The Dorchester is seeking an Area Guest Intelligence Manager in London. You will drive guest-centric operations through strategic Nexus system usage, coach Nexus Champions, and lead system configurations for hotel-wide projects.
You will collaborate with IT, department heads, and the Global Guest Intelligence community to deliver high standards of craft, service, and leadership. Join a culture that values inclusivity and career development, with access to our learning academy and a comprehensive
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Area Guest Intelligence & Systems Lead in City of Westminster employer: The Dorchester
The Dorchester is an exceptional employer, celebrated for its commitment to inclusivity and employee development, making it one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024-2026. With a vibrant work culture that values passion, creativity, and collaboration, employees enjoy unique growth opportunities through our award-winning learning academy and various apprenticeships. Additionally, the company fosters a supportive environment with well-being resources and engaging social events, ensuring that every team member feels valued and empowered to become a legend in their own story.
