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- Tasks: Lead a compassionate team to deliver high-quality services for individuals with diverse needs.
- Company: Join Papworth Trust, a leading disability charity focused on equality and independence.
- Benefits: Enjoy a competitive salary, generous holiday, and comprehensive wellbeing support.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in managing people-focused services and a passion for social change.
- Other info: Flexible working hours and opportunities for professional development await you.
The predicted salary is between 28800 - 43200 £ per year.
Papworth Trust is seeking two compassionate, values-driven Service Managers to lead Day Opportunities Services in Cambridge and Huntingdon, Cambridgeshire. This full-time, permanent role focuses on delivering high-quality, sustainable services for customers with health conditions, learning difficulties, and physical disabilities. The role involves leading a multi-disciplinary team to provide person-centred services that promote independence, learning, and wellbeing.
Responsibilities
- Lead, coach, and develop a multi-disciplinary team, conducting 1:1s, team meetings, and recruitment.
- Oversee design and delivery of community and centre-based activities that promote customer learning, wellbeing, and independence.
- Manage budgets, service performance, KPIs, and quality assurance frameworks.
- Build and maintain strong partnerships with stakeholders, funders, and community organisations.
- Ensure safeguarding, health & safety, and compliance with Trust policies at all times.
- Lead centre-based and community activities, aligning with customer goals, aspirations, and outcomes.
- Collaborate with partner organisations, fundraising, and communications teams to expand opportunities and customer engagement.
- Work flexibility outside core hours to support customer activities; typical hours are 37.5 per week, 9am – 5pm, with additional flexibility for events as needed.
Qualifications and Experience
- Shared Papworth Trust values and commitment to equality, inclusion, and social change; strong understanding of the social model of disability.
- Confident, organised, and proactive leader with experience managing people-focused services, including staff development, teamwork, and performance management.
- Knowledge of business management, HR processes, budgeting, and delivering services for people with complex care and support needs.
- Eligibility to work in the UK; Enhanced DBS check with Adults and Children Barred List (as applicable).
Conditions
This post is subject to an Enhanced DBS with Adults and Children Barred List check and candidates must be authorised to work in the UK.
About Papworth Trust
Papworth Trust is a leading disability charity dedicated to creating a world where disabled people are seen for who they are and can live with equality, choice, and independence. Our Day Opportunities services help individuals achieve personal goals and community engagement.
Benefits and Salary
- Competitive Salary: £36,000 per annum
- Holiday: 33 days annual leave including bank holidays
- Pension: enhanced employer contribution
- Wellbeing, development & rewards: Health cashback plan (dental and optical), enhanced sick pay, wellbeing and employee assistance support, access to training and professional qualifications, annual leave purchase, Values in Practice recognition awards, tax-saving schemes, and opportunities to have your voice heard through colleague groups.
Service Manager employer: The Disabled Workers Co-operative Ltd.
Contact Detail:
The Disabled Workers Co-operative Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what Papworth Trust stands for and be ready to discuss how your experience aligns with their mission of promoting independence and wellbeing for customers.
✨Tip Number 3
Showcase your leadership skills! Be ready to share examples of how you've successfully managed teams and delivered person-centred services. Highlight your ability to coach and develop others, as this is key for a Service Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting individuals with health conditions and disabilities shine through. We want to see how your values align with ours at Papworth Trust!
Tailor Your Experience: Make sure to highlight your relevant experience in managing people-focused services. We’re looking for someone who can lead a multi-disciplinary team, so share specific examples of your leadership skills and achievements.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your qualifications and experiences. We appreciate clarity, and it helps us understand your fit for the role better!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at The Disabled Workers Co-operative Ltd.
✨Know the Values
Before your interview, take some time to really understand the values of Papworth Trust. They’re looking for compassionate, values-driven individuals, so be ready to discuss how your personal values align with theirs. Think of specific examples from your past experiences that demonstrate your commitment to equality, inclusion, and social change.
✨Showcase Your Leadership Skills
As a Service Manager, you’ll need to lead a multi-disciplinary team. Prepare to share your leadership style and provide examples of how you’ve successfully coached and developed teams in the past. Highlight any experience you have with conducting 1:1s or team meetings, as well as how you’ve managed performance and fostered teamwork.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities outlined in the job description. Be prepared to discuss how you would oversee the design and delivery of community activities that promote customer learning and wellbeing. Think about how you can contribute to managing budgets and service performance, and be ready to share relevant experiences.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions that show your interest in the role and the organisation. Ask about their approach to safeguarding and compliance, or how they measure success in their Day Opportunities services. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you.
