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- Tasks: Deliver housekeeping supplies and ensure a pristine environment for our guests.
- Company: Join The Dorchester Hotel, a top-rated workplace and award-winning hotel.
- Benefits: Enjoy complimentary stays, discounts, pension contributions, and well-being support.
- Why this job: Be part of a vibrant team that values inclusivity and creativity.
- Qualifications: Positive attitude, teamwork skills, and basic safety understanding required.
- Other info: Participate in fun social events and access career development opportunities.
The predicted salary is between 22000 - 30000 £ per year.
Join us as a House Porter at The Dorchester Hotel, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 & 2025 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are proud to have the absolute best people in the industry.
What You’ll Do
As a House Porter, you will enjoy your work and take pride in delighting our guests:
- You will be responsible for delivering housekeeping supplies to the different floors as directed by the floor supervisor and ensure that all housekeeping stores are well maintained.
- You will assist with spring cleaning duties when needed, including hoovering and dusting corridors, carpet edges, dust tops of wall lights, mouldings and wash down walls.
- You will also be required to organise special room set-ups for special guests’ requirements, all to ensure our guests receive nothing but the best experience.
- You’ll also show flexibility and creativity in dealing with guests’ special requests and challenges that may arise during the day.
The operational hours of work are shift-based and may be subjected to change. These currently set as: Monday to Sunday: starting as early as 7am and last shift finishes at 23.00pm when covering the evening floor porter shift.
What You’ll Bring
Essential Skills and Experience
- Positive Attitude: Be friendly and willing to help others.
- Teamwork: Work well with your teammates and help them when needed.
- Energetic: Be able to carry and move items safely (e.g., laundry, cleaning supplies).
- Punctuality: Be on time and reliable every day.
- Basic Understanding of Safety: Follow instructions to stay safe at work.
Preferred Skills
- Previous experience: You’ve worked as a house porter in a 5-star hotel before.
- Organizational skills: You can sort and arrange items neatly.
- Flexibility: You are happy to work different shifts or handle new tasks.
- Positive attitude: You are friendly and enjoy helping others.
- English language skills: You can read instructions and write brief notes.
What You’ll Get
- Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
- Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection; enjoy Friends & Family stay discounts at our hotels; benefit from discounts at various high street and online shops.
- Employee Perks: Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.
- Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
- Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a £1000 bonus when you recommend a friend.
- Well-being Support: Access immediate well-being advice because we care about our employees.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we can support you through this process.
House Porter employer: The Dorchester
Contact Detail:
The Dorchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land House Porter
✨Tip Number 1
Get to know the hotel! Research The Dorchester and its values. When you walk in for your interview, show us that you understand our culture of inclusiveness and teamwork. It’ll make a great impression!
✨Tip Number 2
Be ready to showcase your positive attitude! We love friendly faces, so during your interview, share examples of how you've helped others or worked well in a team. It’s all about that energy!
✨Tip Number 3
Flexibility is key! Be prepared to discuss how you can adapt to different shifts and tasks. We want to see that you’re up for the challenge and can handle special requests with creativity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our amazing team at The Dorchester.
We think you need these skills to ace House Porter
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our vibrant team at The Dorchester.
Tailor Your Application: Make sure to tailor your application to highlight your relevant experience and skills. If you've worked in a similar role before, share those experiences that align with what we’re looking for in a House Porter. It helps us see why you’d be a great fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at The Dorchester
✨Know the Hotel Inside Out
Before your interview, take some time to research The Dorchester Hotel. Familiarise yourself with its values, culture, and recent accolades. This will not only show your enthusiasm but also help you align your answers with what they value in a House Porter.
✨Showcase Your Team Spirit
As teamwork is crucial for this role, be prepared to share examples of how you've successfully worked with others in previous jobs. Highlight any experiences where you helped a teammate or contributed to a positive work environment.
✨Demonstrate Your Flexibility
The job requires flexibility in handling various tasks and shifts. Be ready to discuss times when you've adapted to changing circumstances or taken on new responsibilities. This will illustrate your willingness to go the extra mile for guests and colleagues.
✨Bring a Positive Attitude
A friendly and helpful demeanour is essential for a House Porter. During the interview, let your personality shine through. Smile, maintain eye contact, and express your eagerness to contribute to the guest experience at The Dorchester.
