At a Glance
- Tasks: Support site security and manage facilities for a leading animal welfare organisation.
- Company: The Donkey Sanctuary, dedicated to improving the lives of donkeys worldwide.
- Benefits: Flexible part-time hours, 31 days holiday, wellbeing support, and discounts on shopping.
- Other info: Work in a beautiful location with opportunities for personal growth and development.
- Why this job: Join a passionate team making a real difference in animal welfare while developing your skills.
- Qualifications: Strong communication skills, IT competence, and a valid UK driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
The Donkey Sanctuary is an international animal welfare organisation, offering care and protection to donkeys worldwide.
Our vision is a world where every donkey has a good quality of life, and our mission is to improve the lives of donkeys every day.
We will achieve this by transforming the lives of donkeys in need worldwide by fostering greater understanding, collaboration and support, and by promoting lasting, mutually life-enhancing relationships.
We have an opportunity for two self‑motivated and flexible individuals with outstanding interpersonal, collaborative and diplomatic skills to join our dedicated Estates and Facilities Team.
As Facilities Support Officer, you will provide support in the management of premises, building, plant and equipment including security, maintenance and all other EFM soft services.
This position works closely with the operational teams within the UK business operation, providing a professional service that offers guidance and advice to those on site, as and when required.
About you
- A good understanding of all aspects of security, including site security and personal safety.
- Able to respond appropriately to emergencies or urgent issues as they arise, using initiative to problem solve in a professional and calm manner from learnt experience and make good decisions under pressure.
- Strong written and verbal communication skills.
- Competent record keeping skills – able to provide accurate and timely reports on incidents, security checks and PPM inspection and testing.
- A working knowledge of the principles of Health & Safety and/or Fire Safety as they apply to the workplace and the implementation of safe systems of work.
- Manage and maintain personal safety by ensuring regular welfare checks are carried out.
- Competent IT Skills.
- Full, current and valid UK driving licence
About the role
- Your principal duties and responsibilities will include –
- Ensuring that site security is maintained by following charity policies and procedures at all managed sites by foot and vehicle, securing and patrolling property, land, equipment and access points at regular intervals.
- Act as first point of call for EFM Issues and emergencies outside of working hours, escalating any issues and emergencies as per Charity Issues and Emergencies Support Guidance.
- Undertaking CCTV Monitoring.
- Assisting with the management of door entry systems including keys and padlocks.
- Responding to any activated intruder alarms, investigating and reporting cause.
- Providing professional operational support for onsite services including security, parking, escorting external contractors around site, assisting with deliveries, and other facility operational requirements.
- Responding to emergency situations and other urgent issues involving the safety and security of premises, staff and visitors, providing necessary assistance in a professional and calm manner.
- Carrying out frequent facility assessments, escalating any concerns (general lighting, window fasteners, heating, fire doors issues etc.).
What we offer in return
Based in Sidmouth, East Devon – an Area of Outstanding Natural Beauty – these are part‑time, 12‑month fixed term contracts starting as soon as possible, working 16.30‑21.30, 4 days on, 4 days off.
Flexibility to work alternative work patterns is required.
Additional hours may be available to cover staff leave and sickness.
Life assurance.
31 days holiday (including Bank holidays), rising to 34 will each full year of service.
Wellbeing team.
Recorded Pilates and Yoga classes.
Long service awards.
- Healthshield plan
- Reimbursement of some medical expenses up to the specified limits per membership.
- Offers, discounts and cashback on shopping, travel and entertainment from participating outlets.
- Access to a 24/7 GP and counselling service.
Free parking.
Subsidised restaurant and shop.
The Donkey Sanctuary is a Disability Confident Employer.
The Donkey Sanctuary is committed to safeguarding and promoting the welfare of vulnerable people (children and adults), and expects all staff and volunteers to undertake this commitment.
Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
The Donkey Sanctuary also participates in the Inter Agency Misconduct Disclosure Scheme and, for relevant posts, may request information from applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
Please note: The Guaranteed interview scheme is only applicable to candidates who consider themselves to have a disability applying for roles based within the United Kingdom.
NOTE TO APPLICANTS: We look forward to receiving your application, but we do ask you to complete this in your own words, and not to employ an Artificial Intelligence (AI) writing tool or assistant.
Applications that are considered not to be an applicant’s own work may not be shortlisted for interview.
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Facilities Support Officer (2248) in Sidmouth employer: The Donkey Sanctuary
The Donkey Sanctuary is an exceptional employer, offering a fulfilling opportunity for Groundworkers at our Weston farm location. With a strong commitment to animal welfare, we foster a supportive work culture that values teamwork and professional growth, providing employees with training opportunities and the chance to make a meaningful impact on the lives of donkeys worldwide. Join us in a role where your skills will contribute to vital projects while enjoying a competitive salary and the satisfaction of working for a charity dedicated to improving animal welfare.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Support Officer (2248) in Sidmouth
✨Get Involved in Local Security Communities
Join online forums and local meetups related to security services. Engaging in discussions, sharing insights, and networking with professionals can really up your chances of landing a part-time role with companies like The Donkey Sanctuary. Look out for local events or workshops that can provide valuable connections!
✨Showcase Your Skills Publicly
Consider volunteering for local events where security services are needed. This not only gives you hands-on experience but also provides a platform to demonstrate your skills to potential employers, including The Donkey Sanctuary. Make sure to document your experiences and share them on social media or community pages!
✨Leverage Your Network
Tap into your personal network to let people know you’re on the lookout for part-time opportunities in security services. You’d be surprised how many people might have connections or know someone hiring! Regularly check in with friends or former colleagues working in the field.
✨Apply Directly Through Us
Don’t forget to check our website for part-time openings with The Donkey Sanctuary! Applying directly gives you a better chance of being noticed, and it’s a great way to express your interest in the specific roles they have available in security services.
We think you need these skills to ace Facilities Support Officer (2248) in Sidmouth
Some tips for your application 🫡
Show Off Your Certifications:In the security services field, having relevant certifications can set you apart from the crowd. If you’ve got certifications like SIA, make sure you include them upfront in your CV. This shows you’re serious and knowledgeable about the industry!
Highlight Your Experience:Whether it’s previous roles in security, surveillance, or even customer service, showcasing relevant experience is key. Make sure to mention specific duties you’ve performed that relate to the job at The Donkey Sanctuary. This demonstrates that you know what the role entails and you're ready to jump in.
Tailor Your Cover Letter:For a part-time role like this, it's a good idea to express your motivation for wanting to work at The Donkey Sanctuary specifically. Mention how your availability aligns with their needs and what you’re hoping to learn. We love seeing enthusiasm and a willingness to grow!
Add Availability and Flexibility:For part-time positions, your availability can be a deciding factor. In your CV or cover letter, don’t forget to outline when you can work, and if you're open to various shifts. This flexibility can be a big plus for The Donkey Sanctuary, showing you’re ready to contribute wherever needed.
How to prepare for a job interview at The Donkey Sanctuary
✨Know Your Security Protocols
Familiarise yourself with common security protocols and procedures. Be ready to discuss your understanding of risk assessment, emergency response tactics, and how you would handle specific scenarios. It’s worth brushing up on the latest trends in the security industry too, so you can talk about where you see the field heading.
✨Showcase Relevant Experience
Even if it's part-time, highlight any previous experience in security or related roles. If you’ve done anything from bouncer work to volunteering at events, prepare to share how those experiences have equipped you with the skills required for this role at The Donkey Sanctuary.
✨Demonstrate Communication Skills
In security services, clear communication is key. Be prepared to answer questions about how you would interact with the public and work as part of a team. Think of examples where you’ve effectively communicated during tense situations and how that helped resolve issues.
✨Flexible Availability Matters
As this is a part-time role, be clear about your availability. Employers often need flexibility for shifts, especially during peak hours or events. Be upfront about when you can work, and show your willingness to adapt to meet the team's needs.
