street and online shops.
• Employee perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); benefit from seasonal ticket loan, rental deposit scheme, private financial advice, and eye care vouchers.
• Training and development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised apprenticeship providers.
• Social events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
• Referral bonus: Earn a £1000 bonus when you recommend a friend.
• Well-being support: Access immediate well-being advice because we care about our employees.

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call the People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we can support you through this process.