Join us as a People & Culture Administrator at The Dorchester & 45 Park Lane, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024, 2025 & 2026 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.
We care about your career and are known for having the absolute best people in the industry. When you join us as a People & Culture Administrator you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you'll do
As a People & Culture Administrator you'll love what you do and take pride in delighting our employees. You will be the first point of contact for our employees and you will be able to demonstrate all our CoreValue when dealing with our employees (Passion, Personality, Respect, Workingtogether, and Creativity). Some of the key functions essential for the role are:
- General HR Administration duties that includingweekly HR Report , monthly Length of Serviceand BirthdayLists, new starters uploads,p prepare and distribute the Starters & Leavers Reportand special leave administration processing.
- You will required to conduct routine audits of employee filesand HRIS for accuracy/compliance and support GDPR compliance (archiving ordeleting data according to retention policy)
- You will be involved in supporting DEI initiatives as well as conductand trackDBSandDVLA Checksasrequired
- You will manageand update HRnoticeboardsanddigital screensand organiseand coordinate"Legends of the Month"ballotsand reward distribution.
- You will also supportin planningNationality Dayevents, collaboratingwith wider team when creating the Values Awardsand prepareand submitGuest Experience Stay Lettersto the Revenueteam as required.
- You will provideadministrative support for the hotel’s induction programme and to the Learning & Development team.
- You will manage all L&D administrative tasksincluding processing cross trainings requests and coordinating the Training Room Calendar
- You will post job adverts on all job boards as required, assisting with social media posts and support with career fairs participation and materials preparation.
- You will be processing new starter paperwork and issue employment contracts as well as conduct Rights to Work checks and process employment references.
- You will be responsible for the completion of benefits administration tasks related to F&B discounts, spa bookings and complimentary stays.
What you'll bring
Essential Skills and Experience
- Highattention to detail and accuracy
- Proactiveand solutions-oriented mindset
- Abilityto prioritise and work effectively under pressure
- Confidentusing HRIS systems and MS Office Suite
- Strongcommunication and interpersonal skills
- Discreetand professional with confidential information
- Exceptionalorganisational and time management skills
The items shared are the essence of a day in the life of a People & Culture Administrator, but we’ll make sure you are provided with specifics on how we care for our hotel.
What you'll get
- Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
- Discounts at The Dorchester Collection hotels, Benefit from discounts at various high street and online shops
- Employee Perks: Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.
- Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
- Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
- Well-being Support: Access immediate well-being advice because we care about our employees.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we can support you through this process.
Compensation: Competitive salary
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People & Culture Administrator in City of Westminster employer: The Dorchester
The Dorchester is an exceptional employer, celebrated for its commitment to inclusivity and employee development, making it one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024-2026. With a vibrant work culture that values passion, creativity, and collaboration, employees enjoy unique growth opportunities through our award-winning learning academy and various apprenticeships. Additionally, the company fosters a supportive environment with well-being resources and engaging social events, ensuring that every team member feels valued and empowered to become a legend in their own story.