At a Glance
- Tasks: Lead hotel operations and create unforgettable guest experiences.
- Company: Dynamic hotel chain focused on exceptional service and teamwork.
- Benefits: Competitive pay, career growth, and a vibrant work environment.
- Other info: Exciting opportunities for personal development and team collaboration.
- Why this job: Join a fast-paced team and make a real impact in hospitality.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
The Duty Manager will direct the strategic initiatives and objectives of the hotel, as well as managing day to day operations through the engagement of the team.
All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel.
You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values.
At all times, you will treat others around you with respect, dignity and fairness.
As a Duty Manager, you'll support the senior operational team to keep the hotel running like clockwork and ensure our guests have an incredible experience with us.
Take a deep breath because you'll be stepping into a busy role!
You'll supervise the day-to-day hotel operations, ensure every stay is extra special and inspire a vibrant team to exceed our guests' expectations.
We're looking for someone with versatility, who is great at getting stuck in and thrives on the fast-paced nature of Hospitality!
As a Duty Manager, you will: * Get out and about in the hotel, greeting guests and motivating the team to deliver great hospitality * Have strong operational knowledge with the ability to work across departments as required * Support other managers with interviews and recruitment- it's a team effort * Coach and train new st...
Duty Manager employer: The Dilly
At Limited Edition, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusivity. As an Assistant Director of Sales in Central London, you'll benefit from competitive perks such as special hotel rates, ongoing training programmes, and a strong focus on employee wellbeing, all while being part of a supportive community dedicated to your professional growth and success in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Dilly. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Dilly
Don't be shy about reaching out to The Dilly directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Dilly and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Dilly
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
