At a Glance
- Tasks: Lead a vibrant team in Belfast's busiest bar, ensuring exceptional service and smooth operations.
- Company: Join The Dirty Onion, a lively bar in Belfast's Cathedral Quarter with a fun atmosphere.
- Benefits: Enjoy 20% off food, up to 29 days holiday, and diverse training opportunities.
- Other info: Flexible hours, team bonding events, and a chance to connect with local musicians and artists.
- Why this job: Be part of an exciting environment where you can inspire others and make a real impact.
- Qualifications: 1-2 years management experience in a high-volume bar and strong leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
We’re looking for an experienced Duty Manager to join Belfast’s busiest bar – The Dirty Onion! Located in the Cathedral Quarter in Belfast's oldest building, the Dirty Onion is open 7 days a week with live music and great craic! This is a full-time role which requires flexibility to work evenings and weekends.
We’re looking for a confident, customer-focused individual with management experience at a similar level in a fast‑paced city centre bar, who can lead, motivate and inspire a team. You’ll be outgoing, professional and passionate about connecting with people, while being driven to hit targets. A creative flair is a big plus — whether that’s delivering events, collaborating with local musicians and artists, or bringing fresh ideas to boost revenue and enhance the overall experience.
What you’ll do
Reporting into the Assistant General Manager and General Manager, you’ll take responsibility for the smooth day‑to‑day running of the bar, leading shifts, motivating the team, and ensuring exceptional customer service at all times. You’ll be hands‑on, organised, and confident managing busy services and smoothly executed events.
- Leading and supervising service team during busy shifts
- Upholding exceptional customer‑service standards and complaint handling
- Overseeing opening and closing procedures, including cash‑ups and security protocols
- Managing stock control, orders and deliveries
- Maintaining high standards of cleanliness and adherence to health and safety procedures
- Supporting the training and development of service staff
What we’re looking for
- Minimum 1–2 years’ experience in a similar‑level management role within a high‑volume bar or late‑night venue
- Proven ability to lead from the front and inspire a team during busy services
- Strong understanding of bar operations, including keg management and stock rotation
- Experience managing labour costs and driving team productivity
- Confident handling cash, tills, and end‑of‑day financial reconciliation
- Excellent conflict resolution skills and the ability to manage challenging situations calmly and professionally
- Well‑presented, professional, and customer‑focused
- Reliable, punctual, and able to manage time effectively
- Flexibility to work late nights, weekends and peak trading periods
The Dirty Onion offers staff:
- Company discount offering 20% off food in various outlets including Bullitt Hotel, Little Wing Pizzeria, Ragin Ramen, Yardbird, The National and The Cloth Ear
- Up to 29 days annual holiday allowance
- Structured learning and development plans through our online CPL training programme
- Diverse training opportunities including NVQs, WSET, First Aid, Mental Health Awareness, etc.
- Team bonding events such as our summer BBQ, Winter Raffle, seasonal parties, trips, and award ceremonies
The Dirty Onion is part of the Beannchor Group and is an equal opportunities employer.
Duty Manager employer: The Dirty Onion
The Dirty Onion is an exceptional employer located in the vibrant Cathedral Quarter of Belfast, offering a dynamic work environment in the city's oldest building. With a strong focus on employee development through structured training programmes and diverse opportunities, staff enjoy a supportive culture that values creativity and teamwork. Additionally, employees benefit from generous discounts, ample holiday allowance, and engaging team bonding events, making it a rewarding place to work for those passionate about hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Get to know the bar scene in Belfast! Visit local bars, chat with staff, and understand what makes them tick. This will not only give you insights but also help you connect with potential employers when you apply.
✨Tip Number 2
Network like a pro! Attend industry events or local gigs at places like The Dirty Onion. Meeting people in person can lead to job opportunities that aren’t even advertised yet.
✨Tip Number 3
Show off your personality! When you get an interview, let your passion for customer service shine through. Share stories about how you've motivated teams or handled busy shifts – it’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your management experience in similar fast-paced environments. We want to see how you've led teams and handled busy shifts, so don’t hold back on those examples!
Be Personable:Since we’re all about connecting with people, let your personality shine through in your application. Share a bit about your passion for customer service and how you create a great atmosphere for guests.
Tailor Your Application:Take the time to tailor your CV and cover letter to match the job description. Mention specific skills like conflict resolution and stock management that are key for the Duty Manager role at The Dirty Onion.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Dirty Onion
✨Know Your Bar Operations
Make sure you brush up on your knowledge of bar operations, including keg management and stock rotation. Being able to discuss these topics confidently will show that you understand the ins and outs of running a busy bar like The Dirty Onion.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Think about specific situations where you motivated your team during busy shifts or resolved conflicts effectively. This will demonstrate your ability to inspire and manage a team.
✨Be Customer-Focused
Since exceptional customer service is key, think of times when you've gone above and beyond for customers. Be ready to share these stories during the interview to highlight your commitment to creating a great experience for patrons.
✨Bring Creative Ideas
The Dirty Onion values creativity, so come prepared with fresh ideas for events or ways to enhance the customer experience. Whether it’s collaborating with local musicians or unique promotions, showing your creative flair can set you apart from other candidates.
