At a Glance
- Tasks: Shape digital products and services in public and third sector environments.
- Company: Join dxw, an employee-owned agency focused on impactful digital public services.
- Benefits: Enjoy flexible working, competitive salary, generous leave, and health support.
- Other info: Collaborative culture with opportunities for professional growth and learning.
- Why this job: Make a real difference in public services while developing your product management skills.
- Qualifications: Experience in managing digital products and strong communication skills required.
The predicted salary is between 53000 - 68000 £ per year.
Salary £53,000 – £68,000 (FTE) per annum. Contract Full-time, permanent, with flexible working options available. Location Anywhere in the UK, with some national travel required to meet teams and clients. Office locations are London and Leeds. Application deadline 18/09/2026.
Benefits include:
- Interest-free season ticket loans, electric vehicle and cycle to work schemes
- Up to 18 weeks of paid parental leave depending on your situation
- Pension with up to 6% matching contribution from dxw
- Flexible working to support your wellbeing and personal commitments
- Macbook and home office setup budget
About the role:
As a Product Manager at dxw, you’ll shape the scope and direction of digital products and services in complex public and third sector environments. This is a hands-on delivery role where you’ll work within multidisciplinary teams to define product vision, shape roadmaps and prioritise impactful delivery. You’ll keep things focused on achieving meaningful outcomes for users and measurable value for client organisations. You’ll operate with a high degree of autonomy, balancing user and business needs, organisational strategy, policy constraints and technical feasibility. You’ll also be part of dxw’s community of practice, working alongside other product managers, as well as delivery leads, business analysts, data specialists and other experts to ensure the continued quality of our work. You’ll receive support and guidance from a Principal Product Manager and collaborate closely with the wider team to strengthen practice and share learning.
We are looking for either a Product Manager or Senior Product Manager – we’ll adjust the seniority and salary of the role to reflect the experience of the successful candidate. To join at the Senior level, we’re looking for proven experience operating with a high degree of autonomy in complex environments, and the ability to coach others alongside your delivery responsibilities.
Key responsibilities:
- Product vision and strategy: Define and communicate a clear product vision aligned to user needs and organisational goals. Translate strategy into actionable roadmaps and prioritised backlogs. Lead informed prioritisation decisions based on value, risk, cost and feasibility. Ensure product direction is grounded in research, insight and evidence.
- Multidisciplinary delivery: Lead product work within agile, multidisciplinary teams. Collaborate closely with user researchers, designers, engineers and delivery leads. Maintain focus on outcomes and measurable impact. Manage products through discovery, alpha, beta and live phases. Build trusted relationships with client stakeholders. Facilitate workshops and decision-making sessions. Communicate product direction, trade-offs and progress clearly. Manage competing priorities and navigate ambiguity in complex environments.
- Performance and value: Define and track meaningful OKRs, KPIs and service performance metrics, which align with each client’s approach to measuring success. Use qualitative and quantitative insight to inform decisions. Support business case development and benefits realisation. Embed feedback loops to enable continuous improvement.
- Contributing to practice: Champion outcome-focused, evidence-led product management, and share learning and good practice across dxw. Contribute to client proposals and early shaping of digital service work. Participate in product management discussions within the sector, which might include conferences, blog posts, and participating in clients’ communities of practice.
About you:
You have experience shaping digital products and are motivated by the opportunity to improve public services. You:
- Have effectively managed digital products or services through different stages of the product lifecycle.
- Are confident in shaping and taking accountability for product direction in complex environments.
- Build trust and buy-in with stakeholders around an agreed vision and strategy.
- Balance user needs, business value and technical constraints effectively.
- Make structured, evidence-based prioritisation decisions.
- Define and use measures of success and performance metrics to guide strategy.
- Communicate clearly with technical and non-technical audiences.
- Work effectively in agile, multidisciplinary teams.
- Are comfortable with ambiguity and can adapt to changing priorities.
- Experience in public or third sector organisations is preferred.
We’re looking for someone with strong product skills with an interest in developing effective products for public good. As we’re taking a flexible approach to the potential seniority of this role, you don’t need to match every part of this description to succeed – we would work with you to complement and build on your key strengths. If you’re excited about the potential of this role, we’d like to hear from you.
About dxw:
We’re an employee-owned agency of technology, design and delivery experts. We work with organisations in the public, non-profit and private sectors that provide digital public services across the UK. Something we call the digital public realm. We take ideas and problems and turn them into live services that work. With a track record of designing, building and supporting vital services that fit seamlessly into users’ lives.
What we offer:
We want our team to feel supported both inside and outside of work. Alongside a competitive salary, we offer a range of benefits designed to promote flexibility, wellbeing, and long-term security:
- Time off & balance: A generous 28 days of annual leave per year, plus all England bank holidays. We also offer a holiday buy and sell scheme, giving you the flexibility to customise your time off to suit you.
- Family-first support: Up to 18 weeks of paid parental leave to support your family, depending on your situation.
- Health & wellbeing: A healthcare cash plan providing financial support to help cover everyday medical, dental, and optical costs, plus 24/7 confidential support and counselling whenever you need it.
- Workplace flexibility: Flexible hours to support your work-life balance, top-tier tech, and a home office budget to build a comfortable setup.
- Collaborative environments: Full access to our London and Leeds offices, alongside a network of co-working spaces across the UK.
- Financial future & travel: We’ll match your pension contributions up to 6%, provide comprehensive life cover, and offer interest-free season ticket loans alongside the Cycle to Work scheme.
Product Manager / Senior Product Manager employer: The Dextrous Web Ltd
At dxw, we pride ourselves on being an exceptional employer, offering a flexible working environment that prioritises employee wellbeing and personal commitments. Our culture fosters collaboration and continuous improvement, providing ample opportunities for professional growth while working on meaningful projects that impact public services across the UK. With benefits like generous parental leave, a supportive pension scheme, and a commitment to agile practices, we empower our Delivery Leads to thrive in their roles and make a real difference.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager / Senior Product Manager
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like The Dextrous Web Ltd!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at The Dextrous Web Ltd would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at The Dextrous Web Ltd through your school's career services!
We think you need these skills to ace Product Manager / Senior Product Manager
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager / Senior Product Manager, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager / Senior Product Manager position at The Dextrous Web Ltd. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at The Dextrous Web Ltd
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
