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- Tasks: Lead client onboarding for a new SaaS capability and ensure smooth go-live.
- Company: Dynamic B2B tech company focused on innovative solutions.
- Benefits: Attractive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Be the key player in launching exciting new features and enhancing client experiences.
- Qualifications: Experience in client onboarding and strong communication skills.
- Other info: Join a collaborative team with a focus on innovation and client success.
The predicted salary is between 36000 - 60000 £ per year.
A B2B tech company is seeking an experienced client onboarding/implementation specialist to support the launch of a new capability within a SaaS platform. This hands-on delivery role involves owning client onboarding from kickoff to go-live, being the main point of contact during onboarding, and collaborating with Product and Engineering teams. The ideal candidate has a background in onboarding or.
B2B SaaS Onboarding Lead — Go-Live Specialist in London employer: The Digital Recruitment Company
Contact Detail:
The Digital Recruitment Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land B2B SaaS Onboarding Lead — Go-Live Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the B2B SaaS space and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how your experience aligns with their onboarding processes and how you can make a difference from kickoff to go-live.
✨Tip Number 3
Showcase your skills! Create a portfolio or case studies that highlight your previous onboarding successes. This will give potential employers a clear picture of what you bring to the table.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm!
We think you need these skills to ace B2B SaaS Onboarding Lead — Go-Live Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in client onboarding and implementation. We want to see how your skills align with the role of a Go-Live Specialist, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about onboarding and how you can contribute to our team. We love seeing enthusiasm and a personal touch, so let your personality come through.
Showcase Collaboration Skills: Since this role involves working closely with Product and Engineering teams, make sure to highlight any past experiences where you’ve successfully collaborated across departments. We value teamwork, so let us know how you’ve made it work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at The Digital Recruitment Company
✨Know the Product Inside Out
Before your interview, make sure you thoroughly understand the SaaS platform and its capabilities. Familiarise yourself with the features, benefits, and any recent updates. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect to be asked about specific onboarding scenarios. Think of examples from your past experience where you successfully managed client onboarding or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Showcase Your Collaboration Skills
Since this role involves working closely with Product and Engineering teams, be ready to discuss how you've collaborated with cross-functional teams in the past. Highlight your communication skills and how you’ve facilitated smooth interactions between different departments.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that demonstrate your interest in the company and the role. Inquire about the onboarding process, team dynamics, or future product developments. This shows that you’re not just interested in the job, but also in contributing to the company's success.
