Head of Manager Research in London

This is a hands-on role that moves between two registers: structured qualitative research with proper analytical underpinning, and fast-turnaround reactive policy work. You will need to be genuinely comfortable in both able to run a multi-month thematic publication and turn around a tight briefing or consultation response within 48-72 hours when a policy window opens.

The role will lead The Difference's qualitative research and insight function, including research workstreams tied to the Difference Schools Partnership's annual thematic priorities, and our Harmful and Abusive Behaviours (HaB) workstream convening a sector council to build a shared framework for how schools understand and respond to peer-on-peer harm. You will produce briefings, evidence submissions and publications, manage external research partners, and work with the CEO, Head of Policy and Communications team to launch research with real impact. The role reports to the Head of Policy and works closely with colleagues across Strategy, Research and Programmes.

• Lead The Difference's qualitative research and insight function, running research workstreams tied to annual DSP thematic priorities and emerging strands on MAT inclusion and LA working.
• Design and deliver qualitative research with schools, MATs and local authorities interviews, focus groups, school visits and thematic analysis translating findings into evidence and policy recommendations.
• Lead the Harmful and Abusive Behaviours research workstream, convening a sector council, producing briefing material and managing the route from convening to publication.
• Produce timely, citable evidence for policy influence including drafting briefings, consultation responses and evidence submissions on fast turnaround.
• Project manage publication cycles from scoping through to launch, working with coalition and media partners to maximise reach and tracking policy traction post-launch.
• Brief, manage and integrate the outputs of external research partners where commissioned (e.g. FFT Datalab, Pro Bono Economics).
• Capture and develop case studies from DSP schools and the wider Difference network.

Every day, the equivalent of 5,500 children are suspended from England's schools, doubling their likelihood of being NEET by 24. The Difference is a young education charity founded to change this story through whole school inclusion. We train school leaders, carry out our own research, and turn frontline insights into policy recommendations lobbying Ofsted and the Department for Education to improve funding and support for inclusion.

• Dual capability across reactive and structured research: comfortable producing tight briefings on a 48–72 hour turnaround and running multi-month qualitative publications.
• Experience in education research, policy research or applied social research, with examples of published, commissioned or internally-influential work.
• Strong qualitative research skills: interview and focus group design, thematic coding, framework development, synthesis across multiple sources.
• Persuasive writing for mixed audiences: able to write clearly and concisely for policymakers, school leaders, the press and the sector, and comfortable ghost-writing for senior colleagues.
• Project management discipline: able to run multiple workstreams in parallel, manage your own deadlines, and keep colleagues and external partners on track.
• Comfortable working at pace in a fast-moving environment where priorities shift as policy windows open and close: self-directed, flexible and able to make good judgement calls under pressure.
• Shared values with The Difference and personal commitment to improving life outcomes for young people.
• Strong working understanding of UK education policy, particularly around inclusion, exclusion, SEND, accountability and school improvement.
• Confident data literacy and basic quantitative analysis: comfortable interrogating population-level datasets and translating findings into accessible policy language.
• Understanding of why language matters when writing about behaviour, exclusion and vulnerability, and the ability to frame behaviour as a signal of unmet need consistently across all work.
• Lived experience or insight into the school experiences of marginalised young people.
• Experience of working in or with schools, multi-academy trusts or local authorities.
• Existing relationships in education research, policy or sector organisations.

We are committed to building a diverse team and strongly encourage applications from under-represented groups in the charity sector.