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- Tasks: As a Host, you'll manage reservations and ensure guests feel welcomed and valued.
- Company: Join The Dorchester, a top-rated hotel known for its inclusive culture and exceptional service.
- Benefits: Enjoy complimentary stays, discounts, well-being support, and access to training and development opportunities.
- Why this job: Be part of a vibrant team in a prestigious environment that values creativity and teamwork.
- Qualifications: A welcoming personality, good communication skills, and attention to detail are essential.
- Other info: Entry-level position with flexible shift-based hours; perfect for students looking to gain experience.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Host role at The Dorchester
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Join to apply for the Host role at The Dorchester
Join us as a Host at The Grill at The Dorchester, recently recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.
We care about your career and are proud to have the absolute best people in the industry. When you join us as a Host at The Grill at The Dorchester, you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership.
What You’ll Do
As a Hostess, you\’ll enjoy your work and take pride in delighting our guests:
- You will be responsible for managing reservations and table allocations during your shift which will include meeting and greeting guests, seating guests to allocated tables and bidding them farewell on departure all to ensure our guests receives nothing but the best.
- You will be responsible for fulfilling our gests special requests including dietary requirements, food and drink preferences and special occasions.
- You will communicate with other departments and extended hotel team in order to ensure the alignment remains.
The items shared are the essence of a day in the life of a Host, but we’ll make sure you are provided with specifics on how we care for our hotel.
The operational hours of work are shift-based and may be subjected to change.
This Is Currently Set As
- We are open breakfast, lunch and dinner.
- The operational hours of work are shift-based.
What You’ll Bring
Essential Skills and Experience
- Welcoming personality – You enjoy greeting people and making them feel comfortable.
- Good communication skills – You can talk and listen to people clearly and politely.
- Attention to detail – You can notice small things, like checking if a table is ready or if guests need help.
- Teamwork – You enjoy working with others and helping your teammates.
- Basic Organisational skills – You can keep track of reservations and guide guests to their tables.
- Able to stay calm under pressure – You can handle busy times and stay relaxed.
- Professional appearance – You look after your personal appearance and wear the provided uniform properly.
Preferred Skills
- Experience working in a restaurant or similar environment – If you’ve worked in a café, hotel, or restaurant before, that’s a plus.
- Knowledge of reservation systems – If you’ve used tools or systems for booking tables, that’s helpful.
- Good time management – You know how to manage your time well to make sure guests are seated on time.
What You’ll Get
- Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
- Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection: Enjoy Friends & Family stay discounts out hotels, Benefit from discounts at various high street and online shops
- Employee Perks: Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.
- Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
- Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a £1000 bonus when you recommend a friend.
- Well-being Support: Access immediate well-being advice because we care about our employees.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we can support you through this process.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Design, Art/Creative, and Information Technology
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Industries
Hospitality
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Host employer: The Dorchester
Contact Detail:
The Dorchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host
✨Tip Number 1
Familiarise yourself with The Dorchester's values and culture. Since they emphasise inclusiveness, passion, and teamwork, be prepared to discuss how your personal experiences align with these values during any interviews or conversations.
✨Tip Number 2
Showcase your communication skills by engaging with the hospitality community. Attend local events or join online forums where you can connect with others in the industry, as this will help you build relationships and gain insights that could be beneficial for your application.
✨Tip Number 3
Research common reservation systems used in high-end restaurants. Being knowledgeable about these tools can give you an edge, as it shows your initiative and readiness to adapt quickly to their operational needs.
✨Tip Number 4
Prepare to demonstrate your ability to stay calm under pressure. Think of specific examples from past experiences where you successfully managed busy situations, as this is a key skill for a Host at The Dorchester.
We think you need these skills to ace Host
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Host at The Dorchester. Highlight your relevant experience in managing reservations, greeting guests, and fulfilling special requests in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your welcoming personality, communication skills, and attention to detail, as these are essential for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your desire to work at The Dorchester. Mention specific reasons why you admire the company and how you can contribute to their culture of inclusiveness and excellence.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at The Dorchester
✨Show Your Welcoming Personality
As a Host, your ability to make guests feel comfortable is crucial. During the interview, demonstrate your friendly and approachable nature. Share examples of how you've greeted guests in previous roles or how you handle first impressions.
✨Highlight Your Communication Skills
Good communication is key in this role. Be prepared to discuss how you effectively listen to guests' needs and convey information clearly. You might want to share a specific instance where your communication skills made a difference in a guest's experience.
✨Emphasise Attention to Detail
Attention to detail is essential for managing reservations and ensuring tables are ready. Bring up any experiences where your keen eye for detail helped prevent issues or enhanced service quality. This will show that you understand the importance of this skill in a busy environment.
✨Demonstrate Teamwork Experience
Working well with others is vital in a hospitality setting. Talk about your past experiences in team environments, especially in high-pressure situations. Highlight how you supported your teammates and contributed to a positive atmosphere.
