At a Glance
- Tasks: Support our team with maintenance, cleaning, gardening, and security operations.
- Company: Join The Donkey Sanctuary, a global leader in animal welfare.
- Benefits: Enjoy 31 days holiday, life assurance, and a competitive pension.
- Other info: Flexible hours in a beautiful location with opportunities for personal growth.
- Why this job: Make a difference for donkeys while gaining valuable experience.
- Qualifications: Experience in grounds work and strong customer service skills required.
The predicted salary is between 20000 - 25000 £ per year.
We have an excellent opportunity for a proactive and flexible team player to join our busy Estates and Facilities Management team. As Facilities Support Worker, you will provide flexible cover and support across Security and Site/Facilities Operations, undertaking routine maintenance and minor repairs, cleaning, gardening and preparing spaces for use. This multi-functional role will include assisting with the security and management of premises, plant, equipment and soft services, ensuring buildings and grounds operate smoothly.
Responsibilities
- Carrying out basic grounds and maintenance work (gardening, painting, benches, plaques, bins, recycling areas).
- Providing operational support for onsite services including deliveries, waste, cleaning, and grounds maintenance, ensuring compliance with charity policies.
- Carrying out regular inspections of gates, to include keys and padlocks in all public areas to ensure they are operational and safe, oiling latches and reporting any repairs required.
- Maintaining safe public access by clearing snow, ice and debris.
- Maintaining site security in line with charity policies through regular patrols (foot/vehicle), securing property, land, equipment, vehicles and access points, and logging all checks.
- Responding promptly to emergencies affecting premises, staff or visitors, and acting as the out-of-hours contact for EFM issues, escalating in line with Issues and Emergencies Support Guidance.
- Acting as designated First Aider, responding to incidents and coordinating with department leads to ensure safe, calm and professional resolution.
Qualifications
- Experience of landscape construction or grounds-related works.
- Strong problem-solving, organisational, and time management skills.
- Demonstrable customer service experience.
- Working knowledge of site security procedures and personal safety practices, with the ability to apply them in a working environment.
- Valid First Aid qualification (or willingness to obtain).
- Experience of maintaining accurate records and producing timely incident or activity reports.
- Working knowledge of Health & Safety and Fire Safety legislation and the ability to implement safe systems of work.
- Competent IT skills, including practical experience using Microsoft Word, Outlook and Excel.
Company & Contract
The Donkey Sanctuary is an international animal welfare organisation, offering care and protection to donkeys worldwide. Our vision is a world where every donkey has a good quality of life, and our mission is to improve the lives of donkeys every day. We will achieve this by transforming the lives of donkeys in need worldwide by fostering greater understanding, collaboration and support, and by promoting lasting, mutually life-enhancing relationships. Based in Sidmouth, Devon – an Area of Outstanding Natural Beauty – this is a part-time permanent contract working 15 hours per week. Fridays will be a full day, 07.30-16.00. The remaining hours are flexible and will be agreed between the line manager and post-holder. Additional hours may be available during busy periods.
Benefits
- Life assurance.
- 31 days holiday (including Bank holidays), rising to 34 with each full year of service.
- Wellbeing team.
- Recorded Pilates and Yoga classes.
- Long service awards.
- Healthshield plan, including reimbursement of some medical expenses up to the specified limits per membership, offers, discounts and cashback on shopping, travel and entertainment from participating outlets and access to a 24/7 GP and counselling service.
- Free parking.
- Subsidised restaurant and shop.
Facilities Support Worker employer: The Donkey Sanctuary
The Donkey Sanctuary is an exceptional employer, offering a supportive and flexible work environment in the picturesque setting of Sidmouth, Devon. With a strong commitment to employee wellbeing, we provide generous benefits including 31 days of holiday, life assurance, and access to wellness programmes such as Pilates and Yoga classes. Our focus on personal growth and development, alongside the opportunity to contribute to meaningful animal welfare initiatives, makes this role not just a job, but a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Support Worker
✨Join Local Cleaning Communities
Get involved in local Facebook groups or community forums where cleaning professionals hang out. You’ll be surprised how many part-time opportunities pop up just from people chatting in these spaces. Plus, it’s a great way to exchange tips and build contacts!
✨Network with Local Businesses
Walk into local businesses, especially ones that might need cleaning services, and drop off your contact info. Many small shops and offices prefer to hire from within the community. Who knows, they might need a hand part-time and remember your friendly face!
✨Check Seasonal Needs
Keep an eye out for cleaning gigs that pop up during busy seasons. Many places need extra hands around the holidays or during local events, and that’s your chance to swoop in. Be ready for a quick application when you hear about these options!
✨Apply Directly Through Us
Don’t forget to check out our website for any part-time jobs like Facilities Support Worker at The Donkey Sanctuary. Applying directly through us can put you ahead of the competition—plus, we often have exclusive listings just for our users!
We think you need these skills to ace Facilities Support Worker
Some tips for your application 🫡
Show Off Your Experience:When applying for a part-time role in janitorial and cleaning services, make sure to highlight any relevant past experience you have. This could include previous cleaning jobs, maintenance work, or even tasks you’ve done at home or for friends. Specific examples of your cleaning skills and methods can really make your application stand out!
Certifications Matter:If you’ve got any certifications in cleaning or health and safety practices, be sure to mention them in your CV. These can demonstrate your professionalism and commitment to maintaining a safe environment, which is super important in janitorial roles. Don't forget to attach copies if they’re requested!
Keep It Concise and Clear:Given that this is a part-time position, your application should be straightforward and to the point. Hiring managers appreciate brevity, so stick to the essentials without losing your personality. A well-structured CV and a brief cover letter showcasing your enthusiasm can make a great impression!
Highlight Your Availability:Since you’re applying for a part-time role, make sure to clearly state your availability in the application. Are you free on weekends or evenings? Specifying your hours can helpThe Donkey Sanctuary understand when you can jump in and fill their needs quickly.
How to prepare for a job interview at The Donkey Sanctuary
✨Showcase Your Cleaning Skills
During the interview, be ready to share specific cleaning techniques you've mastered. Whether it’s using particular cleaning equipment or efficient methods for different spaces, showing that you know your trade will help you stand out to The Donkey Sanctuary.
✨Discuss Flexibility and Availability
Since this is a part-time role, make sure to emphasise your flexibility in managing work hours. Companies like The Donkey Sanctuary that may require weekend or evening shifts will appreciate your willingness to adapt.
✨Bring a Cleanliness Portfolio
It might sound unusual, but creating a portfolio showcasing successful cleaning projects or before-and-after photos can give you an edge. If you’ve handled challenging situations or restored areas to pristine conditions, showing evidence will give them confidence in your skills.
✨Talk About Teamwork and Communication Skills
Cleaning isn’t always a solo job, and many times you’ll work alongside others. Be prepared to discuss your experience working in teams, how you handle communication with colleagues, and any feedback from previous roles in cleaning, as this reflects well on your candidacy for The Donkey Sanctuary.
