At a Glance
- Tasks: Lead and evolve creative operations for high-impact projects and team management.
- Company: Join Cancer Research UK, a leading charity making a difference.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Other info: Dynamic environment with a focus on innovation and efficiency.
- Why this job: Shape the future of creative operations while contributing to a vital cause.
- Qualifications: Experience in creative operations and strong leadership skills required.
The predicted salary is between 50000 - 65000 £ per year.
We’re looking for a motivated Senior Creative Operations Manager to lead and evolve business operations for the In‑house creative team, shaping efficient briefing, prioritisation and delivery models that enable high impact creative output. In this role you will be working in close partnership with cross‑organisational planning functions, forecast, plan and report on business priorities. This role is accountable for overseeing responsibilities of the Creative Operations team, including account management, resourcing, digital asset management and operations, ensuring alignment to organisational needs.
In this position you will also champion excellence in creative operations across systems, processes and tools to drive efficiencies and optimisations to accelerate delivery transformation.
What will I be doing?
- Lead the creative operations team (account management, resource management, operations and digital asset management) to set clear direction, motivate direct reports and build capability to accelerate progress towards strategic goals.
- Partner with planning teams across the organisation to lead the internal creative planning cycle in order to forecast demand and optimise pipeline management.
- Connect support and planning functions with the creative team to align ways of working in order to enable high quality creative delivery that meets compliance standards.
- Direct account and resource management functions to embed best practice service models in order to strengthen partnerships with commissioning teams across the organisation.
- Oversee traffic management processes and resource planning to align creative skills with demand in order to consistently deliver high impact creative work.
- Design and evolve systems, processes and tools that underpin creative operations to enable smarter commissioning, resourcing and reporting in order to drive innovation and accelerate delivery transformation.
- Report on creative delivery performance and capacity to senior leadership to inform strategic decision making in order to right‑size capability for future business needs.
- Oversee the management of the digital asset management (DAM) system, and governance of digital assets together with key partnering teams to improve accessibility and reuse – maximising organisational efficiency and value.
- Manage the creative team budget to balance ambition with financial discipline, and achieve the highest standards of cost efficiency.
What are we looking for?
- Significant experience working within an in‑house creative team or creative agency in a senior creative operations role, with a strong track record of collaborating with diverse stakeholders and building trusted relationships to deliver high quality service.
- Strong experience using traffic and production management systems, with the ability to assess workflows, deadlines and risk, and to make confident decisions that prioritise work and allocate resources effectively.
- Proven ability to rapidly understand a wide range of creative briefs by interpreting audience needs and communication objectives, and translating these insights into clear and scalable resource requirements.
- Demonstrable experience leading teams operationally through the implementation of processes, tools and standards, with a continuous innovation and improvement mindset focused on increasing efficiency and impact – including understanding and experience of AI, automation and scalable systems.
- Strong working knowledge of digital asset management systems, including a clear understanding of compliance requirements for usage rights and intellectual property permissions.
- Highly developed influencing and negotiation skills, with the confidence to work across teams and seniority levels to align priorities and deliver business outcomes.
- Strategic and future oriented thinker with experience in long‑term planning and a strong ability to translate strategy into effective operational delivery.
- Experience solving complex problems independently, making clear recommendations to leadership while empowering and supporting direct reports to develop the same capability.
- Sound experience in financial management including budget monitoring to support informed decision making.
- Demonstrable experience managing contracts and suppliers, including freelancers and software vendors.
Senior Creative Operations Manager employer: The Digital Asset Management Consortium, Inc.
At Cancer Research UK, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Senior Creative Operations Manager in Stratford, you'll benefit from a supportive environment that prioritises employee growth and development, alongside competitive benefits and a commitment to making a meaningful impact in the fight against cancer. Join us to lead a talented team and drive creative excellence while contributing to a cause that truly matters.
Contact Details:
The Digital Asset Management Consortium, Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Creative Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the creative industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your best work and demonstrates your ability to lead creative operations. Make sure it’s easily accessible, perhaps through a personal website or a professional platform.
✨Tip Number 3
Prepare for interviews by researching the company and its creative team. Understand their projects and challenges, and come ready with ideas on how you can help them achieve their goals. This shows initiative and genuine interest!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Creative Operations Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in creative operations. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills:As a Senior Creative Operations Manager, you'll be leading a team. Use your application to demonstrate your leadership style and how you've motivated teams in the past. We love seeing examples of how you've driven success through collaboration!
Be Specific About Your Experience:When discussing your previous roles, be specific about the systems and processes you've implemented. We’re keen to know how you’ve improved efficiencies and optimised workflows, so share those details with us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at The Digital Asset Management Consortium, Inc.
✨Know Your Creative Operations Inside Out
Before the interview, dive deep into the specifics of creative operations. Familiarise yourself with traffic and production management systems, as well as digital asset management tools. Being able to discuss these in detail will show your expertise and readiness for the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and managing operations. Think about times when you motivated your team or implemented new processes that improved efficiency. This will demonstrate your capability to lead the creative operations team effectively.
✨Understand the Business Needs
Research Cancer Research UK and understand their mission and how the creative operations team fits into their goals. Be ready to discuss how you can align creative delivery with organisational needs and contribute to their strategic objectives.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Prepare scenarios where you've had to prioritise resources or manage complex projects. This will help you illustrate your strategic thinking and operational delivery skills.
