At a Glance
- Tasks: Lead global brand projects, streamline workflows, and enhance creative operations.
- Company: Join Arup, a purpose-driven organisation focused on innovation and collaboration.
- Benefits: Full-time role with opportunities for professional growth and development.
- Other info: Work in a fast-paced, collaborative setting with a focus on high-quality delivery.
- Why this job: Make a real impact by improving systems and processes in a dynamic environment.
- Qualifications: Degree in marketing or related field; project management experience is a plus.
The predicted salary is between 50000 - 65000 £ per year.
The Global Brand & Creative Operations Manager plays a central role in strengthening how Brand & Creative operates globally. The role supports integrated campaign delivery, improves ways of working, and helps ensure work is effectively scoped, prioritised, resourced, and delivered across global and regional teams. The role also supports the development and adoption of shared tools, systems, and workflows that enable a more unified global function.
Is the role right for you?
- Oversee intake, triage, and prioritisation of Global Brand & Creative requests, improving clarity of scope, timing, and resourcing.
- Support integrated campaign development by coordinating workflows across Brand, Creative, Digital, Web, Social and other relevant MCBD teams.
- Help define and embed consistent ways of working for briefing, project setup, review, approval, and delivery.
- Monitor team capacity and workflow health, helping match priorities to available resources across global and regional teams.
- Support the development, management, and adoption of brand systems and enablement tools, including templating, asset management, and workflow platforms.
- Act as a partner to the Head of Global Brand & Creative and other functional leads to improve planning visibility, reduce duplication, and strengthen delivery discipline.
- Help establish reporting and review mechanisms to identify workflow issues, service value, and opportunities for improvement.
- Uphold Arup’s brand standards by ensuring systems, assets, and project workflows support high-quality and consistent outputs.
- Work closely with stakeholders across MCBD and the wider business to ensure projects are strategically aligned and fit for purpose.
- Strengthen global consistency by improving processes, coordination, and adoption of shared ways of working.
- Own and continually improve the global Brand & Creative operating model, including decision rights, governance forums, prioritisation principles and service expectations to enable transparent trade-offs and consistent delivery.
- Lead demand forecasting and scenario planning with global and regional leads to anticipate peaks, recommend resourcing and automation options, and protect priority work and delivery health.
Qualifications and Accreditations
- Degree or equivalent qualification in marketing, communications, advertising, business, project management, or a related field.
- Professional training, certification or experience in project management, marketing operations, or campaign delivery would be advantageous.
Knowledge and Experience
- Experience in creative operations, project management, campaign delivery, or a similar role within an agency, in-house creative team, or marketing function.
- Experience managing multiple projects, stakeholders, and deadlines in a fast-paced, globally collaborative environment.
- Strong understanding of integrated campaign development and the workflows required to deliver across creative, digital, web, and content channels.
- Experience improving ways of working, including briefing, prioritisation, resourcing, workflow coordination, and process improvement.
- Familiarity with brand, content, or workflow systems, including templating platforms, digital asset management tools, or project management platforms.
- Experience working across teams and disciplines to build alignment, improve delivery, and support consistent ways of working.
- Good understanding of brand and creative development, with the judgement to support high-quality, on-brand delivery.
- Experience working in a complex or matrixed organisation would be advantageous.
Skills and Attributes
- Strong organisational skills and attention to detail.
- Ability to manage multiple priorities and work effectively in a fast-paced, collaborative environment.
- Persuasive communication and relationship-building skills, with the ability to work across teams and disciplines.
- Proactive and solutions focused, with the ability to identify issues and help drive improvements.
- Sound judgement and a practical approach to balancing quality, pace, and stakeholder needs.
- Commitment to Arup’s values and purpose.
You Should Apply If
- You enjoy bringing structure, clarity, and momentum to complex global projects and ways of working.
- You are comfortable working across creative, brand, digital, and stakeholder groups to help deliver high-quality work efficiently and consistently.
- You are motivated by improving systems, processes, and collaboration in support of better outcomes.
- You would value working in a collaborative, purpose-driven organisation that will support your professional growth and development.
Brand & Creative Operations Manager in London employer: The Digital Asset Management Consortium, Inc.
Arup is an exceptional employer that fosters a collaborative and purpose-driven work culture, making it an ideal place for the Brand & Creative Operations Manager role. Located in London, employees benefit from a vibrant city atmosphere while enjoying opportunities for professional growth and development through innovative projects and a commitment to improving systems and processes. With a focus on high-quality outputs and a supportive environment, Arup empowers its team members to thrive in their careers.
Contact Details:
The Digital Asset Management Consortium, Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Brand & Creative Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their brand values and think about how your skills align with their goals. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in creative operations and project management makes you the perfect fit for the role. Keep it concise and engaging to grab their attention.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Brand & Creative Operations Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in creative operations and project management. We want to see how your skills align with the role of Brand & Creative Operations Manager, so don’t hold back!
Showcase Your Experience:When detailing your past roles, focus on specific projects where you improved workflows or managed multiple stakeholders. We love seeing concrete examples of how you've made a difference in previous positions.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points for easy reading and make sure to clearly outline your achievements and responsibilities. We appreciate clarity just as much as you do!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Digital Asset Management Consortium, Inc.
✨Know the Brand Inside Out
Before your interview, dive deep into Arup's brand values and recent campaigns. Understanding their mission and how they operate globally will help you align your answers with their goals and demonstrate your genuine interest in the role.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples of how you've managed multiple projects and stakeholders in a fast-paced environment. Highlight your experience with integrated campaign development and how you've improved workflows in previous roles.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle prioritisation and resource allocation. Think of scenarios where you've had to make tough decisions or improve processes, and be prepared to explain your thought process and outcomes.
✨Demonstrate Your Collaborative Spirit
Since the role involves working across various teams, share examples of how you've successfully collaborated with different departments. Emphasise your communication skills and how you've built relationships to achieve common goals.
