Linen Porter - The Dorchester
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Linen Porter - The Dorchester

Linen Porter - The Dorchester

Full-Time No home office possible
Apply now
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At a Glance

  • Tasks: Support housekeeping by managing linen delivery and maintaining cleanliness in public areas.
  • Company: Join The Dorchester, a prestigious hotel known for excellence and legendary service.
  • Benefits: Enjoy bonuses, discounts, complimentary stays, and vibrant social events.
  • Why this job: Become part of a supportive team with opportunities for growth and development.
  • Qualifications: Strong communication skills and a passion for customer service are essential.
  • Other info: Flexible hours and a chance to make a real impact on guest experiences.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Linen Porter, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

  • Fantastic Employee bonus scheme and Excellent Service charge
  • Complimentary stays including breakfast across the Dorchester Collection Hotels - up to 48 nights every year
  • 50% F&B discount at selected bars and restaurants within the Dorchester Collection
  • Vibrant Social events that bring employees together including Summer party and Winter ball
  • Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
  • Apprenticeship, training and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others.
  • £750 bonus when you recommend a friend
  • Access to immediate well being advice, because We Care about our employees

What you'll do

You’ll love what you do and take pride in delighting our guests: You will be responsible for supporting the Housekeeping team with the delivery and collection on guest bedrooms linen while ensuring the cleanliness of all the public areas are maintained, all to ensure our guests receive nothing but the best experience. Some of your duties will include stocking clean linen supply for guest rooms, removing used bed linen and cleaning public areas when needed. You'll also show flexibility and creativity in dealing with guests' special requests and in dealing with challenges that may arise during the day.

What you'll bring

Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Linen Porter, you'll have the opportunity to bring these to life and continue to create our legacy. Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic. English is the primary language used in our hotel. You can comfortably communicate in this language.

Linen Porter - The Dorchester employer: The Dorchester

At The Dorchester, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates excellence and fosters personal growth. With access to our award-winning learning academy, employees can develop their skills while enjoying fantastic benefits such as complimentary hotel stays, generous discounts, and a supportive community that values well-being and teamwork. Join us in London, where your journey to becoming a legend in hospitality begins.
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Contact Detail:

The Dorchester Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Linen Porter - The Dorchester

✨Tip Number 1

Familiarise yourself with The Dorchester's values: Passion, Personality, Respect, Working Together, and Creativity. Show how you embody these values in your interactions during the interview process, as they are key to the hotel's culture.

✨Tip Number 2

Research the role of a Linen Porter and understand the specific duties involved, such as linen delivery and maintaining cleanliness in public areas. Being knowledgeable about the job will help you answer questions confidently and demonstrate your enthusiasm.

✨Tip Number 3

Prepare examples from your past experiences that showcase your communication skills and customer service ethic. Think of situations where you went above and beyond for guests or worked effectively within a team, as these stories will resonate well with the interviewers.

✨Tip Number 4

Network with current or former employees of The Dorchester if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the application process.

We think you need these skills to ace Linen Porter - The Dorchester

Strong Communication Skills
Customer Service Orientation
Attention to Detail
Time Management
Teamwork
Flexibility
Problem-Solving Skills
Ability to Handle Special Requests
Basic Cleaning Skills
Organisational Skills
Adaptability
Positive Attitude
Physical Stamina

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Linen Porter at The Dorchester. Tailor your application to highlight relevant experience and skills that align with these expectations.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in hospitality or similar roles. Emphasise any customer service skills and your ability to work as part of a team, as these are crucial for this position.

Write a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your desire to contribute to The Dorchester's legacy. Mention specific examples of how you embody their values of Passion, Personality, Respect, Working Together, and Creativity.

Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for a role in a prestigious hotel.

How to prepare for a job interview at The Dorchester

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to provide excellent service in previous roles, as this aligns with the values of The Dorchester.

✨Demonstrate Flexibility and Creativity

Be prepared to discuss situations where you had to think on your feet or adapt to unexpected challenges. The role of a Linen Porter requires quick thinking and creativity, especially when handling special requests from guests.

✨Highlight Your Communication Skills

Since communication is key in this role, be ready to showcase your ability to interact effectively with both guests and team members. You might want to share examples of how you've successfully resolved conflicts or improved teamwork in past experiences.

✨Research The Dorchester's Values

Familiarise yourself with The Dorchester's core values: Passion, Personality, Respect, Working Together, and Creativity. During the interview, try to weave these values into your responses to demonstrate that you are a good cultural fit for the team.

Linen Porter - The Dorchester
The Dorchester
Apply now
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