elements of the Guiding and Welcoming team, providing visitors with the information they need to ensure they experience the very best of Chatsworth? You will be integral to the enjoyment of our visitors, bringing the experience of Chatsworth alive as you help inform visitors about Chatsworth, its history, it stories and the visitor attraction. You will create a warm and engaging welcome for our visitors, taking payments, processing bookings, promoting Gift Aid, selling guidebooks, and tours as well as answering customer queries. In this diverse role you will spend periods of time both on the visitor route, at all the attraction entry points and in
To succeed in this role you must enjoy engaging with members of the public and working as part of a team. You will provide an excellent customer service and be comfortable working outdoors during all weathers be adaptable to switch tasks at short notice. A current driver's license would also be a bonus, as you will occasionally be asked to drive a buggy.
The Visitor Experience Team operate between the hours of 8am and 8pm, with the need for flexibility and additional hours in busy periods (e.g. Christmas) as part of your appointment. We have a variety of shift pattern's available including weekends which will be discussed at interview. This is a fixed-term role ending at the close of season on 3rd January 2027. Please see attached job description for further information. In return As part of the wider Devonshire Group, owned by the Duke of Devonshire, which includes Chatsworth, Bolton Abbey, Lismore and the Devonshire Hotels & Restaurants Group, we pride ourselves on our commitment to building friendly and efficient teams who are focused on delivering exceptional customer service.
We are committed to ensuring the happiness and wellbeing of our staff and as such offer fantastic benefits include:
- Free access to Chatsworth and Bolton Abbey Estates.
- Excellent personal development and career opportunities.
- Free entry to the Chatsworth fairs and many of the events.
- Membership of the Life Assurance Scheme.
- Competitive annual leave (and the ability to buy more)
- Free on-site parking
- Employee assistance programme
- Uniform allowance
Our core values include "Being Inclusive" and we particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates who are currently under-represented. We also welcome applicants from the LGBTQ+ community Applications will be reviewed as they are submitted and the advert may close earlier than the advertised closing date once the
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Visitor Experience Team Member employer: The Devonshire Group
Join our vibrant team as a Garden Florist in a stunning garden setting, where creativity and nature come together. We pride ourselves on fostering a supportive work culture that values inclusivity and personal growth, offering full training and opportunities to lead engaging workshops. With a focus on quality and sustainability, you'll enjoy a dynamic role that not only enhances your floristry skills but also allows you to connect with clients and visitors in a truly inspiring environment.
