Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic housekeeping team to ensure exceptional guest experiences.
- Company: Join The Dorchester Hotel, a top-rated workplace and award-winning hotel.
- Benefits: Enjoy complimentary stays, discounts, pension contributions, and well-being support.
- Why this job: Be part of a diverse team and develop your leadership skills in luxury hospitality.
- Qualifications: Experience in housekeeping and strong attention to detail required.
- Other info: Participate in fun social events and enjoy excellent career growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Join us as a Housekeeping Supervisor at The Dorchester Hotel, recently recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.
When you join us as a Housekeeping Supervisor at The Dorchester Hotel, you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants.
If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we can support you through this process.
What you’ll get
- Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
- Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection. Enjoy Friends & Family stay discounts in our hotels. Benefit from discounts at various high street and online shops.
- Employee Perks: Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.
- Training and Development: Access apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with nationally recognised Apprenticeship providers.
- Social Events: Participate in a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a £1000 bonus when you recommend a friend.
- Well-being Support: Access immediate well-being advice because we care about our employees.
What you’ll do
As a Housekeeping Supervisor, you’ll enjoy your work and take pride in delighting our guests:
- You will be responsible for checking, coaching, and communicating clearly with the housekeeping team.
- You will be aware of our guests’ needs, intuitive, flexible during their day and with a keen eye for detail.
- All to ensure our guests receive nothing but the best experience.
- Sometimes our guests have special requests involving special set-ups, additional supplies, moving furniture, collection of supplies, deep cleaning of guest rooms and even special occasions. Most of these requests are fulfilled by our Housekeeping Supervisor.
The operational hours of work are shift-based and may be subjected to change. These currently set as: Monday to Sunday: starting as early as 7am and last shift finishes at 23:00 when covering the evening floor supervisor shift.
What you’ll bring
Essential Skills and Experience
- Experience in Housekeeping: You have worked in a housekeeping supervisor role in a hotel.
- Attention to Detail: You can notice small details, like if a room is not cleaned properly.
- Team Leadership: You have experience helping or leading a team to do their tasks well.
- Time Management: You can manage your time to ensure all tasks are completed on schedule.
- Energetic: You are comfortable with tasks like standing, bending, and lifting light items.
- Customer Service: You are friendly and respectful when speaking to guests and other team members.
Preferred Skills and Experience
- Experience in a Luxury Hotel: You have worked in a 5-star hotel or similar before.
- Problem Solving: You can handle small problems.
- Basic IT Skills: You can use a smartphone or computer for simple tasks like checking a schedule or sending a message.
- Health and Safety Awareness: You understand or are willing to learn safety rules about cleaning and working in a hotel.
Location
53 Park Lane, Mayfair, London W1K 1QA, United Kingdom
Housekeeping Supervisor employer: The Dorchester
Contact Detail:
The Dorchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at The Dorchester or similar hotels. A friendly chat can lead to insider tips or even a referral!
✨Tip Number 2
Prepare for the interview by researching The Dorchester's values and culture. Show us how your passion for hospitality aligns with our commitment to inclusiveness and excellence. We love seeing candidates who resonate with our ethos!
✨Tip Number 3
Practice common interview questions related to housekeeping and team leadership. Think about specific examples from your past roles that highlight your attention to detail and problem-solving skills. We want to hear your stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from us!
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how much you care about creating amazing experiences for our guests. Share specific examples of how you've gone above and beyond in your previous roles.
Be Detail-Oriented: As a Housekeeping Supervisor, attention to detail is key. Make sure your application is free from typos and errors. We appreciate clarity and precision, so format your CV and cover letter neatly to make a great first impression!
Highlight Team Leadership: We love team players! In your application, emphasise any leadership experience you have. Talk about how you've motivated your team or handled challenges together. This will show us that you're ready to lead our housekeeping crew with confidence.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application goes straight to us. Plus, you’ll find all the info you need about the role and our amazing culture!
How to prepare for a job interview at The Dorchester
✨Know Your Stuff
Before the interview, brush up on your housekeeping knowledge and experience. Be ready to discuss specific situations where you demonstrated attention to detail or led a team effectively. This will show that you understand the role and can bring valuable insights.
✨Showcase Your Leadership Skills
As a Housekeeping Supervisor, you'll need to lead a team. Prepare examples of how you've motivated or coached team members in the past. Highlight any challenges you faced and how you overcame them, as this will demonstrate your problem-solving abilities.
✨Emphasise Customer Service
The Dorchester Hotel values exceptional guest experiences. Be prepared to share stories about how you've gone above and beyond for guests in previous roles. This will illustrate your commitment to customer service and align with the hotel's values.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the hotel's culture, training opportunities, or how they support their staff. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
