At a Glance
- Tasks: Welcome guests, serve meals and cocktails, and assist housekeeping.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Other info: Permanent contract with clear career progression and supportive training.
- Why this job: Kickstart your career in hospitality with immediate start and no experience needed.
- Qualifications: No prior experience required, just a friendly personality and passion for service.
The predicted salary is between 13.06 - 13.06 £ per hour.
Come and be a Front of House Team Member at Dorchester Premier Inn. As the friendly face of our hotel, use your fun personality and customer service skills to welcome guests. Help them rest easy from the moment they check in – whether you are making a cocktail, serving a meal or working with the housekeeping team to get rooms ready. Immediate start, no experience needed.
Key responsibilities:
- Welcome guests and provide a friendly greeting.
- Prepare and serve cocktails and meals.
- Assist the housekeeping team in preparing rooms.
- Ensure guests have a pleasant experience from check‑in to check‑out.
Pay rate: Up to £13.06 per hour.
Contract type: Permanent – no zero‑hours contracts.
Hours: 30 hours per week.
Location: 5 Pope St, Dorchester DT1 1GW.
Why you'll love it here:
- Training and support: warm welcome and simple administration system. Opportunities to give you a clear career path within our business.
- Whitbread Benefits card – up to 60% off Premier Inn rooms and 25% off meals in all Whitbread restaurants.
- Pension and saving scheme – company pension and save as you earn.
- Discounts on shops, utility bills, travel, cinema trips, supermarkets and more.
- Complimentary Premier Inn breakfast for two when you join us.
- Training and support – warm welcome and simple administration system to make your job easier from the start.
What you'll do:
Join our team at Dorchester Premier Inn as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.
Ground Floor Team Member in Dorchester employer: The Dorchester
At Dorchester Premier Inn, we pride ourselves on being an excellent employer, offering a warm and supportive work environment where your customer service skills can shine. With opportunities for career progression, comprehensive training, and a range of benefits including discounts on accommodation and meals, you'll find a rewarding and fulfilling role as a Ground Floor Team Member. Join us in the heart of Dorchester and be part of a team that values your contributions and promotes a positive work culture.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor Team Member in Dorchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Dorchester. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Dorchester
Don't be shy about reaching out to The Dorchester directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Ground Floor Team Member in Dorchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Dorchester and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Dorchester
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!