At a Glance
- Tasks: Lead a vibrant team in Belfast's busiest bar, ensuring exceptional service and smooth operations.
- Company: Join The Dirty Onion, a lively bar in Belfast's historic Cathedral Quarter.
- Benefits: Enjoy 20% off food, up to 29 days holiday, and diverse training opportunities.
- Other info: Flexible hours, team bonding events, and excellent career development opportunities await you!
- Why this job: Be part of a fun environment with live music and creative events while making a real impact.
- Qualifications: 1-2 years management experience in a high-volume bar and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for an experienced Duty Manager to join Belfast’s busiest bar – The Dirty Onion! Located in the Cathedral Quarter in Belfast's oldest building, the Dirty Onion is open 7 days a week with live music and great craic!
This is a full-time role which requires flexibility to work evenings and weekends. We’re looking for a confident, customer-focused individual with management experience at a similar level in a fast-paced city centre bar, who can lead, motivate and inspire a team. You’ll be outgoing, professional and passionate about connecting with people, while being driven to hit targets.
A creative flair is a big plus — whether that’s delivering events, collaborating with local musicians and artists, or bringing fresh ideas to boost revenue and enhance the overall experience.
What you’ll do:
Reporting into the Assistant General Manager and General Manager, you’ll take responsibility for the smooth day-to-day running of the bar, leading shifts, motivating the team, and ensuring exceptional customer service at all times. You’ll be hands-on, organised, and confident managing busy services and smoothly executed events.
Key responsibilities include:
- Leading and supervising service team during busy shifts
- Upholding exceptional customer-service standards and complaint handling
- Overseeing opening and closing procedures, including cash-ups and security protocols
- Managing stock control, orders and deliveries
- Maintaining high standards of cleanliness and adherence to health and safety procedures
- Supporting the training and development of service staff
What we’re looking for:
- Minimum 1–2 years’ experience in a similar-level management role within a high-volume bar or late-night venue
- Proven ability to lead from the front and inspire a team during busy services
- Strong understanding of bar operations, including keg management and stock rotation
- Experience managing labour costs and driving team productivity
- Confident handling cash, tills, and end-of-day financial reconciliation
- Excellent conflict resolution skills and the ability to manage challenging situations calmly and professionally
- Well-presented, professional, and customer-focused
- Reliable, punctual, and able to manage time effectively
- Flexibility to work late nights, weekends, and peak trading periods
The Dirty Onion offers staff:
- Company discount offering 20% off food in various outlets including Bullitt Hotel, Little Wing Pizzeria, Ragin Ramen, Yardbird, The National and The Cloth Ear.
- Up to 29 days annual holiday allowance
- Structured learning and development plans through our online CPL training programme.
- Diverse training opportunities including NVQs, WSET, First Aid, Mental Health Awareness, etc.
- Team bonding events such as our summer BBQ, Winter Raffle, seasonal parties, trips, and award ceremonies.
The Company reserves the right to apply enhanced shortlist criteria. The Dirty Onion is part of the Beannchor Group and is an equal opportunities employer.
Duty Manager in Belfast employer: The Dirty Onion
The Dirty Onion is an exceptional employer located in the vibrant Cathedral Quarter of Belfast, offering a dynamic work environment where creativity and customer service thrive. With a strong focus on employee development through structured training programmes and diverse opportunities, staff enjoy a supportive culture that values teamwork and celebrates achievements with fun events. Additionally, employees benefit from generous discounts across various outlets and a competitive holiday allowance, making it a rewarding place to build a career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Belfast
✨Tip Number 1
Get to know the bar scene in Belfast! Visit places like The Dirty Onion and chat with staff or managers. This shows your genuine interest and helps you understand the vibe, which can be a great conversation starter during interviews.
✨Tip Number 2
Network like a pro! Attend local events or industry meet-ups to connect with other professionals. You never know who might have a lead on a Duty Manager position or can give you insider tips on landing the job.
✨Tip Number 3
When you get an interview, come prepared with ideas! Think about how you could enhance the customer experience at The Dirty Onion or suggest creative events. This shows you're not just looking for any job, but that you're passionate about making a difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and serious about joining the team at The Dirty Onion. Don’t miss out on this opportunity!
We think you need these skills to ace Duty Manager in Belfast
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your management experience in similar fast-paced environments. We want to see how you've led teams and handled busy shifts, so don’t hold back on those examples!
Be Customer-Focused:Since we’re all about exceptional customer service at The Dirty Onion, share specific instances where you’ve gone above and beyond for customers. This will show us you’re the right fit for our lively bar atmosphere.
Get Creative:We love fresh ideas! If you have any creative flair or past experiences with events or collaborations, make sure to include them. It’ll help us see how you can contribute to enhancing our overall experience.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting role at The Dirty Onion.
How to prepare for a job interview at The Dirty Onion
✨Know Your Bar Operations
Make sure you brush up on your knowledge of bar operations, including keg management and stock rotation. Being able to discuss these topics confidently will show that you understand the ins and outs of running a busy bar like The Dirty Onion.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Think about specific situations where you motivated your team during busy shifts or resolved conflicts effectively. This will demonstrate your ability to inspire and manage a team.
✨Be Customer-Focused
Since this role is all about exceptional customer service, be ready to share your approach to handling complaints and ensuring customer satisfaction. Highlight any creative ideas you've implemented to enhance the customer experience, as this aligns perfectly with what they’re looking for.
✨Flexibility is Key
Given the requirement to work evenings and weekends, be prepared to discuss your availability and willingness to adapt to the bar's busy schedule. Showing that you're reliable and punctual will make a great impression on the interviewers.
