At a Glance
- Tasks: Lead a vibrant pub, ensuring exceptional guest experiences and team motivation.
- Company: Join the energetic Chickpea Group, known for great hospitality and community engagement.
- Benefits: Competitive salary, 50% off food, structured training, and monthly rewards.
- Other info: Real opportunities for growth and development within a supportive team.
- Why this job: Be at the heart of a buzzing pub culture and make a real impact.
- Qualifications: Experience as a General Manager or high-performing Deputy in a quality-led pub.
Location: Wiltshire / Somerset / Hampshire / Dorset
Salary: OTE £65,000 (TRONC + Bonus) per annum
Join the Chickpea Group Team! We’re on the lookout for a passionate, hands-on General Manager to lead our busy, buzzing pub where amazing hospitality comes first. This is a role for someone who thrives on taking ownership, driving standards and inspiring a team.
If you love great food, leading from the front, and creating an environment where both your team and guests feel genuinely looked after, you’ll fit right in. You’ll be at the heart of everything we do; overseeing day-to-day operations, building a strong, motivated team, and ensuring the pub runs smoothly, profitably, and with real personality. We’re all about doing things properly, paying attention to the little details, and delivering genuinely great hospitality every single time. As General Manager, you’ll set the tone, uphold those standards, and make the place your own.
We’re Chickpea Group, a growing collection of pubs with rooms and pizza spots across the Southwest. We’re energetic, ambitious, and building something special. Most importantly, our team members are at the heart of it all. Work with us and you’ll be surrounded by great people, with real opportunities to grow and move across the group.
Perks of Working with Us
- Competitive Salary plus variable TRONC and bonus
- 50% off food across all our pubs (Monday-Thursday)
- Real opportunities to grow
- Structured (but relaxed) training — service-based knowledge is key
- Management away days
- Supplier trips & team days out
- Monthly team rewards
- £100 birthday voucher
*OTE based on 48-hour week, Variable TRONC and 20% target based bonus.
What You’ll Be Doing
- Taking full ownership of the pub, with complete accountability for performance, standards, and guest experience.
- Leading from the front to deliver an exceptional, consistent guest journey that builds loyalty and drives repeat trade.
- Recruiting, developing, and retaining a high-performing team.
- Setting and driving standards across all areas.
- Holding full P&L responsibility, actively managing sales, labour, costs, and margins to deliver strong financial performance.
- Using data, insight, and local knowledge to drive revenue, maximise opportunities, and grow the business.
- Overseeing all operational controls including stock, cash management, and compliance, ensuring the business is robust and audit-ready.
- Building strong community presence through events, partnerships, and local engagement.
- Leading, coaching, and inspiring your team to exceed expectations, developing future leaders within the business.
- Continuously reviewing performance, identifying opportunities, and implementing improvements to drive the pub forward.
What We’re Looking For
- Proven experience as a General Manager (or a high-performing Deputy ready to step up) within a high-volume, quality-led pub.
- A commercially astute operator with a strong track record of delivering sales growth, controlling costs, and driving profitability.
- A confident leader who can build and inspire a team.
- A natural host with a passion for delivering standout guest experiences.
- Strong financial and operational acumen, with experience managing budgets, KPIs, and compliance.
- A quick thinker that notices the detail —someone who treats the pub as their own and is always looking for ways to improve and grow.
- Resilient, ambitious, and driven, with the presence and credibility to lead from the front.
General Manager in Salisbury employer: the dog and gun
At Chickpea Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture where our team members are truly valued. As a General Manager in the picturesque Southwest, you'll enjoy competitive pay, generous discounts, and real opportunities for personal and professional growth, all while leading a passionate team dedicated to delivering outstanding hospitality. Join us and be part of a dynamic group that prioritises your development and well-being, ensuring you thrive in a supportive environment filled with great people.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Salisbury
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like the dog and gun. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to the dog and gun
Don't be shy about reaching out to the dog and gun directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Salisbury
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about the dog and gun and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at the dog and gun
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
