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- Tasks: As a House Porter, you'll deliver supplies and ensure our guests have the best experience.
- Company: Join The Dorchester Hotel, a top-rated workplace known for its inclusive culture and excellence.
- Benefits: Enjoy complimentary stays, discounts, pension contributions, and vibrant social events.
- Why this job: This role offers growth opportunities, teamwork, and a chance to be part of a legendary team.
- Qualifications: A positive attitude, teamwork skills, and basic safety understanding are essential; previous hotel experience is preferred.
- Other info: Flexible shift hours with a supportive environment that celebrates diversity.
The predicted salary is between 20000 - 28000 £ per year.
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Join us as a House Porter at The
Dorchester Hotel, recognised as one of ‘The Sunday Times Top 10 Best
Places to Work for’ in 2024 & 2025 and ‘Hotel of the year – London’ at the 2024 AA
Hospitality Awards. We continually strive to build and nurture a culture where
inclusiveness is part of our DNA, reflected in our values of passion,
personality, respect, working together, and creativity. We believe that a
variety of perspectives enriches our culture and drives our success.
We care about your career and are
proud to have the absolute best people in the industry.
When you join us as a House
Porter at The Dorchester Hotel, you will have a unique opportunity to excel in
your field. You will learn from your fellow Legends and our award-winning
learning academy to achieve the highest standards in craft, service, and
leadership.
What
you’ll do
As a House Porter, you\’ll enjoy
your work and take pride in delighting our guests:
- You
will be responsible for delivering housekeeping supplies to the different
floors as directed by the floor supervisor and ensure that all
housekeeping stores are well maintained. - You
will assist with spring cleaning duties when needed, including hoovering
and dusting corridors, carpet edges, dust tops of wall lights, mouldings
and wash down walls - You
will also be required to organise special room set-ups for special guests’
requirements, all to ensure our guests receive nothing but the best
experience. - You’ll
also show flexibility and creativity in dealing with guests’ special
requests and challenges that may arise during the day
The items shared are the essence
of a day in the life of a House Porter, but we’ll make sure you are provided
with specifics on how we care for our hotel.
The operational hours of work are
shift-based and may be subjected to change. These currently set as:
Monday to Sunday: starting as early as 7am and last shift finishes at
23.00pm when covering the evening floor porter shift
What
you’ll bring
Essential Skills and Experience
- Positive Attitude: Be friendly and
willing to help others. - Teamwork : Work well with your teammates
and help them when needed. - Energetic : Be able to carry and move
items safely (e.g., laundry, cleaning supplies). - Punctuality : Be on time and reliable
every day. - Basic Understanding of Safety : Follow
instructions to stay safe at work.
Preferred Skills
- Previous experience: You’ve worked as a house
porter in a 5-star hotel before. - Organizational skills : You can sort and
arrange items neatly. - Flexibility : You are happy to work
different shifts or handle new tasks. - Positive attitude : You are friendly and
enjoy helping others. - English language skills : You can read
instructions and write brief notes.
What
you’ll get
- Complimentary Stays: Enjoy complimentary stays with
breakfast at Dorchester Collection Hotels every year. - Discounts : Get 50% off food and beverages
at selected bars and restaurants within the Dorchester Collection: Enjoy
Friends & Family stay discounts out hotels, Benefit from discounts at
various high street and online shops - Employee Perks : Enrol from day 1 into the Aviva
Private Pension scheme (we contribute 8% towards your pension); Benefit from
Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye
care vouchers. - Training and Development: Advance in your career by
accessing various apprenticeships from Level 2 to Hospitality Degree Level 5.
We partner with outstanding nationally recognised Apprenticeship providers. - Social
Events: Participate in vibrant social events, including a summer party, winter
ball, pub quizzes, and cultural and milestone recognition celebrations. - Referral Bonus: Earn a £1000 bonus when you
recommend a friend. - Well-being Support: Access immediate well-being
advice because we care about our employees.
We celebrate diversity and are committed to creating an inclusive
environment for all employees and applicants. If you need us to do anything to
support you during the recruitment process (such as adjustments to how you apply, alternative formats of
information, or adjustments to the assessment process itself), please do call
People & Culture team on 02073197011 or email [emailprotected] so that we can discuss how we
can support you through this process.
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House Porter employer: The Dorchester
Contact Detail:
The Dorchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land House Porter
✨Tip Number 1
Familiarise yourself with The Dorchester Hotel's values and culture. Understanding their commitment to inclusiveness and teamwork will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in a similar role, especially in a 5-star hotel. Be ready to share specific examples of how you contributed to guest satisfaction and teamwork in those positions.
✨Tip Number 3
Demonstrate your positive attitude and willingness to help others during any interactions with the hiring team. A friendly demeanour can make a lasting impression and show that you embody the spirit of the role.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shift work and your ability to handle various tasks. Show that you're adaptable and ready to meet the unique challenges that come with being a House Porter.
We think you need these skills to ace House Porter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially if you've worked in a similar role before. Emphasise skills like teamwork, punctuality, and a positive attitude, as these are essential for the House Porter position.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific reasons why you want to work at The Dorchester Hotel and how your values align with theirs, such as inclusiveness and creativity.
Showcase Relevant Skills: In your application, highlight any previous experience in housekeeping or hospitality. Discuss your organisational skills and ability to handle special requests, as these are key aspects of the House Porter role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at The Dorchester
✨Show Your Positive Attitude
During the interview, make sure to convey your friendly and helpful nature. A positive attitude is essential for a House Porter, so share examples of how you've gone above and beyond to assist guests or colleagues in previous roles.
✨Demonstrate Teamwork Skills
Highlight your ability to work well with others. Discuss experiences where you collaborated with teammates to achieve a common goal, as teamwork is crucial in a hotel environment.
✨Emphasise Flexibility and Adaptability
Be prepared to discuss your willingness to handle various tasks and shifts. Share instances where you've successfully adapted to changing circumstances or taken on new responsibilities.
✨Prepare for Safety Protocol Questions
Since safety is a key aspect of the role, be ready to answer questions about following safety instructions and maintaining a safe working environment. Familiarise yourself with basic safety practices relevant to housekeeping.
