At a Glance
- Tasks: Protect guests and property while ensuring a safe environment at The Dorchester Hotel.
- Company: Join one of the top-rated hotels in London, known for its inclusive culture.
- Benefits: Enjoy complimentary stays, discounts, pension contributions, and well-being support.
- Other info: Participate in fun social events and enjoy excellent career growth opportunities.
- Why this job: Be part of a legendary team and develop your skills in a prestigious setting.
- Qualifications: 3 years of security experience and relevant qualifications required.
The predicted salary is between 30000 - 40000 € per year.
Join us at The Dorchester Hotel, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 & 2025 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.
We care about your career and are known for having the absolute best people in the industry. When you join us, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award‑winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you'll do
- You will be responsible for the protection of the Company’s property from loss or damage as well as providing a safe and secure environment for its guests and colleagues.
- You will be responsible for FLHSS (Fire, Life, Health, Safety, and Security) of the hotel adhering to our set company rules and regulation standards. This includes review on protective and preventative security measures that ensures our guests receive nothing but the best experience.
- Recording all relevant incidents in the Occurrence Book, conducting regular patrols of the building, recording hazards and communicating findings for action in compliance particular to Risk Assessment strategies.
- Ensuring that CCTV / work‑related security and surveillance systems are professionally operated at all times when assigned and to relay all pertinent information to relevant stakeholders or Area Director of Security.
- You will comply with safe working practices as laid down under the Health and Safety at Work Act 1974 and Company H & S Manual, as applicable to your place of work.
- Conduct random audits in all departments to ensure the policy on key control, Lost and Found processes and adhered to security Code of Practice.
The operational hours of work are shift‑based and may be subjected to change. These currently set as: Shift rotation on 4 shifts on 4 shifts off, with a mix of days and nights: 07:00-19:00, 19:00-07:00.
What you'll bring
- Previous experience in a security function role - at least 3 years’ experience working in a hotel, corporate or luxury retail sector as a security officer.
- Qualifications - SIA Level 2 Door Supervisor qualification.
- Level 3 award in First Aid at Work (RQF).
- Fire Marshal course.
- Outstanding communication skills, both written and verbal, proven ability to communicate well under pressure.
- Relevant experience in operating CCTV and access control software; following the hotel policy concerning GDPR compliance regarding monitoring and reviewing CCTV footage.
- Conduct regular H & S and Fire Safety audits across the property; report any findings to the security management team.
Preferred Skills
- Relevant entry level qualification in H & S; e.g. IOSH Managing Safely.
What you'll get
- Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
- Discounts with our hotels, and benefit from discounts at various high street and online shops.
- Employee Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); Benefit from seasonal ticket loan, rental deposit scheme, private financial advice, and eye care vouchers.
- Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
- Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a £1000 bonus when you recommend a friend.
- Well‑being Support: Access immediate well‑being advice because we care about our employees.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team so that we can discuss how we can support you through this process.
Security Officer employer: The Dorchester - Security
The Dorchester Hotel is an exceptional employer, celebrated for its inclusive culture and commitment to employee growth, as evidenced by its recognition as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 & 2025. As a Security Officer, you will benefit from comprehensive training through our award-winning learning academy, enjoy generous perks such as complimentary stays and a robust pension scheme, and thrive in a vibrant work environment that values passion, respect, and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at The Dorchester Hotel on LinkedIn. Ask them about their experiences and any tips they might have for landing the Security Officer role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of FLHSS protocols. Be ready to discuss how you would handle specific security scenarios. Show us that you’re not just a candidate, but a potential legend in the making!
✨Tip Number 3
Don’t forget to showcase your communication skills during the interview. We want to see how you handle pressure and relay important information. Practice answering questions clearly and confidently to impress the hiring team.
✨Tip Number 4
Apply through our website for the best chance of getting noticed! Tailor your application to highlight your relevant experience and qualifications. We love seeing candidates who take the time to align their skills with our values.
We think you need these skills to ace Security Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Security Officer role. Highlight your relevant experience, especially in hotel or luxury retail security, and don’t forget to mention your SIA Level 2 qualification!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for security and how you can contribute to creating a safe environment for our guests at The Dorchester. Be genuine and let your personality come through.
Showcase Your Communication Skills:Since outstanding communication is key for this role, make sure to demonstrate your written communication skills in your application. Use clear and concise language, and don’t shy away from showing how you handle pressure.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at The Dorchester - Security
✨Know Your Stuff
Before the interview, make sure you’re familiar with the hotel’s values and culture. The Dorchester Hotel prides itself on inclusiveness and high standards, so be ready to discuss how your experience aligns with their passion, respect, and teamwork.
✨Showcase Your Experience
Highlight your previous security roles, especially in hotels or luxury settings. Be prepared to share specific examples of how you've handled incidents, conducted audits, or ensured safety protocols were followed. This will demonstrate your capability and confidence.
✨Communicate Clearly
Outstanding communication is key for a Security Officer. Practice articulating your thoughts clearly and calmly, especially under pressure. You might be asked about how you would handle a challenging situation, so think through your responses beforehand.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available, the team dynamics, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
