At a Glance
- Tasks: Lead daily operations in a vibrant pub and hotel environment.
- Company: Join the iconic Dog & Fox, a bustling venue in Wimbledon Village.
- Benefits: Opportunity for career progression to General Manager and hands-on leadership experience.
- Other info: Exciting events year-round and a supportive team culture.
- Why this job: Be part of a dynamic team and make a real impact on guest experiences.
- Qualifications: Experience in a high-volume setting and strong leadership skills required.
The predicted salary is between 25000 - 30000 £ per year.
About the Role
We are looking for a strong Assistant Manager to join the team at The Dog & Fox – someone who is ready to take the next step in their career and is serious about becoming a General Manager. This is a complex, high‑performing site with multiple revenue streams: a busy pub, the Coach House wedding venue, private dining in the Library, and 25 boutique bedrooms. It requires someone who can think commercially, lead from the front, and adapt across different parts of the business. You will work closely with the General Manager to run the day‑to‑day operation, taking responsibility for standards, team performance, and guest experience across all areas of the business. This is a hands‑on leadership role. You will be expected to take ownership, make decisions, and play a key part in driving the business forward.
Responsibilities
- Leading and managing day‑to‑day operations across the pub, hotel rooms, and private dining.
- Ensuring consistent, high standards across the site.
- Supporting the delivery of weddings and private events.
- Developing and supporting the team.
- Taking ownership of specific areas of the business and acting as a strong number two to the General Manager.
- Progressing into a General Manager role over time.
Qualifications & Requirements
- A proven Assistant Manager from a quality, high‑volume environment.
- Someone confident managing different styles of service (pub, events, rooms).
- Strong leadership skills, with the ability to motivate and develop a team.
- Commercial awareness and attention to detail.
- A genuine interest in long‑term progression to General Manager.
- A positive attitude, eagerness to learn, improve, and build a career with us.
About The Dog & Fox
The Dog & Fox is an iconic pub and hotel in the heart of Wimbledon Village. We are an established events venue, pub, and dining destination serving a premium collection of draught & craft beers, local London spirits and fine wines. We offer the best in seasonal, fresh, British produce for our menu and have 25 exquisite bedrooms above in our boutique hotel. Just a 10‑minute walk from Wimbledon train station and on several bus routes we are easy to reach and busy all year round. With Wimbledon Tennis Championships in the summer and Christmas functions throughout the winter there is never a boring moment at the Dog & Fox Hotel.
Assistant Manager employer: The Dog
The Dog in Wimbledon Village is an excellent employer, offering a vibrant work culture where exceptional customer service is at the heart of everything we do. As a Night Concierge, you will enjoy benefits such as free meals, holiday, and discounts at Young's Pubs, alongside opportunities for personal growth and development in a supportive environment. Join us in creating memorable experiences for our guests while ensuring their safety and comfort during the night.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Dog. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Dog
Don't be shy about reaching out to The Dog directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Dog and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Dog
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
