At a Glance
- Tasks: Support the implementation of a Digital Asset Management system and manage marketing assets.
- Company: Join a global company focused on creativity, inclusivity, and collaboration.
- Benefits: Gain valuable experience, develop skills, and work in a supportive environment.
- Other info: Dynamic role with opportunities for growth and learning in a positive culture.
- Why this job: Make an impact by enhancing asset management and supporting strategic goals.
- Qualifications: Attention to detail, customer service skills, and a collaborative mindset.
The predicted salary is between 36000 - 60000 £ per year.
The Digital Asset Specialist plays a pivotal role in supporting the implementation of our client’s Digital Asset Management system (DAM) and delivering with excellence to our client’s content ecosystem, focusing on Marketing asset management, to support strategic goals. As a Specialist, this role will focus on Digital Asset Management services as an integral function in day-to-day asset management operations.
You will manage, enrich and quality assure assets across brands/products, host user training sessions, and share industry best practices. You will also manage user queries and assist in creating reports. This role supports a global company where attention to detail, customer service, governance, and support are crucial. The primary focus will be on ensuring seamless day-to-day delivery, executing against processes, and fostering collaboration.
A proficient team player who strives to support a team driven toward achieving objectives. Works closely with other team members to support clear guidelines and goals aimed at achieving common objectives and ensuring global standardization. By infusing ICP core values of Curiosity, Inclusivity, Focus, Creativity and Trustworthiness into their leadership and management approach, they will not only achieve success in this role but also contribute to the positive culture and growth of the organization.
How you will make an impact:- Deliver system and user training
- Raise incident tickets to technical support
- Promote best practices and the DAM platform across all user groups
- Entry, tagging and quality assurance of incoming assets for global distribution platforms
- Audit files and metadata entries for completion and proper organization
- Follow operational procedures to complete tasks in a timely manner
- Respond and investigate end user inquiries and requests
- Support in providing reporting to stakeholders on platform usage metrics and KPIs
- Input into reports to track agreed upon KPIs
- Understand and work against SLAs
- Execute day-to-day tasks, including training, shared inbox management, content ingestion, and documentation, to ensure smooth functioning
- Ensure timely delivery of assets into the DAM platform
- Participate in training to ensure alignment with organizational goals
- Help create a productive and positive work environment
- Provide exceptional customer service to the client and their vendors
- Understand asset rights/usage/restrictions and compliance to ensure asset safety
- Collaborate with global cross-functional teams to learn best practices
- Be a strong team player with your direct team and global partners
- Build rapport and trust with others and all levels within ICP
- Work with team members to generate new ideas and evolve and enhance existing programs
- Work with team members to problem solve and consult
Digital Asset Specialist in London employer: The Digital Asset Management Consortium, Inc.
As a Digital Asset Specialist at our global company, you will thrive in a dynamic work culture that prioritises collaboration, creativity, and inclusivity. We offer comprehensive training and development opportunities to enhance your skills while ensuring a supportive environment where your contributions are valued. Join us to be part of a team that not only focuses on excellence in digital asset management but also fosters personal growth and a positive workplace atmosphere.
Contact Details:
The Digital Asset Management Consortium, Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Digital Asset Specialist in London
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