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The Dorchester

In-Room Dining Waiter

London Full-Time 24000 - 36000 £ / year (est.) No home office possible

At a Glance

Tasks: Deliver 5-star service and attend to guests' needs with pride.
Company: Join The Dorchester, a renowned hotel known for excellence in hospitality.
Benefits: Enjoy bonuses, discounts, complimentary stays, and vibrant social events.
Why this job: Become a legend in your field with award-winning training and a supportive culture.
Qualifications: Excellent communication skills and a strong customer service ethic are essential.
Other info: Opportunities for apprenticeships and career development from Level 2 to Level 5.

The predicted salary is between 24000 - 36000 £ per year.

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We care about your career and are known for having the absolute best people in the industry. When you join us as an In-Room Dining Waiter you start a unique opportunity to become celebrated as the very best in your field. You\’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you\’ll get

As an In-Room Dining Waiter at The Dorchester, here are just some of the great benefits you will receive:

Fantastic Employee bonus scheme and Excellent Service charge
Complimentary stays including breakfast across the Dorchester Collection Hotels
50% F&B discount at selected bars and restaurants within the Dorchester Collection
Vibrant Social events that bring employees together including Summer party and Winter ball
Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
Apprenticeship, training and development opportunities – from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others.
£1,000 bonus when you recommend a friend
Access to immediate well being advice, because We Care about our employees

What you\’ll do

You\’ll love what you do and take pride in delighting our guests:

You will be responsible for delivering 5-star service by taking pride in everything they are doing while looking after all of our guests needs. This includes mise-en-place of trolleys that will be delivered to guestrooms, delivering guest orders and requests, as well as understanding and getting to know our new guests and regular guests needs all this is to ensure our guests receives nothing but the best experience.
Sometimes our guests have special requests involving specific food or beverage items, serving off menu requests, pre-ordering meals or placing additional fridges in the rooms and even special events. Most of these requests are fulfilled by the In-Room Dining Waiters with the support of the management team.

The items shared are the essence of a day in the life of an In-Room Dining Waiter, but we\’ll make sure you are provided with specifics on how we care for our hotel.

What You\’ll Bring

Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As an In-Room Dining Waiter you’ll have the opportunity to bring these to life and continue to create our legacy.
Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
English is the primary language used in our hotel. You can comfortably communicate in this language.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing
Industries

Hospitality

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