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- Tasks: Manage communications for The Dorchester, Coworth Park & 45 Park Lane, ensuring top-notch guest experiences.
- Company: Join the award-winning Dorchester Collection, recognized as one of the best places to work in 2024.
- Benefits: Enjoy complimentary hotel stays, discounts, pension contributions, and vibrant social events.
- Why this job: Excel in a creative environment that values inclusiveness and offers growth through training and development.
- Qualifications: Previous experience in communications with strong media relations and exceptional writing skills required.
- Other info: Diversity is celebrated; support available during the recruitment process.
The predicted salary is between 36000 - 60000 £ per year.
Join us as Communications Manager at The Dorchester Hotel, 45 Park Lane and Coworth Park , part of Dorchester Collection, recently recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.
We care about your career and are proud to have the absolute best people in the industry.
When you join us as Communications Manager, you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership.
WHAT YOU’LL GET
- Complimentary Stays : Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
- Discounts : Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection: Enjoy Friends & Family stay discounts out hotels, Benefit from discounts at various high street and online shops
- Employee Perks : Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.
- Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers
- Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a £1000 bonus when you recommend a friend.
- Well-being Support: Access immediate well-being advice because we care about our employees.
WHAT YOU’LL DO
You’ll love what you do and take pride in delighting our guests:
- You will be responsible for managing communications activities for The Dorchester, Coworth Park & 45 Park Lane to ensure our guests receive nothing but the best experience.
- Lead and manage our international and domestic PR agencies, supporting director of public relations on rolling out strategy
- Oversee press office function across the three hotels
- Plan and execute PR and media events with top tier media to showcase new hotel offerings and partnerships
- Support development and delivery of brand aligned target partnerships with media appeal to enhance and grow hotel reputations
- Maintain and develop key media relationships, seeking high-level placements in target print, broadcast and online media
- Manage media enquiries, review/interview, partnership, photo shoot and filming requests when relating to PR
- Collaborate with Dorchester Collection corporate communications team on rollout of brand campaigns
- Lead on content creation for press releases, articles and keynote presentations
- Curate experience visits across the hotels for key media, ensuring they receive bespoke experiences
- Organise and oversee external photo shoots and filming with media / press
- Monitor industry trends and make appropriate recommendations regarding communication strategy surrounding them
- Confidence when liaising and advising key senior stakeholders and hotel team members + partners
- Monitor and analyse results regularly from press activity and communications
- Create weekly and monthly reports for senior stakeholders
- Support director of public relations with any crisis management
The items shared are the essence of a day in the life of a communications manager, but we’ll make sure you are provided with specifics on how we care for our hotel
WHAT YOU’LL BRING
- Previous experience in a similar role
- Proven track record of designing and executing successful national and international publicity campaigns
- Strong media and influencer relations
- Exceptional writing and editing skills
- Excellent attention to detail
- Highly organised, and able to thrive in a dynamic, constantly changing environment
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email so that we can discuss how we can support you through this process.
Communications Manager employer: The Dorchester
Contact Detail:
The Dorchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications Manager
✨Tip Number 1
Familiarize yourself with the Dorchester Collection's values and culture. Highlight how your personal values align with their focus on inclusiveness, creativity, and teamwork during your interactions with the team.
✨Tip Number 2
Research recent PR campaigns or media events that the Dorchester Collection has executed. Being able to discuss these in detail will show your genuine interest and understanding of their brand.
✨Tip Number 3
Network with current or former employees of the Dorchester Collection on platforms like LinkedIn. They can provide insights into the company culture and may even refer you internally, which can significantly boost your chances.
✨Tip Number 4
Prepare to discuss your experience with crisis management and how you've successfully navigated challenges in previous roles. This is crucial for a Communications Manager, especially in a high-profile environment like The Dorchester.
We think you need these skills to ace Communications Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in communications and public relations. Focus on your previous roles that involved managing media relationships and executing successful campaigns.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your understanding of The Dorchester's values. Mention specific experiences that demonstrate your ability to thrive in a dynamic environment.
Showcase Your Writing Skills: Since exceptional writing and editing skills are crucial for this role, consider including samples of your work or links to published articles in your application. This will give them a taste of your communication style.
Highlight Your Media Relationships: In your application, emphasize any existing relationships you have with media and influencers. Provide examples of how you've successfully leveraged these connections in past roles to enhance brand visibility.
How to prepare for a job interview at The Dorchester
✨Show Your Passion for Communication
Make sure to express your enthusiasm for the role and the hospitality industry. Share specific examples of how your passion has driven successful communication strategies in your previous roles.
✨Highlight Your Media Relationships
Discuss your experience in building and maintaining media relationships. Be prepared to share examples of how these connections have led to successful publicity campaigns or media placements.
✨Demonstrate Your Organizational Skills
Since the role requires excellent organizational skills, provide examples of how you've managed multiple projects or events simultaneously. Highlight any tools or methods you use to stay organized.
✨Prepare for Crisis Management Scenarios
Given the importance of crisis management in this role, think of a past experience where you successfully navigated a communication crisis. Be ready to discuss your approach and the outcomes.
