Deputy Resident Manager - The Fell Hotel
Are you an experienced hospitality professional who leads by example and is passionate about delivering exceptional guest experiences?
We're looking for a Deputy Resident Manager to join the team at The Fell Hotel, 4 AA Star Resturant with rooms 2026 with a 1AA Rosette award for Culinary Experience. Working closely with the Resident Manager, you'll play a key role in the day-to-day operation of the hotel, leading colleagues, supporting operational excellence, and ensuring every guest receives a warm welcome and outstanding service.
Who are we?
Perched on a hillside on the edge of the Bolton Abbey Estate, with sweeping views of the Yorkshire Dales National Park, The Fell – formerly known as the Devonshire Fell at Burnsall offers relaxation, discovery and inspiration in a very special rural setting.
Estate Escapes is part of the wider Devonshire Group and is owned by the Duke and Duchess of Devonshire. We are passionate about creating memorable guest experiences through exceptional hospitality, unique destinations, and outstanding service. Our hotels and hospitality venues combine character, quality, and attention to detail, providing guests with experiences that are both distinctive and authentic.
As part of the Devonshire Group, which employs over 1,400 people across the UK and Ireland, we are committed to investing in our people, preserving heritage, and operating sustainable businesses guided by our values of Always Improving, Decency, and Being Inclusive.
The Role
This is a varied and hands-on role at the heart of the hotel operation. You'll support the Resident Manager in leading the team, maintaining high standards across all departments, and ensuring the hotel runs smoothly day to day. From guest service and team development to financial performance and operational efficiency, you'll be instrumental in delivering an exceptional experience for both guests and colleagues.
Key Responsibilities
- - Support the day-to-day management of the hotel, ensuring high standards of service and presentation throughout.
- - Lead, motivate and develop colleagues to deliver outstanding guest experiences.
- - Work alongside Department Heads to achieve budget, payroll and performance targets.
- - Be a visible and approachable presence across the hotel, responding to guest needs and supporting colleagues during busy periods.
- - Support training and development plans, helping teams reach their full potential.
- - Contribute to sales, profitability and cost control through effective operational management.
- - Oversee maintenance reporting and work closely with support teams to maintain the hotel's facilities and standards.
- - Ensure compliance with health and safety procedures, company policies and operational systems.
What We're Looking For:
We're looking for someone who enjoys working with people, takes pride in delivering excellent service, and thrives in a fast-paced environment.
Skills and Experience
- - Experience in a senior hospitality or customer-facing leadership role.
- - A hands-on and proactive approach to management.
- - Excellent communication and interpersonal skills.
- - Strong organisational skills and the ability to prioritise a varied workload.
- - A positive, enthusiastic and motivated attitude.
- - A genuine passion for hospitality and creating memorable guest experiences.
- - Flexibility to work a variety of shifts, including early and late duties.
What We Offer
This is an exciting opportunity to take the next step in your hospitality career within a unique and growing business. You'll join a supportive team, help shape the guest experience at The Hide Hotel, and enjoy the opportunity to develop within the wider Devonshire Group
Details of our colleague benefits can be found at https://devonshiregroup.co.uk/work-with-us/colleague-benefits/
Our core values are Always Improving, Decency, and Being Inclusive. We are committed to creating a workplace where everyone feels valued, respected and able to thrive. We welcome applications from people of all backgrounds and experiences and are dedicated to promoting equality, diversity and inclusion in everything we do.
Proud member of the Disability Confident employer scheme
Company: The Devonshire Group Salary: £33592.00 Hours: Full-time Location: Skipton, BD23 6BT Job type: Permanent Posting date: 3 Nov 2026 Closing date: 3 Dec 2026
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Deputy Resident Manager in Skipton employer: The Devonshire Group
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StudySmarter Expert Advice🤫
We think this is how you could land Deputy Resident Manager in Skipton
✨Get Involved in Local Property Events
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✨Utilise Property Management Platforms
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Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
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Tailor Your Documents for the Job:Every application should feel personal. When applying for the Deputy Resident Manager role at The Devonshire Group, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at The Devonshire Group
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where The Devonshire Group operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to The Devonshire Group. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at The Devonshire Group.
