The Hotel
Set within a beautifully restored former Magistrates’ Court dating back to 1905, The Dixon, Tower Bridge - Autograph Collection is a boutique lifestyle hotel that seamlessly blends historic character with contemporary design. Located moments from Tower Bridge, the hotel features 193 stylish bedrooms, a vibrant restaurant and bar, and a strong connection to the local community.
As part of the Autograph Collection by Marriott, The Dixon celebrates individuality, craftsmanship, and storytelling, creating memorable experiences for every guest.
What we offer
- Staff rate across all Marriott brands and across the Dominus hotel portfolio
- Your Inspirational Stay – a night in the hotel and enjoy dinner, bed and breakfast with a plus one (T&C's apply)
- Additional annual leave entitlement based on length of service
- Impact Day – a paid day to support your charity of choice
- Development opportunity across the Dominus hotels portfolio, including Marriott and Hilton brands
- Staff events and recognition schemes
- Access to Employee Assistance Program (EAP)
- Season Travel Ticket Loan
- Cycle To Work Scheme
- Refer A Friend Scheme – get rewarded when they join the team
- A collaborative team culture where people thrive together and a place where you can be your true authentic self
About the Role
As Food & Beverage Manager, you will lead all Food & Beverage operations across the hotel, including the Restaurant, Bar, Café and Meetings & Events. Working closely with the Hotel Manager and Executive Head Chef, you will be responsible for delivering exceptional guest experiences, developing high-performing teams, driving commercial success and ensuring the highest standards of quality, service and compliance across all outlets. This is a hands-on leadership role requiring a strong operational presence, commercial awareness and a passion for hospitality.
Key Responsibilities
- Lead, coach and develop the Food & Beverage team.
- Oversee recruitment, onboarding, training and succession planning across all outlets.
- Drive exceptional guest experiences and consistently high service standards.
- Monitor guest feedback and implement actions to continuously improve performance.
- Ensure compliance with all brand standards, health & safety, food safety, allergen and licensing requirements.
- Manage labour, payroll, food and beverage costs in line with budget and business targets.
- Deliver revenue growth through effective sales initiatives, promotions and outlet visibility.
- Work closely with Sales, Marketing and Revenue teams to maximise business opportunities.
- Oversee stock control, purchasing processes and inventory management.
- Analyse departmental performance and implement strategies to improve profitability and operational efficiency.
- Lead departmental meetings, communicate business objectives and ensure alignment across all teams.
About You
- Previous experience as a Food & Beverage Manager, Restaurant General Manager or similar leadership role within a hotel or multi-outlet hospitality environment.
- Proven experience leading, motivating and developing large teams.
- Strong commercial awareness with experience managing budgets, payroll, stock control and departmental profitability.
- Excellent leadership, communication and stakeholder management skills.
- Sound knowledge of food safety, health & safety, allergen management and licensing requirements.
- Highly organised with the ability to manage multiple priorities in a fast-paced environment.
- Passionate about delivering exceptional guest experiences and creating a positive team culture.
- Flexible and adaptable, with a hands-on approach to leadership.
Desirable
- Experience overseeing Meetings & Events operations.
- Experience within a branded hotel environment.
- Knowledge of systems such as Micros, Fourth or similar hospitality platforms.
- Hospitality qualification or degree.
If you are passionate about hospitality, people development and driving exceptional guest experiences, we would love to hear from you. Apply now and become part of The Dixon, Tower Bridge - Autograph Collection.
Food & Beverage Manager in London employer: The Dixon, Tower Bridge
The Dixon, Tower Bridge is an exceptional employer that fosters a collaborative team culture where authenticity and personal growth are celebrated. With a range of benefits including staff rates across Marriott brands, additional annual leave based on service, and opportunities for development within the Dominus hotel portfolio, employees can thrive in a vibrant environment that values their contributions. Located in the heart of London's cultural hub, working here means being part of a dynamic team dedicated to delivering outstanding guest experiences while enjoying unique perks like Impact Days to support charitable causes.
