At a Glance
- Tasks: Lead global brand operations and streamline creative project workflows.
- Company: Join Arup, a purpose-driven organisation focused on innovation and collaboration.
- Benefits: Full-time role with opportunities for professional growth and development.
- Other info: Dynamic environment with a focus on creativity and teamwork.
- Why this job: Make a real impact by improving global brand consistency and project delivery.
- Qualifications: Degree in marketing, communications, or related field; project management experience preferred.
The predicted salary is between 50000 - 65000 £ per year.
The Global Brand & Creative Operations Manager plays a central role in strengthening how Brand & Creative operates globally. The role supports integrated campaign delivery, improves ways of working, and helps ensure work is effectively scoped, prioritised, resourced, and delivered across global and regional teams. The role also supports the development and adoption of shared tools, systems, and workflows that enable a more unified global function.
Key Responsibilities:
- Oversee intake, triage, and prioritisation of Global Brand & Creative requests, improving clarity of scope, timing, and resourcing.
- Support integrated campaign development by coordinating workflows across Brand, Creative, Digital, Web, Social and other relevant MCBD teams.
- Help define and embed consistent ways of working for briefing, project setup, review, approval, and delivery.
- Monitor team capacity and workflow health, helping match priorities to available resources across global and regional teams.
- Support the development, management, and adoption of brand systems and enablement tools, including templating, asset management, and workflow platforms.
- Act as a partner to the Head of Global Brand & Creative and other functional leads to improve planning visibility, reduce duplication, and strengthen delivery discipline.
- Help establish reporting and review mechanisms to identify workflow issues, service value, and opportunities for improvement.
- Uphold Arup’s brand standards by ensuring systems, assets, and project workflows support high-quality and consistent outputs.
- Work closely with stakeholders across MCBD and the wider business to ensure projects are strategically aligned and fit for purpose.
- Strengthen global consistency by improving processes, coordination, and adoption of shared ways of working.
- Own and continually improve the global Brand & Creative operating model, including decision rights, governance forums, prioritisation principles and service expectations to enable transparent trade-offs and consistent delivery.
- Lead demand forecasting and scenario planning with global and regional leads to anticipate peaks, recommend resourcing and automation options, and protect priority work and delivery health.
Qualifications and Accreditations:
- Degree or equivalent qualification in marketing, communications, advertising, business, project management, or a related field.
- Professional training, certification or experience in project management, marketing operations, or campaign delivery would be advantageous.
Knowledge and Experience:
- Experience in creative operations, project management, campaign delivery, or a similar role within an agency, in-house creative team, or marketing function.
- Experience managing multiple projects, stakeholders, and deadlines in a fast-paced, globally collaborative environment.
- Strong understanding of integrated campaign development and the workflows required to deliver across creative, digital, web, and content channels.
- Experience improving ways of working, including briefing, prioritisation, resourcing, workflow coordination, and process improvement.
- Familiarity with brand, content, or workflow systems, including templating platforms, digital asset management tools, or project management platforms.
- Experience working across teams and disciplines to build alignment, improve delivery, and support consistent ways of working.
- Good understanding of brand and creative development, with the judgement to support high-quality, on-brand delivery.
- Experience working in a complex or matrixed organisation would be advantageous.
Skills and Attributes:
- Strong organisational skills and attention to detail.
- Ability to manage multiple priorities and work effectively in a fast-paced, collaborative environment.
- Persuasive communication and relationship-building skills, with the ability to work across teams and disciplines.
- Proactive and solutions focused, with the ability to identify issues and help drive improvements.
- Sound judgement and a practical approach to balancing quality, pace, and stakeholder needs.
- Commitment to Arup’s values and purpose.
You Should Apply If:
- You enjoy bringing structure, clarity, and momentum to complex global projects and ways of working.
- You are comfortable working across creative, brand, digital, and stakeholder groups to help deliver high-quality work efficiently and consistently.
- You are motivated by improving systems, processes, and collaboration in support of better outcomes.
- You would value working in a collaborative, purpose-driven organisation that will support your professional growth and development.
Brand & Creative Operations Manager employer: The Digital Asset Management Consortium, Inc.
Arup is an exceptional employer that fosters a collaborative and purpose-driven work culture, making it an ideal place for the Brand & Creative Operations Manager role. Located in London, employees benefit from a vibrant city atmosphere while enjoying opportunities for professional growth and development within a global team. With a strong commitment to innovation and quality, Arup empowers its staff to improve systems and processes, ensuring meaningful contributions to high-quality creative outputs.
Contact Details:
The Digital Asset Management Consortium, Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Brand & Creative Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more connections we have, the better our chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We should know what makes Arup tick and how we can contribute to their goals. Tailor our answers to show we’re the perfect fit!
✨Tip Number 3
Practice makes perfect! We can do mock interviews with friends or use online resources to get comfortable with common questions. The more we practice, the more confident we’ll be when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing our enthusiasm for the role. Let’s remind them why we’re the best choice for the Brand & Creative Operations Manager position.
We think you need these skills to ace Brand & Creative Operations Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in creative operations and project management. We want to see how your skills align with the role of Brand & Creative Operations Manager, so don’t hold back!
Showcase Your Experience:When detailing your past roles, focus on specific projects where you improved workflows or managed multiple stakeholders. We love seeing concrete examples of how you've made a difference in previous positions.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points for easy reading and make sure to clearly outline your achievements and responsibilities. We appreciate clarity just as much as you do!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Digital Asset Management Consortium, Inc.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like overseeing intake and triage of requests, and supporting integrated campaign development. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples from your past roles where you've successfully managed multiple projects and stakeholders. Highlight your experience in improving workflows and processes, as this is crucial for the Brand & Creative Operations Manager position.
✨Demonstrate Your Collaborative Spirit
This role requires working across various teams, so be prepared to share instances where you've built strong relationships and improved collaboration. Talk about how you’ve helped align different departments towards a common goal, showcasing your persuasive communication skills.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview that reflect your understanding of the role and the company. For example, inquire about their current challenges in project delivery or how they measure success in their campaigns. This shows your genuine interest and proactive mindset.
