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- Tasks: Organise appointments, manage calendars, and support the team with admin tasks.
- Company: Family-run business with over 35 years of experience and strong community ties.
- Benefits: 28 days paid holiday, pension scheme, and a Christmas bonus.
- Why this job: Join a supportive team and contribute to a well-respected local business.
- Qualifications: Strong communication skills and familiarity with Microsoft Office; QuickBooks knowledge is a plus.
- Other info: Part-time role with flexible days and opportunities for personal growth.
The predicted salary is between 17000 - 20000 £ per year.
The Door and Window Centre Ltd was formed in February of 1989 by two Brother-in-laws with in excess of 35 years of experience within the business. The Door and Windows Centre Ltd has developed and grown, whilst still remaining a family run business with family morals at its core. Our business is based on recommendation alone, and as such we do not employ high pressure sales staff or advertise other than in the local business and telephone directories. Owing to a retirement, we are looking for a new part time office secretary after 22 years of service.
The job would be three days a week (Friday essential, the other two days negotiable) from 10am to 4.30pm. Salary £17,000.00 / £20,000.00 P/A depending on experience.
Key Responsibilities- Organise & schedule appointments, liaise with customers keeping them updated where required
- Manage staff calendars and schedule appointments as necessary
- Answer phone calls & respond to email questions and requests in a timely manner
- Scan, photocopy and file documents as needed
- Maintain customer files, ensuring customer information is up to date on a database, Microsoft Excel and Word
- Complete insurance backed guarantee certification for completed installs FENSA
- Chase overdue payments and send statements when required
- Support the sales and fitting team with administrative tasks
- Liaise with suppliers when required
- Raise invoices via QuickBooks software
- Basic finance duties using QuickBooks (training can be provided)
- Ensuring the office runs smoothly & efficiently
- Other general administrative duties
- Excellent communication and numeracy skills
- Working knowledge of QuickBooks or similar online software, preferred (training can be provided)
- Working knowledge of Microsoft Office (Word, Excel, etc)
- Strong organisational skills
- High level of accuracy and attention to detail
- Ability to work alone and as part of a team
- Excellent customer service skills
- Previous work experience in a similar role
- A willingness to learn
- A confidence to add ideas to help the company evolve
- 28 Days Paid Holiday to include Bank Holidays (pro rata)
- Gov Pension Scheme
- Half Hourly Lunch
- Christmas bonus
- 6-month probation period to be completed
Locations
Office Secretary & Administration in Kent, Swanley employer: The Door & Window Centre
Contact Detail:
The Door & Window Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Secretary & Administration in Kent, Swanley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Door and Window Centre Ltd. Understand their values and how they operate as a family-run business. This will help you connect with them during your chat.
✨Tip Number 2
Practice your communication skills! Since the role involves liaising with customers and managing appointments, make sure you can clearly express your thoughts. Maybe even role-play with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed schedules or handled multiple tasks in previous roles. This will demonstrate that you can keep the office running smoothly and efficiently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Office Secretary & Administration in Kent, Swanley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Office Secretary role. Highlight your relevant experience, especially in administration and customer service, as these are key for us at The Door and Window Centre Ltd.
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Share why you want to join our family-run business and how your skills can contribute to our team.
Showcase Your Skills: Don’t forget to mention your proficiency in Microsoft Office and any experience with QuickBooks. We value attention to detail and organisational skills, so give us examples of how you've demonstrated these in past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at The Door & Window Centre
✨Know the Company
Before your interview, take some time to research The Door and Window Centre Ltd. Understand their history, values, and what makes them unique as a family-run business. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Skills
Make sure to highlight your organisational skills and attention to detail during the interview. Prepare specific examples from your previous experience that demonstrate how you've successfully managed schedules, handled customer inquiries, or maintained accurate records. This will give the interviewer confidence in your abilities.
✨Prepare for Common Questions
Anticipate questions related to the key responsibilities of the role, such as managing calendars or using QuickBooks. Practise your responses so you can answer confidently. Also, think about how you can contribute ideas to help the company evolve, as they value innovation.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team you'll be working with, the office culture, or any upcoming projects. This shows that you're engaged and interested in becoming a part of their family-oriented environment.