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- Tasks: Lead client onboarding for a new SaaS capability and ensure smooth go-live.
- Company: Dynamic B2B tech company focused on innovative solutions.
- Benefits: Competitive salary, flexible work options, and growth opportunities.
- Why this job: Be the key player in launching exciting new features for enterprise clients.
- Qualifications: Experience in onboarding or account management in fast-paced settings.
- Other info: Collaborate with Product and Engineering teams in a vibrant work culture.
The predicted salary is between 36000 - 60000 £ per year.
A B2B tech company is seeking an experienced client onboarding/implementation specialist to support the launch of a new capability within a SaaS platform. This hands-on delivery role involves owning client onboarding from kickoff to go-live, being the main point of contact during onboarding, and collaborating with Product and Engineering teams.
The ideal candidate has a background in onboarding or account management in a fast-paced environment and experience with enterprise clients.
B2B SaaS Onboarding Lead — Go-Live Specialist employer: The Digital Recruitment Company
Contact Detail:
The Digital Recruitment Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land B2B SaaS Onboarding Lead — Go-Live Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the B2B SaaS space and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common onboarding scenarios. Think about how you'd handle different client situations and be ready to share your experiences. This will show that you’re not just a fit on paper but also in practice!
✨Tip Number 3
Don’t forget to showcase your collaboration skills! Since this role involves working with Product and Engineering teams, be sure to highlight any past experiences where you’ve successfully worked cross-functionally.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace B2B SaaS Onboarding Lead — Go-Live Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in client onboarding and account management. We want to see how you've successfully supported clients in the past, especially in fast-paced environments.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about onboarding and how your skills align with our needs. Be sure to mention any experience with enterprise clients.
Showcase Your Collaboration Skills: Since this role involves working closely with Product and Engineering teams, let us know about times you've collaborated effectively. We love seeing examples of teamwork in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Digital Recruitment Company
✨Know the Product Inside Out
Before your interview, make sure you thoroughly understand the SaaS platform and its capabilities. Familiarise yourself with the specific features that relate to client onboarding and how they can benefit enterprise clients. This will show your potential employer that you're not just interested in the role but also invested in their product.
✨Prepare Real-Life Examples
Think of specific instances from your past experience where you've successfully managed client onboarding or implementation. Be ready to discuss challenges you faced, how you overcame them, and the results you achieved. This will demonstrate your hands-on experience and problem-solving skills, which are crucial for this role.
✨Show Your Collaborative Spirit
Since this role involves working closely with Product and Engineering teams, be prepared to talk about your experience collaborating with cross-functional teams. Highlight any successful projects where teamwork was key to achieving a goal, and emphasise your communication skills and ability to build relationships.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about the onboarding process, the challenges they face with enterprise clients, or how success is measured in this position. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
