At a Glance
- Tasks: Ensure a pristine environment for guests by cleaning and maintaining hotel areas.
- Company: Join The Dorchester Hotel, a top-rated workplace and award-winning establishment.
- Benefits: Enjoy complimentary stays, discounts, pension contributions, and well-being support.
- Other info: Participate in fun social events and access career development opportunities.
- Why this job: Be part of a vibrant team and make a real difference in guest experiences.
- Qualifications: Attention to detail, good communication, and teamwork skills are essential.
The predicted salary is between 24000 - 30000 € per year.
Join us as an Overnight Housekeeper at The Dorchester Hotel, recently recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity.
When you join us as an Overnight Housekeeper, you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award‑winning learning academy to achieve the highest standards in craft, service, and leadership.
What you'll get:
- Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
- Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection. Enjoy Friends & Family stay discounts at Dorchester hotels and benefit from discounts at various high street and online shops.
- Employee Perks: Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); benefit from seasonal ticket loan, rental deposit scheme, private financial advice, and eye care vouchers.
- Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised apprenticeship providers.
- Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a £1000 bonus when you recommend a friend.
- Well‑being Support: Access immediate well‑being advice because we care about our employees.
What you'll do:
As an Overnight Housekeeper, you’ll enjoy your work and take pride in delighting our guests. You will be responsible for seamless service, discretion, intuition, and flexibility during your shift. This will include an eye for detail, thoroughness, and hygienic practices, all to ensure our guests receive nothing but the best experience. You will liaise and work closely with other departments, such as Front Office, Concierge, Valet/Laundry, and In‑Room Dining to ensure guests’ requests are handled in a timely and professional manner. You will be responsible for cleaning guest bedrooms and public areas throughout the hotel property, which may include areas outside of the hotel. Reporting directly to the Duty Manager on shift.
Sometimes our guests have special requests involving special set‑ups, additional supplies, and even special occasions. Most of these requests are fulfilled by our Overnight Housekeeper. The operational hours of work are shift‑based and may be subject to change. These are currently set as: Monday to Sunday: starting from 22:30 pm.
What you'll bring:
Essential Skills and Experience:
- Attention to Detail – you can notice small things and make sure everything looks clean and tidy.
- Good Communication – you can understand instructions and ask questions if you are unsure about something.
- Time Management – you can work quickly and make sure all rooms are finished on time.
- Energetic – you are comfortable with moving around, lifting, and being on your feet for most of the day.
- Teamwork – you can work well with other staff members and help when needed.
Preferred Skills and Experience:
- Previous Experience – if you have worked as a room attendant in a 5‑star hotel before.
- Customer Service Skills – you can be polite and friendly if you meet guests.
- Organisational Skills – you can keep track of supplies and make sure everything is in the right place.
Job Location: United Kingdom, 53 Park Lane, Mayfair W1K 1QA London.
Overnight Housekeeper in City of Westminster employer: The Dorchester
The Dorchester Hotel is an exceptional employer, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024, offering a vibrant and inclusive work culture that values passion, respect, and creativity. Employees benefit from comprehensive perks including complimentary stays, generous discounts, and extensive training opportunities through our award-winning learning academy, ensuring personal and professional growth in a prestigious London location. Join us to be part of a team that celebrates diversity and prioritises well-being, making every day at The Dorchester a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Overnight Housekeeper in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to current or former employees at The Dorchester Hotel on LinkedIn. A friendly chat can give us insider info and maybe even a referral that could boost our chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to housekeeping roles. We should focus on showcasing our attention to detail and teamwork skills, as these are key for the Overnight Housekeeper position.
✨Tip Number 3
Dress to impress! Even if it’s an overnight role, showing up in smart attire can make a great first impression. It shows we respect the opportunity and the company culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace Overnight Housekeeper in City of Westminster
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about the opportunity to work as an Overnight Housekeeper at The Dorchester Hotel.
Highlight Relevant Experience:If you've got previous experience in housekeeping or customer service, make sure to mention it! We love seeing how your background aligns with what we’re looking for, so don’t hold back on those details.
Be Detail-Oriented:Just like the role requires attention to detail, your application should reflect that too. Double-check for any typos or errors before hitting send. A polished application shows us you care about quality!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at The Dorchester
✨Know the Hotel Inside Out
Before your interview, do some research on The Dorchester Hotel. Familiarise yourself with its values, recent awards, and what makes it stand out in the hospitality industry. This will show your genuine interest and help you connect your skills to their culture.
✨Showcase Your Attention to Detail
As an Overnight Housekeeper, attention to detail is crucial. Prepare examples from your past experiences where your keen eye made a difference. Whether it’s ensuring cleanliness or fulfilling special guest requests, be ready to discuss how you excelled in these areas.
✨Demonstrate Team Spirit
Teamwork is key in this role. Think of instances where you collaborated effectively with others, especially in high-pressure situations. Highlight your ability to communicate and work alongside different departments to ensure seamless service for guests.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and flexibility. For example, how would you handle a last-minute guest request? Practise your responses to such scenarios, focusing on your ability to think on your feet and maintain high standards under pressure.
